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ELLIOTTS HEATING & COOLING INC

Heating and Air Conditioning, Air Duct Cleaning, Energy Efficiency Auditing,

About us

total of eight employees, payment is due when services are complete, we offer monthly specials, financing advailable thru our source options.

Business highlights

30 years of trusted experience

Services we offer

We service all major brands of HVAC equipment, We are a Lennox Dealer, but have access to most major brands, including mini split systems,PTAC units & GEO Thermal Units, plus we now offer a full line of Hawken Energy outdoor wood furnaces. We install all types of indoor air quality devices such as whole house humidifiers, dehumidifiers, air filtration/purification systems, and fresh air ventilation. Annual and biannual service contracts are available.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
16%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-19 of 19 reviews

Linda Q.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
He replaced the part and explained everything he was doing . We will definitely use them again
Description of Work: Our AC was not blowing cold air. After being told by someone else we needed a whole new system , we called Elliottts . They checked everything out and all we needed was the proper capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leigh F.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent ! They were on time , quick , and neat . The crew answered any questions we had and were very polite as well .
Description of Work: We had a leak in the coil and after speaking to several local companies we decided to replace the unit , The system was 10 years old and decided a new and more efficient system was the way to go . Elliot came out to look at our home measure and gave us a choice of several ways to go while other companies just gave us a quote over the phone without coming out to see our home .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Roger C.
12/2016
1.0
heating & air conditioning/hvac
  + -1 more
After saying that they would have someone call me back no one ever did return my call. I first called them on Monday before thanksgiving
Description of Work: Air conditioner ducts needed repairs

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Arlissa V.
10/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Gave us same-day service right when we needed it. Very nice and friendly staff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ken E.
08/2015
1.0
heating & air conditioning/hvac
  + -1 more
Made several attempts to get estimate
Description of Work: Did not respond
Rating CategoryRating out of 5

Gary W.
01/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: The install a central heat and air system in a older home. They had to run duct work to the complete house and enlarge the Crawl space opening to allow access to he home. They were very professional and I would Highly recommend them if you want a professional Job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

jill A.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Based upon the amount of work to be completed and the new system we will need, the estimate is very fair. We will begin this project in January with this company.
Description of Work: Provided an estimate for a new heating and A/C system. The estimate included equipment and labor costs for installing new duck work and refurbishing some old duck work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Steve H.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Elliott Brothers Mechanical, Inc.,Heating and Cooling were contacted along with several other HVAC contractors in the area. Elliott's gave a timely, detailed and accurate proposal and offered several options for our consideration. We contracted with Elliott's because of their price, unit reliability and their willingness to work with us given our circumstances. Elliott's proved punctual, courteous, professional and maintained a clean worksite.
Description of Work: Install 2.5 ton Lennox heat pump outdoor unit, 14 seer air handler variable speed blower, ductwork, grills and controls in a 1900sf, 3bed/2bath frame house with no previous central air system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

bennie P.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
we have heat-the repairs were done and all is well for now.
Description of Work: repaired heat and air unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jeffrey D.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very honest company, most Heating and AC companies would have charged $1K Plus or tried to sell me a new heat pump! Nice family business.
Description of Work: Very responsive, honestand easy to work with long distance! The fixed the Heat Pump reversing valve, charged the system & leveled the outside compressor that was not level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kathryn F.
10/2012
4.0
heating & air conditioning/hvac
  + -1 more
Weather turned cold and I had heat!
Description of Work: Discovered that we needed a new compressor. Lisa telephoned the company that installed my unit and found the part and part of the labor were under warranty. When the compressor (Carrier) was shipped to Elliotts, company failed to notify Elliots until the scheduled a time to do the install that Elliotts were not approved to do the install. The company that did the original installation was no longer in business. Anyway, long story short, I made a decision to allow Elliotts to install and pay the difference in labor. I needed to stay with Elliotts. They came a couple of years ago when no one else would following the Christmas holidays.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara U.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Went great. On time, professionally installed, cleaned up aftefward
Description of Work: Installed new heating/AC system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Allun H.
05/2012
4.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Need an updated heating/AC system on our home in the mountains. Quite a few locals recommended Elliotts and they performed emergency service for me a couple of winters ago. They are a small operation, but are very punctual and responsive. I was a little concerned about the price, however, and decided to hold off on replacing the system. I will more than likely contact Elliotts again for an updated quote, but will also look at other vendors as well. My brother-in-law used Elliotts for a replacement system and was pleased with the service. He too felt that the price was a little on the high side.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arlene M.
04/2012
5.0
air duct cleaning
  + -1 more
I would highly recommend them. They are great.
Description of Work: They clean my air ducts every year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kathryn F.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
When I need a new unit, I will certainly call Elliotts.
Description of Work: Heat Pump Repairs plus service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Rose M.
09/2011
4.0
heating & air conditioning/hvac
  + -1 more
We had noticed water leaking from the condenser inside the utility room and after looking into it realized we had a broken over flow pipe. The unit also did not appear to be cooling properly. We made a call to Elliot's Heating and Cooling on Friday and received a voice mail saying due to the unusual heat wave we were having at the time, return calls may take a little longer for non-customers. We made a second call on Monday and spoke to the lady who was taking care of scheduling (don't remember her name). She told us someone would be out the next day between 10 and 12. The technician arrived a few minutes before 10 (which is unusal for this rural area). The technician looked at the unit and said he would have to go get some materials to fix the broken PVC pipe. He left and came back about 45 minutes later with the necessary materials. He fixed the pipe in just a few minutes and then proceeded to check out the entire system. He cleaned the coils and added one pound of freon. He turned the system on and checked the temperature and air flow of all the interior vents. Everything appeared to be working properly and he wrote out the ticket for the repair and service. The cost was only 110.00, which we thought was very reasonable for the services performed. We would use this company again and would recommend them based on our experience.
Description of Work: service central air conditioner to include fixing a broken over flow pipe, cleaning coils, adding freon and checking the air flow of the interior vents.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Joyce G.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Everything went fine and they cleaned and serviced our unit. We have had them do work for us for several years now and have always been satisfied. I highly recommend them.
Description of Work: Had them come out and service our heat pump to check out our a/c.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Barbara U.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
showed up when expected, did job quickly and cleanly; we had some initial problems with the thermostat and they came back out a couple of times to fix it at no charge
Description of Work: Installation of new heating and air conditioning system and programable thermostat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,450

Rhonda S.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
They came out and gave a written estimate. Arrived on date appointment was set for. Did total installation in one day. Have only had to call them one time in five years and they came right out and fixed the problem.
Description of Work: New heat pump and all related duct work, vents, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

    Contact information

    2052 W US HIGHWAY 64, Murphy, NC 28906


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning,
    Energy Efficiency Auditing,
    Solar Panels,
    Fireplaces,
    Radon Detection & Reduction

    FAQ

    ELLIOTTS HEATING & COOLING INC is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    ELLIOTTS HEATING & COOLING INC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, ELLIOTTS HEATING & COOLING INC offers free project estimates.
    Yes, ELLIOTTS HEATING & COOLING INC offers eco-friendly accreditations.
    No, ELLIOTTS HEATING & COOLING INC does not offer a senior discount.
    No, ELLIOTTS HEATING & COOLING INC does not offer emergency services.
    No, ELLIOTTS HEATING & COOLING INC does not offer warranties.
    ELLIOTTS HEATING & COOLING INC offers the following services: We service all major brands of HVAC equipment, We are a Lennox Dealer, but have access to most major brands, including mini split systems,PTAC units & GEO Thermal Units, plus we now offer a full line of Hawken Energy outdoor wood furnaces. We install all types of indoor air quality devices such as whole house humidifiers, dehumidifiers, air filtration/purification systems, and fresh air ventilation. Annual and biannual service contracts are available.

    Contact information

    2052 W US HIGHWAY 64, Murphy, NC 28906


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed