Insight Pest Solutions

The service was excellent and if we need extra traps for lizards, they provide them for no extra cost. We are happy with the service.

As noted above the company goes far above the call of duty. What amazes me is that 9 times out of 10 they do not have to come into the house! We used to have a small but regular problem with roaches. With numerous treatments from other companies we were told time and again that complete extermination was impossible. Since we have had Insight Pest Solutions we have not seen a roach for 9 months! We have little children and 3 cats so no spraying in the house means a lot to us, but no spraying and no roaches means even more to us. We recently had a very minor issue with ants on 1 trail. The rep looked carefully around and found 3 places outside that needed some minor treatment, bang...no more problem. Great job and of course I would highly recommend Insight. Thank You, Ray T., Apex, North Carolina

Brantley was early which was not expected but was I so appreciate that. Discussed with him the interior need of spot treatment around windows. Brantley was very thorough. Highly recommend Insight as well Brantley. Thank you.

Scott arrived promptly on time. He was very knowledgeable and explained in detail everything that he was doing. He answered all our questions. Scott did a great job and we hope to see him next time.

The service went very well. Our technician arrived on time, was professional, and courteous. He helped me understand the service he was performing and answered all my questions. Last year, I had used a different pest control company in the area; now, I am much happier with Insight Pest Solutions service and prices.

Service tech was punctual, polite, listened to all we asked, did very thorough job. Talked to us before he left to let us know all that was done. Very thorough"

The technician, Scott, was wonderful! My elderly mother was home at the time and she said he was SO nice and professional! She was impressed! He explained everything that he was doing and she really liked that! I would definitely recommend them to anyone! Their customer service is superb also, as I have talked with them in the past! It's refreshing to deal with a company that excels in customer service!

I called Insight Pest Control to remove the squirrel from the attic. When they came out to talk to me and tell me the options, he was very knowledgable and informative. It seemed kind of expensive at the time but we went for the long term solution which included adding mesh over the gables, a one way door, and traps so the squirrels could not come back into the attic once they were removed.

The provider arrived punctually for the agreed upon initial treatment. The technician explained the process and the treatment substances and safety factors. Throughout the process explanation details were reiterated or expanded upon. The treatment guarantees were addressed including free return trips if the initial treatment was ineffective after the first 14 days following treatment. The annual schedule (winter, spring, summer, and fall quarterly visits) were discussed and the total costs of subsequent visits was explained; an annual contract was required. The technician was congenial, professional, and thorough. The work was done efficiently and safely.

Prompt and professional and he also followed instructions well to exclude spray from nursery and playroom, although I was reassured of safety.

on-time, excellent quality, easy to work with. service guaranteed.

They will leave a message regarding the upcoming date of service and if there's an issue you can call them. They indicate pets need to be kept inside for about an hour after treatment. Communication is good with them and they will answer any questions you have.

Everything has been fine with them. We actually have a plan where they come out every quarter. They are very easy to work with. They are thorough. They listen to our concerns. They will modify what they are doing based on what are concerns are.

They were really good because we had ants in the house and I called them on their next schedule and told them and they came inside and sprayed again. The only one concern that I have is they say they're going to knock off all the webs and stuff out but there were still some the last time but other than that, they're okay. They're sometimes a little difficult to get a hold of but usually when you get a hold of them, they're really good. Usually they call us and let us know when they're coming out and if we need to have them come inside and spray, then we call them. The guy that comes out is really good.

I have a quarterly contract with them. I chose to use them because actually I was at a friend’s house and they were in the area giving real good deal, so, they gave me a real good deal. They are very unobtrusive. They do not bother me unless they have to. There were some incidences where I had some things catching water and they straightened them up and everything for me. So, I have been very pleased with them. I have been using them for two or three years.

Salesman who initially signed us up and the service techs who have been out since to spray have done a great job. No complaints. Will continue to use them.

Went well. Only thing I was kind of shocked at was the fact that they automatically want you to sign up for continued pest control without even really asking--have contract in hand for you to sign up for more sprayings---did not like that at all. I want to chose if they come back but did not see this written in the Angie's list deal when I bought it. They technician did a great job and went above and beyond during the service--and so far good results but I did not have a bug problem anyway just wanted a one time spray to make sure I did not come up with any bug problems going into a change of season-- but I do like to choose who I get my service from and when I need the service--hate contracts and felt like I was pushed into this one. (Addendum: It appears the ad did read that in exchange for the low rate of the initial spraying that we agreed to sign for a contract so please read the whole deal before you purchase it, I missed it totally as I had read dozens of deals before choosing this provider--I will honor my end of the bargain but will be alert next time!) I gave a B for price because of the contract that I had to sign for future services at their regular rates and I think I could have gotten a better overall rate had I went with another provider.

They are great and we still use them. I cannot remember how much their service cost because we just had it set up to come out off our account. They clean all of the cobwebs down from the eaves of the house and we have a tall two-storey house. They do a great job getting any kind of cobwebs, bugs, spider webs or hornet's nests. Anything like that, they take it down every single time. They also found out and let us know that we had termites. So, if they have not been coming then we would not have known that we had termites. They do a thorough inspection every time that they come and they let us know right off that we had termites. I think that their price is fair but I do not really know what other companies charge. We would definitely continue to use them in the future.

They were god, I had no problem with them and they have done good job. They come out every three month I think they came out about a month ago, they were very curious and they make sure thy tell you exactly what they are doing and make any suggestion if they see any thing, they always notify us before they come and let change the appointment if we needed to change they appointment. They are very professional.

It was one employee who came out to complete this in about an hour. The products they offer sounded like a good deal. I was doing my own spraying to no avail. This worked. You will get good products from here.

The service technician arrived on time and was very thorough in explaining what he was doing and why. He was courteous and very professional. Cleaned cobwebs outside as well.

It went very well. We have a long standing yearly contract with Insight Pest Solutions, which we renew, every year. Insight Pest Solutions, gives us peace-of-mind, that we don't have to worry about pests around our home.

Great, more complicated and dangerous-but agent did more treatments to kill all the wasps.

My experience with them is excellent. They are timely and professional. They take care of the problem. They are very nice and very reasonably priced. Their price is probably about the same as other companies; that's why I use them. I have been here eight years, and that's the only company I've ever used. They are very quick; they come right out. They are here when they say they are going to be. They are a very nice company.

Our technician was so pleasant. He made great conversation as he moved in the house from one water source while doing preventive treatment. He then took down all the spider webs on the property and continued on with his work performing all the necessary steps to rid my property of pest. He was very professional and informative.