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Zerorez Raleigh

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Welcome to Zerorez Raleigh where we specialize in carpet, tile, upholstery, area rug, hard surface, pet treatment, and mattress cleaning for homes and businesses in the Raleigh, Durham, and Cary area. Using our patented empowered water system, Zerorez provides an Eco-friendly clean that leaves no smell. A green clean that sanitizes and is safe for kids and pets. No soaps and harsh chemicals are used than can attract dirt for a shorter and potentially damaging clean. Green clean means longer clean. Our trained technicians are certified and provide great customer service. Zerorez is the right way to clean!

Business highlights

20 years of trusted experience

Services we offer

Carpet Cleaning. Air Duct Cleaning. Area Rug Cleaning. Upholstery Cleaning. Pet Odor Treatment. Granite Cleaning. Tile & Grout Cleaning. Mattress Cleaning. Hard Surface Cleaning.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
11%
3
8%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 164 reviews

Christina D.
03/2022
2.0
carpet cleaners
  + -1 more
They damaged my walls and over-charged me. If you use this service (which I do NOT recommend), check the invoice before you pay. They charged $119 for their "Special Promo! 3 Rooms for $99" with no explanation. And ask the technician to use the corner protectors *before* they drag the hoses against the corners of your home. The Bio Topical (an $80/rm up-charge) was not worth the extra expense.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$434

Response from Zerorez Raleigh
Mrs. [Member Name Removed], I issued the refund for the difference in cost. Our current promotion without a coupon is 3 for $119, so I imagine this was simply an error in not entering the coupon code by the CSR. Either way we are sorry. All of our technicians are supposed to use corner guards, and there is no excuse why he damaged your walls. We would have been more than happy to cover any cost or inconvenience in regards to this if you would have called and let us know. ( you are still welcome to do so).

Claudine L.
09/2020
5.0
carpet cleaners, ceramic tile
  + 0 more
The technician was very professional, on time and did a great job!.
Description of Work: Cleaned ceramic tile floor and shampooed the stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Jeremy S.
05/2018
3.0
carpet cleaners
  + -1 more
Too much drama! When tech arrived we explained the issue of the pet stains and smell and were given a hard sell on the enzyme treatment for the entire house and that we were going to be given a great discount. Upon completion the smell was actually worse. When the tech returned we were lectured on that the enzyme treatment will just bring the smell to the surface and that we needed to do the deep extraction to get it out. Please in the future just let your customers know what is needed and less discussion about it.
Description of Work: Carpet cleaning of pet stained carpet

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$300

Barbara M.
12/2017
5.0
carpet cleaners
  + -1 more
Excellent work. An old wine stain was removed and the carpet looks like new!
Description of Work: Cleaning carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara R.
10/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very well, they were friendly professional and worked quickly. They were respectful of my concerns for my parents risk of falls. Their work is very good, even for very old stained worn carpet. I was very surprised at how well my parents carpets looked. They dry fast and look and smell clean. I highly recommend this company
Description of Work: we have had all of our carpets cleaned and a wool valuable orientalist rug. They were great. They took the oriental rug with them because they said it had to be cleaned differently and they needed to dry it so it didn’t lose shape. The carpets and the rug turned out beautiful and the price was outstanding. I had my parents home done by them as well. My parents were elderly and their carpets old. It was important that the carpets dried quickly so there would be no chance of a fall. The carpets turned out well and dried astonishing fast. I would recommend this company in a heartbeat!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William W.
09/2017
5.0
carpet cleaners
  + -1 more
They just do excellent work. They did a super job. The cost was pretty high because we did the whole house.
Description of Work: Carpet cleaning for the whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Diane M.
09/2017
5.0
carpet cleaners
  + -1 more
he did a good job. I think what I paid was high. Been a little while ago so don't remember exactly what I paid. $ 200.00 comes to mind.
Description of Work: had one carpet cleaned. That was all I wanted done at time. He did a great job but I thought price to do was high.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob R.
08/2017
5.0
carpet cleaners
  + -1 more
They do great. I didn't do a lot of price checking. They did a good job. They did a great job. They cleaned up afterwords. No complaints what so ever. They got all but one stain, it was an magic marker stain. Its right under my chair, and its still there. A little red dot.
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

John G.
08/2017
5.0
carpet cleaners
  + -1 more
I've got no complaints against them whatsoever.
Description of Work: Cleaned the carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Tuesday U.
08/2017
5.0
carpet cleaners, air duct cleaning
  + 0 more
They were very punctual, very knowledgeable about their products, and they were able to tell me what I needed to have done. Just basically their level of service and understanding of my issue was great. Three people came out to complete the service for me.
Description of Work: They did the carpet cleaning and our vents as well - the air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Thomas F.
07/2017
5.0
carpet cleaners
  + -1 more
They were able to get it removed with a full days work. Great job.
Description of Work: Bad mildew smell in car

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristen C.
06/2017
5.0
carpet cleaners
  + -1 more
Fast and efficient. Work was explained thoroughly to me before it was done.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen G.
05/2017
5.0
carpet cleaners
  + -1 more
Great! Would recommended without hesitation.
Description of Work: carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trinita C.
04/2017
4.0
carpet cleaners
  + -1 more
It was your average carpet cleaning service.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Misty L.
03/2017
4.0
carpet cleaners
  + -1 more
It went well. They worked very quickly, and a couple of stains didn't lift out, but most of the carpet cleaned easily and they treated my home with care.
Description of Work: Carpets cleaned - 3 rooms and a hallway.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Deborah R.
03/2017
4.0
carpet cleaners
  + -1 more
ok. The advertised price (3 rooms for $X) was not as advertised. they added fees to it, one being a fee to come to the house. I felt it was very misleading. this was not through an Angie's List coupon.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$189

Veda B.
03/2017
5.0
carpet cleaners
  + -1 more
The service was preformed and the job well done.
Description of Work: Had three rooms of carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Stephen R.
03/2017
5.0
carpet cleaners
  + -1 more
Very reliable service. I will use them again
Description of Work: General carpet cleaning Whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Eleanor C.
02/2017
2.0
carpet cleaners
  + -1 more
Carpet did not even look like it had been cleaned.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Tammy A.
02/2017
5.0
carpet cleaners
  + -1 more
They were good. They did the job they were paid to do. It was hard to get some spots out. I should have called within a week of the spot getting there and maybe they could have gotten it out. They left the area clean. They did everything well.
Description of Work: Steamed the carpet. Put down starch guard. Because I have pets they put down something so that if my pets have an accident it will come up easily. They gave me a spot cleaner.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$118

Jennifer L.
02/2017
5.0
carpet cleaners
  + -1 more
They looked great! The spots were all cleaned and the carpet looked almost new!!!! Not bad for carpet that was 10 years old!
Description of Work: I needed my carpets cleaned and spot treated.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lianie Gorcenski U.
01/2017
5.0
carpet cleaners
  + -1 more
I was impressed with their professionalism and the work done. They are a little pricey, but their work is terrific!
Description of Work: Carpet cleaning of three rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

June B.
01/2017
5.0
carpet cleaners
  + -1 more
Great job...did as promised and results were excellent.
Description of Work: Shampooing of all carpets in a pet household. Could not use regular chemical carpet cleaning techniques because I had an elderly mother with respiratory issues. Carpets were pre-treated and cleaned, and all spots came out. Carpets were barely damp at end of cleaning and extraction, and furniture had shims placed under to protect wood. No odors afterward and could walk on carpet in w hours. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Carol S.
01/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They cleaned everything well, and we were especially pleased with the cleaning of the air ducts. We could tell a big difference in the air quality. We recommend all homeowners consider getting their air ducts cleaned.
Description of Work: Cleaned rugs, couches and cleaned air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brinton H.
01/2017
4.0
carpet cleaners
  + -1 more
Fine except they were not able to remove coffee stains from the carpet.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5101 Nelson Rd Suite 300, Morrisville, NC 27560

http://www.zeroreznc.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Marble and Granite

FAQ

Zerorez Raleigh is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Zerorez Raleigh accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Zerorez Raleigh does not offer free project estimates.
Yes, Zerorez Raleigh offers eco-friendly accreditations.
No, Zerorez Raleigh does not offer a senior discount.
No, Zerorez Raleigh does not offer emergency services.
Yes, Zerorez Raleigh offers warranties.
Zerorez Raleigh offers the following services: Carpet Cleaning. Air Duct Cleaning. Area Rug Cleaning. Upholstery Cleaning. Pet Odor Treatment. Granite Cleaning. Tile & Grout Cleaning. Mattress Cleaning. Hard Surface Cleaning.

Contact information

5101 Nelson Rd Suite 300, Morrisville, NC 27560

http://www.zeroreznc.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM