Excellent work and great advice. Quick, responsive to communication. Arrived on time. John was professional and competent, worked hard, and did more and better than expected. Would recommend him to anyone who needs carpet cleaning. Even volunteered to come back if spots reappeared and gave me a formula to use on any dog problems in between cleanings.
Description of Work: Three bedrooms, family room, living room, one bath. Mats in laundry and on outside deck. Have dogs and fosters at times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lisa H.
07/2017
5.0
carpet cleaners
+ -1 more
I was looking for a carpet cleaning service in Murphy and John Nava and his company, Quality Carpet Cleaning, Inc, were very highly rated. The many "A" reviews were very accurate. I called John at the last minute to have my carpets cleaned before having to go back to Florida. He was very happy to accommodate my schedule. Our appointment was at 11:00 am and John pulled in at 11:00am. He is very personable and did a great job for a great price. I couldn't be any happier, and will definitely call Quality Carpet Cleaning any time I need my carpets cleaned. I absolutely recommend John and his company!!!!
Description of Work: Residential carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Quality Carpet Cleaning Murphy
Thank you! It was a pleasure meeting you and taking care of your cleaning needs. I hope you have many happy years here in the mountains.
J M.
10/2016
5.0
carpet cleaners
+ -1 more
Called John and he came out within a few days. He and his son were very prompt and very professional. Did an amazing job !!!
Description of Work: Carpets had not been cleaned in many years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Tracy M.
03/2016
5.0
carpet cleaners
+ -1 more
We needed them at short notice, they arrived promptly at the appointment time, did a great job on very dirty carpets, very reasonable price. Said would come back if any of the stains showed back up after drying, but they weren't needed.
Description of Work: They steam cleaned our carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
DAVE R.
08/2015
5.0
carpet cleaners
+ -1 more
Called John 2 days before and he arrived on agreed date and time. Gave us an cost which we approved and he completed the job in an hour. Both chairs look good. Would use his services again.
Description of Work: Cleaned one sofa and loveseat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane Y.
05/2015
5.0
carpet cleaners
+ -1 more
John Nava shows up on time and does an excellent job of cleaning my carpet. Sometimes I can call him on the spur of the moment and he will work me into his schedule. He is professional and very friendly to chat with while he works. He goes right to work and does not waste time but does an excellent job on the cleaning.
Description of Work: Cleaned two rooms and a hallway and a bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
C B.
04/2015
5.0
carpet cleaners
+ -1 more
He showed up five minutes early! He looked over the rooms and explained what could be cleaned and what would be the outcome. We bought a home that had had cats. John not only removed the cat smell and hair, but made suggestions on re-coloring bleached spots. At $25.00 a room, we more than got our money's worth. We will use John again.
Description of Work: John cleaned three bedroom, two closets, and one walk-in closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen G.
10/2014
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Cleaned the carpets-went great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Lin K.
07/2014
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Cleaned outside carpet. He was very good @ his job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Laura L.
09/2013
5.0
carpet cleaners
+ -1 more
They were prompt, professional, and courteous.
Description of Work: Cleaned carpets in 6 bedrooms, family room, hallways, and stairs. Cleaned a couch.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Ken A.
08/2013
5.0
carpet cleaners
+ -1 more
I had called several local cleaners for estimates. Quality was the only business that answered when I called. The others returned my messages days later after Quality had already been scheduled and completed. He showed up on schedule (actually 20 minutes early), completed the job as explained. The only problem was he severely underestimated the drying time. He had advised us that it would be dry in ~ 4 hours. It took a good 16 hours until it was dry.
Description of Work: Cleaned carpet in 2 BRs and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Diane Y.
11/2011
5.0
carpet cleaners
+ -1 more
The experience was very pleasant and professional. He takes extra care to make sure nothing is missed and goes out of his way to do extra things to please the customer like cleaning up dust in corners if necessary.
Description of Work: Had my carpet cleaned in the living room and the hall way. Had pet odors removed.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
Quality Carpet Cleaning Murphy is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 7:00 PM
Quality Carpet Cleaning Murphy accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa