Description of Work: I would give these people a zero, but that isn't an option. My home insurance company sent this company to do my repairs. I received horrible customer service. Anthony came out to repair the rubber on my shower drain. He put the silicone sealant on top of a wet drain, not bothering to clean or dry it before repairing it. I started to leak again later in the day. As if all this weren't enough, he broke ceiling under the bathroom that leads to our garage and didn't even bother to tell us that he broke it! We called him to fix his "job" and he refused. He was awful on the phone. I not only had to pay my home insurance, but I also paid him extra. I would never recommend this company to anyone. Like I said, if I could give this company a zero, I would.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$215
Denise L.
11/2016
5.0
plumbing
+ -1 more
I had three plumbers come over. I think I got hold of the plumbers through Angie's list and nobody was forthright as far as the installation of the new hot water heater, nobody was forthright about actually having to have a license or that the plumbers that they sent out are not licensed plumbers, only the company they work for carry the license, and none of them were forthright that I had to have a permit by the city of Charlotte because it included natural gas. Anthony was terrific,he shared everything with me upfront. He followed through on the permitting. The city of Charlotte came out and inspected his work.
Description of Work: I just used them. I had my hot water tank replaced.
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Service Categories
Plumbing
FAQ
Hermetic Industries is currently rated 3 overall out of 5.
Sunday: 8:00 AM - 12:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Hermetic Industries accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Hermetic Industries does not offer free project estimates.
No, Hermetic Industries does not offer eco-friendly accreditations.
No, Hermetic Industries does not offer a senior discount.
No, Hermetic Industries does not offer emergency services.
No, Hermetic Industries does not offer warranties.
Hermetic Industries offers the following services: Unlimited Plumbing Service