Gutter Helmet Of New Bern

Talked with the owner at New Bern Home & Garden Show for installation of Gutter Helmet gutters to be installed on entire roof. Owner was very polite and was quick to arrive for estimate. Provided $1,000 deposit and was told and the contract stated that work would begin with 30 days of signed contract. Well, that date came and went 3 times. That's right almost 3 months went by without him showing up again. Every time I called to see what was going on I got a new and exciting excuse. Truck broke, sick, waiting on supplies. I even visited his work location which was no bigger than a large laundry room. Finally received the service and the installation was fine. So I thought. Had only one problem with an area dripping behind the gutter. Called him numerous time and have never seen him again. Under no circumstances would I ever use this individual again. When I called corporate about him, I got the usual franchise answer. We are not responsible for individual franchise owners. Installation of gutters was by a subcontractor. My thoughts were that this man didn't have other funds to pay for a subcontractor to install the gutters until he found someone else to pay a deposit.