Stroud Custom Homes, Inc

Description of Work: Stroud Custom Homes Inc. did pressure washing on our deck.

Description of Work: When we decided to have a porch built on the front of our house and a huge deck removed, we were concerned about quality workmanship and quality materials. We contacted Stroud Custom Homes a well known new homes builder in the area. The owner, Gilbert Stroud met with us to discuss the project. He accepted the job even though it was much smaller than their usual projects. Mr. Stroud drew up blue prints detailing everything we wanted in the porch. He discussed the details of the materials that would be used giving us insights on various choices we had. He walked us through the process and helped us make decisions that we would be happy with for years to come.

Description of Work: Stroud Custom Homes (SCH) oversaw every aspect of an extensive home remodeling project conducted between 2006 and 2009: consulting; new roof; replacing vinyl siding with cement-board siding on house and detached garage; interior painting of whole house; kitchen upgrade (installation of granite counter tops, new sink, installation of new appliances, custom desk unit); installation of propane utility and gas fireplace log unit; installation of new lighting (interior and exterior) and other electrical upgrades; new carpet in 2 rooms; new tile floors in 2 rooms; new hardwood floor in 1 room; construction of a wall to enclose a laundry area; conversion of a closet into a custom bookcase; design and construction of a "wine room" involving special insulation, cooling unit, and paneling; and installation of new garage door and front door of house.

Description of Work: My home was built by Sugg and Stroud in 1996. Stroud now builds homes under the company listed. I purchased the home in June 2005 and have had endless problems with it. Most notable was having to have a brick chimney torn completely off of the house and rebuilt because the structure was determined to be flawed and a serious risk to the occupants. It was found that the structure was likely to topple through the roof, and that simple roofing repairs would never satisfy the underlying issue. Two unbiased and unrelated engineers predicted this same outcome. There has also been multiple window replacements, septic system replacement, water damage to flooring seaming from inadequate flashing around exterior siding and windows, in addition to poor lawn drainage and grading. I have shouldered the responsibility of fixing all of these at great cost. I contacted Gilbert Stroud in the spring of 2008 to see if he would possibly assist with the chimney repair. I was quickly dismissed as the house was 12 years old and that any warranty was expired. There's nothing I can do about that, I hired a very poor home inspector when I was purchasing this residence. What I can do is warn others who might consider a home built by this company about my experiences. Expect Mr. Stroud to deflect questioning about this report by saying that the home was built by a different company, namely Sugg and Stroud. Question? If this were a glowing report about a Sugg and Stroud home, would he then be quick to highlight his partnership in the company during the construction of that home? Who knows? What I know is that I have put out well over $10,000 to repair things that no home should have to have repaired. As an officer in the military, I assure that this information is accurate. As the saying goes, buyer beware!