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DALE'S HEATING & AIR COND

Heating and Air Conditioning

Reviews

3.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
3.8
value
3.8
professionalism
3.8
responsiveness
3.8
punctuality
4.9
Showing 1-5 of 5 reviews

veronica M.
06/2013
1.0
heating & air conditioning/hvac
  + -1 more
Horriffic! The service man Wayne was recommended to me. He took out a perfetly good unit that I later found out needed freon only. Replaced with used unit half the size required for my 2,000 square ft. house. He took my check for $800.00 and three other people that I had referred him to before he actually serviced mine. He stole all money and ran. He came drinking wisky and 4 years lated I still have no airconditioning. I called Dale the owner at the time; he responded there is nothing I can do. My other friend persued her complaints further and at least she got hers repaired by Dale after weeks of headaches and complaints. Wayne came to fix a pump on my friends yacht while I was there. Stole his $300.00 as well. It is possible Dale is well respected however all I got was a cold response from him. He acknowledged he was aware of what his employee did but he could do nothing. I just now joined Angies's list therefore; an outdated review. I am sick of being ripped off . The least I can do is state my experience. I had someone come service the used peice of garbage that my good unit was replaced with and they told me whoever put in that unit had no clue what he was doing and bypassed all kinds of wires. They would not even touch the unit as they informed me it is so old you cannot get parts for it and it is not the proper size for my house. They said it would mearly cool a house half the size of mine.
Description of Work: Removed a Coleman central air unit that could have been repaired.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$800

Betty H.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Dale has replaced 2 HVAC units for me and has serviced my units for several years. He has replaced thermostats and done many other minor repairs, and the best part is that he never tries to upsell me to anything I don't need. He's honest and easy to work with.
Description of Work: Dale has serviced the AC unit in my home and in several rental properties that I own for the past 5+ years. Dale always fits me in, does what he says, and gives exceptional service. I trust his opinion and have found that his prices are very competitive and he knows the business. Dale and the repair people that he hires are always professional and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dominick G.
05/2012
4.0
heating & air conditioning/hvac
  + -1 more
Placed a call for a request for estimate. Took a day for them to call back and schedule an appointment. First appointment, they were very late and I ended up leaving the house. They came without me there and gave an estimate based on seeing the house and my requirements. The estimate was the lowest out of 5 companies that I got, but I chose another brand.
Description of Work: Estimate for new AC system.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0


Edward B.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
service call . he went under house and examined unit. told me what was wrong and recommended replacement he does not replace units only repair and maintenance. excellent experience
Description of Work: Recommended i purchase complete new system because of age and expenses to repair. showed up about 30 minutes after call. made recommendation and possible companies to replace sustains. Total charges $0.00 cant get better then that. I would not hesitate to call for a service call or repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim H.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
He is someone I know I can count on. He is prompt and does a great job. I highly recommend him to others.
Description of Work: I bought two heat pumps from him and he takes care of all of my repair needs as well for my home and my 5 rental properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    1405 BRICES CREEK RD, New Bern, NC 28562


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    DALE'S HEATING & AIR COND is currently rated 3.8 overall out of 5.
    No, DALE'S HEATING & AIR COND does not offer free project estimates.
    No, DALE'S HEATING & AIR COND does not offer eco-friendly accreditations.
    No, DALE'S HEATING & AIR COND does not offer a senior discount.
    No, DALE'S HEATING & AIR COND does not offer emergency services.
    No, DALE'S HEATING & AIR COND does not offer warranties.

    Contact information

    1405 BRICES CREEK RD, New Bern, NC 28562