Contacted Overhead Door Company in New Bern and scheduled the visit. They were very punctual and provided quick and professional service. The guy was in and out in about 20 minutes replaced both tension springs on my garage door. Very professional and polite employee that visited our home and the folks I spoke to on the telephone were very nice too.
Description of Work: Tension Springs on garage door needed to be replaced. One tension spring was broken.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Joanne B.
08/2017
5.0
garage doors
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas R.
04/2017
5.0
garage doors
 + -1 more
Called on monday and they came out to the house to give a quote over the phone. Scheduled it to happen the following morning. All taken care of quickly and efficiently. Price seemed reasonable compared to some of the expected prices found online for this service.
Description of Work: Extension spring broke in garage. Converted from extension spring to Torsion Spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Luis V.
02/2017
5.0
garage doors
 + -1 more
Excellent.
Description of Work: Garage door was not opening properly. Was not responding to remote.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ivy P.
09/2016
5.0
garage doors
 + -1 more
Timely and professional
Description of Work: Replaced door, opener and all hardware
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,145
jeanne L.
04/2016
5.0
garage doors
 + -1 more
.
Description of Work: When I called Overhead Door, they were able to squeeze us in the following day. They arrived early and completed the job within an hour. Terry was very professional, courteous, and polite. I would recommend Overhead Doors to everyone.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mari L.
03/2016
5.0
garage doors
 + -1 more
unknown
Description of Work: Fixed the settings on the garage door so it would work properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
James A.
12/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: Repaired garage springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jonathan M.
10/2014
5.0
garage doors
 + -1 more
The experience was outstanding. They were responsive, punctual, and efficient. Very professional! I highly recommend these guys for all your garage door needs.
Description of Work: My garage door would not shut without having to manually override the system by holding the button down. He corrected this issue with ease.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Cathy B.
07/2014
5.0
garage doors
 + -1 more
Very professional and efficient.
Description of Work: Replaced broken spring on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Raymond J.
06/2014
5.0
garage doors
 + -1 more
unknown
Description of Work: Adjusted chain, did maintenance on door. Ensured it operated properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Joan H.
09/2013
5.0
garage doors
 + -1 more
I called the company for an estimate on replacement of garage door. One of the workers came out that afternoon to view the job and provided an estimate. Healso told me that I wouldn't have to get anew opener, the one I currently had was very good. The job was set up for the following week. A workman arrived and had completeled the replacement plus removed the old door in less than 2 hours. Great job, very satisfied and would definitely recommend them to anyone.
Description of Work: Replaced a damaged garage door and track.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
Harrison C.
10/2012
5.0
garage doors
 + -1 more
,I called Overhead Door Company Of New Bern on Monday morning. They called back in the early afternoon with a service schedule for the same day. The service man arrived, replaced both springs, checked the door, oiled the support wheels, and it was fixed in less than 45 minutes. He did a thorough and great job. He also checked the other door and tightened the chain drive - no charge. The door works great a month later - no issues at all.
Description of Work: On Sunday I discovered one of the overhead door springs broke. The door was barely functional manually.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Albert B.
07/2012
5.0
garage doors
 + -1 more
Overhead Door Company Of New Bern were on time. They did the repair quickly and effectively, it still works. Their prices were fair.
Description of Work: Overhead Door Company Of New Bern replaced a gear on the overhead door motor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Overhead Door Company Of New Bern Inc
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Overhead Door Company Of New Bern Inc is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Overhead Door Company Of New Bern Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Overhead Door Company Of New Bern Inc offers free project estimates.
No, Overhead Door Company Of New Bern Inc does not offer eco-friendly accreditations.
No, Overhead Door Company Of New Bern Inc does not offer a senior discount.
Yes, Overhead Door Company Of New Bern Inc offers emergency services.
Yes, Overhead Door Company Of New Bern Inc offers warranties.
Overhead Door Company Of New Bern Inc offers the following services: Garage doors installation,repair and service. Both residential and commercial