Insight Pest Solutions

Good! The person who shows up is dependable and he does a nice job. They are nice, friendly and explain fully what they're doing. They make sure I am happy with what they're doing. They've never not showed up when they say they will. I have a regular contract with them

They're fine. We've been using them for 2 years. They email me before they come. They come when they say they were going to.

Things have been fine. I have them for two or three years and they come out every three months. I use them for convenience. It is set up automatically for them to come out every three months. Their price is average.

It went fine. They do it every 3 months. Their price is very fair.

The service they provided was good.

They were okay, a little expensive, but okay. We cancelled their service, it wasn't cost effective. They were good communicators. They always schedule visits and give you email and phone calls so you don't forget about that.

I didn't think that they really provided a good service. First of all, when they come to their house they are extremely pushy. I told them numerous times that I wasn't interested and they actually came back and my room mate had signed us up for their service. Another thing is that I wanted to cancel the service and their rationale was that when I signed that contract its like the same as a cell phone contract. Me and my room mate, we work all the time so we're never home so they would just show up and do the outside of the house. So we told them its just working for us because we clearly just can't make it happen where you guys can come into the house and do it. And they said they were sorry but we signed a contract and so I told them to not come to my house - I don't want you to do the service. Stay off my property. And they told me I can't do that. So I said I don't want the service. So just cancel it. So I just think they are shady and their business practices are ridiculous. I just don't know what other people charge but for what they did, I think they just charged way too much. I would not use them again. Absolutely not.

Fine! They did a great job. It was a contract.

I like that they don't use pesticides, it's more of a natural approach. It was a combination of the spray that they use, it was more like lavender and oils and stuff like that if you request it.

They came out and did the job and put some stuff in the ground. They were very good and came on time and made sure the job was done right. They were friendly as well.

I had no problems with them. They came by themselves.

They are great. I am very happy with them. They were very courteous and do an excellent job. It was satisfying.

We like them a lot. We feel great about them. They do a great job. The price is absolutely reasonable. Its a small company so whenever we need to call them or talk to them its easy to get somebody on the phone who is knowledgeable and knows what they are talking about. Or if we have to leave a message somebody calls us back really quickly. And they respond really well to any changes or any concerns that we have on an on-going basis.

I would recommend them. Very friendly people. The young man who worked with me was particularly a nice young man. They are very accommodating. My back yard requires that I literally open the garage door for it to be accessed, like most good service people they are right in giving me calls and work with me. I don't know what really distinguishes a really great job. Just good service. No complaints as far as the effects. We have been using them for several years now. It wasn't a one time visit. They give good service. I've never had anything to complain about and they are attentive to any particular problems you want to point out. They don't just come in, spray and give you a piece of paper. They question and ask if you have any particular problem and treat where you have the particular problem. I thought the price was reasonable, but I really haven't compared. I haven't asked around. They are competitive. Good, not great.

Todd did an excellent job of eradicating the hive.

We've been using them for over a year now. I used them once a week and I still use them once a quarter. I don't think anything that necessarily stood-out but we did like the fact that we only take and came out quarterly but if we have any bug problems in between each quarter and that we could call them and they would send somebody and it's covered with the $99. Their service is great but we had some serious billing issues at the beginning which did get remedy but it irritated me. It's a good price.

Insight pest solutions has been servicing my home for over a year. Erik is very professional and does a great job explaining what he is going to do!! Highly recommended!

Both sales and technical personnel were very professional and knowledgeable. There was no arm twisting or obfuscation of the services on the sales side. The originally scheduled day for the first treatment had to be cancelled because 3+ inches of rain fell. Insight was able to schedule us the very next day and the service technician arrived promptly and articulately explained (with help of a video) what was to be done. The experienced technician (Scott) executed the first treatment thoroughly and efficiently. We have a fairly large 2-story home (3400+ sq. ft) and the treatment lasted for about 1.5 hours with no time wasted. Scott was eager to explain the "what and why" of the first day actions and what were the followup treatment objectives with likely results. The future planned actions over the course of the year seem to be well thought out. So far, this has been an excellent experience.

Seems to be fine. No pest problems to speak of.

Always Professional, On Time, and Outstanding Service

I initially had a bad experience with this company, but they contacted me and not only made it right, they provided two extra treatments. I'm giving them an overall rating of C. Originally, I gave them an F and I give their follow-up treatment an A, which averages to a C.

If we have any issues inside the home, they will come out at no additional charge. I have not had to call them to come out, but there is no limit. They are flexible and work well with us. They do a good job and they are responsive. They are nice, professional, and punctual. We had a wasp problem once. They came out right away and removed the nest. They made extra efforts to resolve the issue. They don't use harsh chemicals which is nice especially because I have children. We are pleased with the service.

Everything has worked out very well. They come quarterly to spray the outside of the home. Anytime I need them to spray the inside they will at no additional cost. They will come out free of charge in between services. They were also able to resolve my issue with a mice at no additional charge. He gave me helpful recommendations of how to prevent it in the future and told me how the mice were coming in.

I have not needed them to come out in between quarters for more service. If you need them to come back out, they will for no additional charge. I have a large home and a lot of the smaller companies increase their price depending on where you live. However, they gave me a set price and did not take advantage of me. They are always on time. They are also polite and respectful. I am happy with the service.

Their service is good. We have not seen any bug in the home. I do see dead bugs outside on the porch, so I know whatever they are doing is working. It is not harmful to our pets. We are happy with the service.