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MAC'S HEATING & AIR CONDITIONING

Heating and Air Conditioning

About us

AIR CONDITIONING & HEATING SERVICE AND REPLACEMENT.

Business highlights

43 years of trusted experience

Services we offer

AIR CONDITIONING & HEATING SERVICE AND REPLACEMENT.

Amenities



Accepted payment methods

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Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-24 of 24 reviews

Kevin F.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They where very nice. They came when they said they would and did what they said they would do
Description of Work: .They replaced the blower fan motor in my inside attic unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacey N.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They responded quickly during a winter storm and fixed our issue.
Description of Work: Heating unit stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

t D.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tanya D.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a mini split in new addition

Rating CategoryRating out of 5
quality
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Star L.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Harold F.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Added refridgerent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Star L.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired our heating unit we also took out a maintenance agreement with them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom C.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went well. They are a superb company.
Description of Work: Replaced the main heating unit in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Ben C.
05/2015
1.0
heating & air conditioning/hvac
  + -1 more
This job was done several years ago but I just joined this list but saw that this company had an A Rating so I had to post this. Unit was installed and within one day the the AC was blowing hot air in the dead of summer. It did happen on a friday and I called the business phone and the main guys cell phone and left several messages with NO reply. I did not get a call back until the following monday?.3 days in the heat with a brand new system installed by Mac's and nobody's answering the phone. My man said his cell phone was messing up??.Anyways, the pan in the attic was full of water, the cut off valve wires were all dangling in the pan full of water, they drilled a hole through my ceiling and filled it with caulk, the drain going outside was not secure and looked like it was sitting on a jinga puzzle. I was a little p***** when I went in the attic and have pics to prove their crappy work. When the head guy in charge went up there and I showed him?..his words were "yeah this is chicken shi#"Like I said I just joined this site for the sole purpose of finding a decent HVAC company and saw that Mac's had an A rating. They are a C- on their best day in my opinion.
Description of Work: Installed new HVAC system

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$4,500

GEORGE P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

James S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Winter heat system tune up.Prompt and professional, very knowledgeable service tech. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harold F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected a/c and filled freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Carolyn C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Mac's was very responsive and professional. Their prices were reasonable. He made several recommendations for the future service of our units as well. This is definitely who I will call for all my heating/AC needs. |
Description of Work: Our upstairs unit went out and they were able quickly troubleshoot and fix the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Pamela S B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
MAC's agreed to come this afternoon because I was busy this morning. He arrived promptly at 1:45pm and found the trouble was a failed contactor due to a bad outside thermostat. He replaced the contactor and got the unit working again. He will be back to replace the thermostat when it comes in. Both parts were under warrenty with the manufacturer. MAC's does good work at a fair price and they are courteous and professional. I would always choose them.
Description of Work: My large zone AC stopped working on 6/19/2014. The outside unit would not come on. John came out this afternoon on my request and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Peggy T.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time as stated. Very efficient and professional. Cost was as stated. System installled was top name brand and new. No additional modification were required for new installation.
Description of Work: Replaced heat pump and replaced pan under air handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Roberta P.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
FANTASTIC! Prompt, reliable, personable ... couldn't say anything but great things about this company. Will definite use them in the future.
Description of Work: Replaced the condenser in the a/c unit that cools the upstairs of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Scott B.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was a very good experience. They came in, did their thing, cleaned up and left us a way to reach them for other follow up services. They had everything they needed and did everything we expected them to do in a very timely manner.
Description of Work: We used Mac's Heating and Air Conditioning to get our new heating and air conditioning unit installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Heather M.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great, would reccomend.
Description of Work: Great customer service, came out and gave us a quote the same day. We priced 3 different places and they had the best price. They installed an entire heat/ac unit. Clean, fast work and didnt leave till it was running that day even though the thermostat upgrade was not available. Did not let us pay until they came and installed the thermostat the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Bridget T.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Came out same day that call was placed. Not only did they fix the electrical problem, they found another problem we didnt even know about and provided viable options.
Description of Work: Emergency Repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$212

Cheryl H.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great experience.
Description of Work: It was cold and icy. No heat. Called Mac's and they came out the same day. Found the problem. Repaired it and we were warm again.We have used Mac's Heating and AC for 16 years. Great people, Great service. Always prompt. Thanks for your service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Brenda A.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
I realized on a hot Friday evening that my Mr. Slim HVAC unit was not cooling. I contacted Mac's on Monday morning, expecting to be at the bottom of a long list of sweating people who discovered A/C problems over the first hot weekend of the spring. Instead, John told me they would get a technician out to me the same day. He called around lunchtime to tell me they would arrive after two. True to his call, he and Dan arrived around 2:30. They were both knowledgable about my particular HVAC unit, which is an uncommon type of system in this area. Dan found the freon leak, recharged the unit, and monitored its performance to ensure it was functioning correctly. John inspected my inside units and gave me a few maintenance tips. They were polite, efficient, knowledgeable and clearly explained what they did. Their fee was reasonable and their response time was outstanding.
Description of Work: The freon level in my Mr. Slim outside unit was checked and recharged; a freon leak in my unit was detected and corrected; inside units were inspected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

leslie C.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
It took John 2 Months to get the estimate to me. I asked for it in August but was not planning on the install until November. I waited because all the word of mouth recommendations were phenominal and they were right!! Mac and Sons were and are well worth the wait.! I would venture to say that I probably could have saved a few dollars, but it is worth it to me to have the type of job done that they did. It was like it was their own home. This company has quality work, service and integrity. When the one brother removed my old furnace, he told me that he could not finish the floor until the following day due to the fact that whoever put the old one in had cut out part of my floor joyse, It has been like that for altleat 26yrs. He could have put down the plywood and I would never have known the difference but not these guys!!! He saw it was not correct and did it correctly. Now that's integrity!! You actually get what you pay for and more.
Description of Work: I had a complete removal of old forced air propane furnace with duct work in the crawl space. They took out the entire furnace, left most of the duct work under the house but sealed up the floor ducts completely air tight. The installed a new Trane Heat Pump up in my attic with all new everything. That is new unit, all new duct work, new return vent and everything was throughly insulated by Mac and Sons.. He, the one brother, said they would be done in four days and they were. They all were very polite, nice, respectful of me and of my property and house, answered all my questions, no matter how many I asked and no matter when I asked them even while they were working. It was a totally stress free experience and one for which I was delightfully suprized because I was ready to be stressed, especially the day they were cutting holes in my ceiling and I was mentally preparing for wrong holes, lots of mess on everything that I was going to have to clean up, etc. But the job was done quite neatly and correctly with no mistakes, and he cleaned it all up himself that same day, excellent! He took his time and treated my home like his own, They all did!, It is the three brothers and a helper. The other person on your websitd said he took the lower estimate, well he missed out . I am totally satisfied.l

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Martha H.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Quick to come out and give quote.
Description of Work: Got a quote for a new heat pump and air handler system. Was quick responding to my call and came out promptly to give a quote. It was the 2nd best quote so I went with A W Rayfield Inc instead who did an excellent job at a slightly lower price.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THOMAS P.
03/2009
5.0
heating & air conditioning/hvac
  + -1 more
The heat pump stopped cooling. Called Mac's to get troubleshooting. They discovered the leak in my attic heat exchanger and did a short-term repair to get it working while researching avenues of replacing the unit. After researching the system it was found it did not meet new state efficiency codes for A/C and R and heating systems. They replaced both units which continue to perform well five years later. They were very quick to get out and look it over, and were very informative and professional in their work.
Description of Work: Have a Florida heat pump. The upper heat exchanger developed a leak after about 12 years of use. Mac's replaced my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,500

    Contact information

    2025 CARATOKE HWY , Moyock, NC 27958


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    MAC'S HEATING & AIR CONDITIONING is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    MAC'S HEATING & AIR CONDITIONING accepts the following forms of payment: Check
    No, MAC'S HEATING & AIR CONDITIONING does not offer free project estimates.
    Yes, MAC'S HEATING & AIR CONDITIONING offers eco-friendly accreditations.
    No, MAC'S HEATING & AIR CONDITIONING does not offer a senior discount.
    No, MAC'S HEATING & AIR CONDITIONING does not offer emergency services.
    No, MAC'S HEATING & AIR CONDITIONING does not offer warranties.
    MAC'S HEATING & AIR CONDITIONING offers the following services: AIR CONDITIONING & HEATING SERVICE AND REPLACEMENT.

    Contact information

    2025 CARATOKE HWY , Moyock, NC 27958


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM