Eastern Carolina Vinyl Products Inc

We have a 6' vinyl fence with 2' lattice on top with a drive through fence on one side of the house and a pedestrian fence on the other side of the house, that was damaged by several trees that fell due to Hurricane Irene (08/27/2011). We called the original co that installed the fence, and were told that the company was sold, and the new owner sold the vinyl part to Easter Carolina Vinyl Products. We contacted them and spoke with Gerald, told him about the damage and that we had most of the pieces of the fence. He came out when the trees were still on the fence and told us he could not do anything until the trees were removed. The trees were removed within a week, and my husband called him back him back. We told him that the trees had been removed and we needed him to come out and give estimate and get the fence fixed as soon as possible (we have two dogs). He told us that it would be $1100.00 (that is half as much as the whole fence cost when originally installed), to repair the fence without ever looking at the fence w/o the tree on the fence. We informed him that we thought that was very high because we have most of the pieces that are re-useable, and he does not even know how much fence was actually damaged, as he never saw the fence after the trees were removed. He made a appointment to come out and give an estimate, which he never showed up for. When my husband called him to see when he will be out, his response did we set a definitive date? . My husband informed him that if you have an appointment for a specific time and place he does considered that a definitive date. We have tried in vain to get him to come back out and give an estimate. We have called his cell number and office number repeatedly, and have never gotten a return phone call. This company is the most unprofessional company I have ever had the misfortune to deal with.