Suddenlink

Internet Service, TV Service - Cable, Phone Service - Landline

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
33%
3
17%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
3.8
professionalism
4.4
responsiveness
4.4
punctuality
4.5
Showing 1-6 of 6 reviews

Ray H.
12/2014
4.0
internet service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Thomas S.
10/2014
4.0
internet service
  + -1 more
unknown
Description of Work: Call it a B+ so far. Connected internet service up to 50 Mbps including wireless cable modem. Installer was courteous & interested on my satisfaction. We'll see how it goes.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$45

Jean H.
01/2014
5.0
internet service
  + -1 more
.
Description of Work: Installed cable for internet and TV.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Rose F.
07/2013
5.0
internet service, cable tv service, landline phone service
  + 1 more
They are always on the spot. Their internet is fast, whenever I have a problem, I call them and they fix it over the phone, or they send someone out.
Description of Work: I use Suddenlink for phone, internet and TV.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Samantha T.
03/2012
3.0
internet service, cable tv service
  + 0 more
Suddenlink is really expensive and that is my only complaint. They were over-priced for what we got. We are changing services to another company. The overall experience was average. They are kind of slacking. The people are not very personable. They are kind of gloomy and don't seem very happy to be working there.
Description of Work: We returned our equipment to Suddenlink.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$126

Dianne L.
07/2011
5.0
cable tv service, internet service
  + 0 more
I have been successful with them. When there is a problem, they are very responsive and very helpful. Their prices are reasonable and the quality is very good.
Description of Work: I use Sudden Link for internet and cable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1505 S Glenburnie Rd Ste H, New Bern, NC 28562

    www.suddenlink.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    TV Service - Cable,
    Phone Service - Landline

    FAQ

    Suddenlink is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 6:00 PM

    No, Suddenlink does not offer free project estimates.
    No, Suddenlink does not offer eco-friendly accreditations.
    No, Suddenlink does not offer a senior discount.
    No, Suddenlink does not offer emergency services.
    No, Suddenlink does not offer warranties.

    Contact information

    1505 S Glenburnie Rd Ste H, New Bern, NC 28562

    www.suddenlink.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 6:00 PM