Colonial Capital Plumbing

Two plumbers came very quickly. So response time was above average. Price was really unexpected two faucet installs, including drain, and two water line hookups. Took 1.75 hours or less. Costed $907.38. Which is $519 per hour. Further, as you can see from the breakdown, no real explanation of itemization. I'm in the wrong profession apparently. They also hooked the hot and cold up backwards in the bathroom (Quality). This was thanks to your apprentice whom was not very well coached. How about getting back and fixing what should have been correct in the first place. Your business is not an hour and half round trip to my house btw, 17min. Called back for them to come fix my hot and cold they reversed. 30day warranty out so he said it would be another service charge on my dime. How much sense does that make your screw up me pay for it yeah OK makes a ton of sense. Then says when you want to schedule it. I said I will pass and he laughed. Come on man where is the common decency. You did it wrong fix it. I see you would "gladly fix" the problem if I contacted you. Yeah gladly charge you a service fee to fix our mistake I would gladly want that to if I were you all. Called back just to ask why he would gladly repair his issue but then want to charge a service fee. He said I would if it was under warranty. I said do you think that is fair. He said I do. This is not something that broke it is something your apprentice screwed up. No it is absolutely not fair. Did call back and offer to fix with stipulations [sorry just dont get it] What contract please enlighten me?

It went well. They came when they said they would come. Found the problem right away. Had to go purchase one because it was a special one they don't carry on their truck. Did this and replaced.

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Larry and Sydney were both friendly and professional. After running into challenges trying to replace myself, I called yesterday, and they showed up this morning, and did the job quickly and professionally. They were sensitive to keeping the area neat and clean, and took all the trash and old stuff away with them! The result is a beautiful new spray faucet that works great!! I won't hesitate to call them again, and highly recommend them!

good work, fast

excellent work and prompt service