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The Grout Medic - Raleigh Durham & Chapel Hill

Ceramic Tile, Bathtub Restoration, Floor Cleaning and Waxing,

About us

We are the leaders in Grout and Tile restoration and repair. Utilizing the latest technology and products we seek to maintain the highest standards of service and professionalism in our industry. The Grout Medic specializes in performing services on your existing grout and tile surfaces. Each Grout Medic technician is trained to evaluate your needs, and prescribe and perform the procedures for you in a professional and courteous manner while exceeding your expectations. At The Grout Medic, we can perform all of our services in both the residential and commercial environment. Each individual job we complete is designed to bring your grout and tile back to life, protect it for years to come and add value to your home.

Business highlights

20 years of trusted experience

Services we offer

We offer a multitude of services including Grout Cleaning, Sealing, Color Sealing, Recaulking, Regrouting, Water Damage Repair and even Tile Repair, Full Tile Installations and Shower Pan Replacements. We use state of the art technology and products for both commercial and residential applications. Our professionals are fully trained, insured and dedicated to bringing your grout and tile back to life.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8293 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 251-275 of 293 reviews

Myles E.
05/2018
5.0
bathtub refinishing, ceramic tile
  + 0 more
Work was well done
Description of Work: Regroup shower, remove shower door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Grout Medic - Raleigh Durham & Chapel Hill
Thank you for taking the time to provide your feedback, we're glad to hear that you are happy with our service. If you need anything in the future please don't hesitate to let us know and we'll be happy to help. Kind Regards, The Grout Medic Team

Margaret M.
11/2017
5.0
ceramic tile
  + -1 more
punctual, thorough
Description of Work: They stand by their work - came out to recaulk a small area from a job two years ago

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Grout Medic - Raleigh Durham & Chapel Hill
Thank you for taking the time to give your feedback! If you have any questions, concerns, or future projects, please feel free to give us a call. Thank you for your business! Sincerely, The Grout Medic

James E.
10/2017
5.0
ceramic tile
  + -1 more
Looks great and holding up.
Description of Work: Re-grouted shower, kitchen counters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Grout Medic - Raleigh Durham & Chapel Hill
Thank you for taking the time to right a review! We appreciate your business, Please let us know if we can assist you with any future projects. Sincerely, Bruce Lane

Debbie A.
10/2017
5.0
home remodeling
  + -1 more
.
Description of Work: They did grout work.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

keith S.
07/2017
5.0
ceramic tile
  + -1 more
great really looks good
Description of Work: remove old tile in bathrooms and replace it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from The Grout Medic - Raleigh Durham & Chapel Hill
Glad you are happy! Please let us know if we can assist with anything else and we appreciate your business.

Mike C.
02/2017
5.0
ceramic tile
  + -1 more
Jim did an excellent job
Description of Work: Shower pan replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Roxanne B.
07/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from The Grout Medic - Raleigh Durham & Chapel Hill
Thank you for your business, please let us know if we can answer anything for you regarding your service or future projects. Bruce

Gaylyn T.
07/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Re grouted a shower and tub |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Judy B.
06/2016
1.0
ceramic tile
  + -1 more
unknown
Description of Work: |They failed to come for the appointment for an estimate and did not call |to explain or reschedule.

Rating CategoryRating out of 5
punctuality
1.0


Response from The Grout Medic - Raleigh Durham & Chapel Hill
I am sorry. We have the wrong address and phone number in the system. I had no way of contacting You. I did try emailing you but you did not reply. I was hoping you would call.

Francine L.
05/2016
3.0
ceramic tile
  + -1 more
unknown
Description of Work: Repair has not held up. Needed to have used a better product

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from The Grout Medic - Raleigh Durham & Chapel Hill
Hello, We have left messages as well, we do warranty our work and would be happy to come out and fix any issues you are experiencing. Feel free to reach our office at 919-357-3145. Thank you for your business and please, always let us know if you are not satisfied in any way!

James A.
04/2016
5.0
bathtub refinishing, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: Re-grout shower walls and floor in 2 bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from The Grout Medic - Raleigh Durham & Chapel Hill
Thank you for taking the time to provide feedback and for your business!

Roland J.
03/2016
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Removed and replaced tile in a shower, cleaned grout in floor tiles in 2 baths. They showed when they said they would and finished when they said they would. Bathroom looks much better now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Philip E.
03/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Shower seat top had popped up. Greg removed top tiles (without breaking them)down to the wood. Replaced cement board and reset tiles with proper slope. Removed existing grout and/or caulk and recaulked all seams inside shower and out. Removed existing grout and/or caulk then recaulked seams around garden tub. Greg came out and gave us the estimate and then actually came out and did the work. He was very polite, professional, timely, knowledgeable and kept the work area neat and clean. We are now able to use our shower again - Yeah!!!!! We will definitely use Greg again for any future tile needs! Highly recommend!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Virgil S.
03/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: We contacted this company to re-grout 3 bathrooms and a foyer in a 10 year old house we are getting ready to sell. Totally professional experience from initial detailed estimate to final handshake when they were done. They promised that they'd make the bathrooms look like new and they did and they do. Our team was Jason, Cris and Kevin and they did a fantastic job! Clearly took pride in what they did. Wonderful experience and would recommend them to anyone.
Rating CategoryRating out of 5
Yes, I recommend this pro

John B.
02/2016
5.0
ceramic tile
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,500

Rob L.
02/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynne S.
01/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: total grout replacement in master shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sandra P.
11/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: They replaced 7 tiles in our master bath. The original tiles were cracked. While they were here, I asked the. To clean the tiles in a small hall bath. |They called before arriving to let me know they were on their way and arrived on time. The cracked tiles were replaced and the grout fixed. The small bath tiles were also cleaned and everything looked great. |This company has done grout work for me before and always done a great job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Response from The Grout Medic - Raleigh Durham & Chapel Hill
Good morning! Thank you for your continued business and for taking the time to provide your feedback. As always, you are a pleasure to work with! If there is anything else you need please do not hesitate to give us a call at 919-357-3145 Thank you! Bruce

Edward K.
09/2015
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Bruce Lane was a pleasure to work with and very accommodating since because of health issues we had to reschedule the work. Cris and Greg did superb work in re-grouting and caulking our bathrooms and kitchen and in stripping and re-grouting one of the bathroom floors and re-grouting the shower. They worked very hard, and it looks like a new bathroom. We give them our highest recommendation and are grateful to them for the work they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from The Grout Medic - Raleigh Durham & Chapel Hill
Thank you very much for taking the time to write a review about your experience with our team. I will be sure to pass along your feedback to the rest of our team as they always love to hear from our customers! We are also very happy that your health is returning, please let us know if we can do assist you with anything else in the future. Sincerely, Bruce

Richard P.
09/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Grout Medic sealed and caulked the tile in our master bathroom shower. They were extremely professional in setting up the appt. for our estimate and in performing the work that we chose to have done. I especially appreciate the excellent warranty covering their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Marilyn K.
08/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Completely re-grouted the tile in our walk-in shower and put all new caulking. Had to take off the shower door and hardware and cleaned everything up and replaced door. Very satisfied with the work. It took 3 1/2 hours to complete the job. Tile looks new again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from The Grout Medic - Raleigh Durham & Chapel Hill
Thank you very much for taking the time to provide your feedback! We always love hearing from our customers. Have a great day and please let us know if you ever have any questions. Sincerely, Bruce

Kathryn S.
07/2015
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry M.
07/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: 4 bathrooms repaired and cleaned also a shower floor replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

ANNE R.
11/2009
5.0
bathtub refinishing
  + -1 more
They were professional, prompt and did quality service. I would recommend them.
Description of Work: Regrouted tub and shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Grout Medic - Raleigh Durham & Chapel Hill
Thank you

Donna G.
11/2009
5.0
ceramic tile
  + -1 more
The person who came out was very professional and prompt. He was helpful and even noticed a problem that several other companies did not notice during their estimates. He was extremely patient and answered all of my questions.
Description of Work: They came out to give an estimate on regrouting of a shower.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Grout Medic - Raleigh Durham & Chapel Hill
Not all estimates turn into jobs and this was one of them. I have a personal rule that I will give all the information you need to make the best decision. I hope that you chose The Grout Medic but if that dosent happen then I hope the information I gave you is still helpful in solving your tile shower or tile floor problems.

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Bathtub Restoration,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Marble and Granite,
Countertops and Backsplashes,
Glass and Mirrors,
Water & Smoke Damage

FAQ

The Grout Medic - Raleigh Durham & Chapel Hill is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

The Grout Medic - Raleigh Durham & Chapel Hill accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Grout Medic - Raleigh Durham & Chapel Hill offers free project estimates.
Yes, The Grout Medic - Raleigh Durham & Chapel Hill offers eco-friendly accreditations.
Yes, The Grout Medic - Raleigh Durham & Chapel Hill offers a 10% senior discount.
No, The Grout Medic - Raleigh Durham & Chapel Hill does not offer emergency services.
Yes, The Grout Medic - Raleigh Durham & Chapel Hill offers warranties.
The Grout Medic - Raleigh Durham & Chapel Hill offers the following services: We offer a multitude of services including Grout Cleaning, Sealing, Color Sealing, Recaulking, Regrouting, Water Damage Repair and even Tile Repair, Full Tile Installations and Shower Pan Replacements. We use state of the art technology and products for both commercial and residential applications. Our professionals are fully trained, insured and dedicated to bringing your grout and tile back to life.
NA

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM