Carolina Furniture Restoration

He hasn't done anything at all. For $99, the guy told me, at first, to send some pictures of the things that I want repaired or restored. I sent a couple of chairs. He said that type of job had to be done in his shop. He didn't tell me how to proceed. I said, "Well, why don't you do the thing that you can do in my home and the thing that cannot be done in my home, you can take them and go to your shop." But I haven't heard from him at all. I plan to go to his shop. I don't know where it is. I know, if I ask him, he would tell me. But, that wasn't the initial plan.

The work was done masterfully - we were pleased to get it back looking like new. I liked the additional attention to detail beyond the wood refinishing. They insured all the bolts and joints were firmly reset and quiet. We were very pleased with the craftwork.

$99 for $200 of Furniture Restoration, Repair or Refinishing for Projects totaling $500 or more! Purchased on: August 27, 2014 Carolina Furniture Restoration Above is the coupon I used. Since I had an excellent experience with this provider on multiple occasions I did not want to submit a poor review. However, each time I sign on to Angie's list this request pops up and each time I look at the piece I see the problems (which is daily) I decided to write the review so others would not be dissatisfies like I am still today. I am disappointed.

The Banquette was not made to specification. They did come back and rework it as best as possible. The final product was acceptable but not outstanding. The modifications to the built-in unit were of poor quality and had to be redone, which they did to my satisfaction. The refinished dresser was done well.

Brian and his team tried to search for a replacement inlay, but the table was 30 years old and a pre-made one or one from the manufacturer was not available. So they created an original design which I like better than the original. It makes me smile every time I walk by it. The work was creative and professional and I could not be happier with the result.

I purchased a Big Deal through them. I have an antique mahogany piano stool that I had put an antiqued finish on in the 70s, then primed it to repaint it last year. Decided I'd really like to see the wood again, but the many grooves in the legs had deterred me from stripping it myself. When I took it in, I mentioned that the mechanism was missing that raised and lowered it. I thought maybe they could at least put something inside to stabilize it. They said they could find a replacement mechanism, and they even shopped around to find a lower priced one for me. I picked it up yesterday and it's lovely! They stripped off 3-4 layers of finish, stained it, and it now is able to twirl up and down! I'm very pleased with their services. I now have a beautiful heirloom piece.

Our leather club chair had two legs that had stripped from the screw insert, and needed to be fixed. We have an SUV, so we brought the chair over to Brian and discussed the piece and what he could do for us. He quoted us a price and a two week time frame. I mentioned that we were not in any hurry, but he had the piece ready as promised. He even removed some stubborn latex paint stains on the chair. Could not be happier with the results. He had to find two replacement legs and matched the existing ones very well. Have read many of the comments concerning jobs taking too long and service issues, and even mentioned this to Brian when dropping off our chair. Brian and his staff were all easy to work with and I would definitely use them again in the future.

Brian did a great job and the table and chairs look 100% better. Very calm and explains things as he goes. I would definitely use him again and recommend him to friends and colleagues.

tThe quality of the work was outstanding, but more than that this provider went way and beyond to help us through a bad situation after a cabinet maker ruined the entire project with poor quality finish work. This meant extra work for Brian as he had to strip and/or sand all our bases, doors, and wood components to complete the entire job. This was a complicated and challenging job, but he excelled in every area. When I could not locate a trim carpenter, he hired someone with excellent skills and they completed the job together. He went "above the call of duty" to move the job to completion in a timely manner. The final product looks like an entirely new kitchen! I recommend him highly!

I waited for almost a month and no work had been done to my piece and no one communicated with me until I started calling them to inquire about status, so I reclaimed it and will look for another service provider. I don't know about the rest of you, but I think an inherited piece from a family estate should be treated as something special--I felt that my business was not worthwhile to this shop.

We had a rustic pine entertainment center that had one entire trim price broken off and lost. CFR had to match wood, match finish and match interior and exterior trim work. The work was very good. Good finish match, good exterior and good interior router work. My only complaint was the time it took to get finish. It was there for about 2 months before we finally got it back. I would have rated them all A's if there had been better communication from them regarding the project.

I received a quick reply and scheduled a time to come to my house for an estimate. I was provided a prompt estimate that was within my expected range. Brian was upfront that given his schedule and the amount of jobs ahead of mine it would be a few months before mine was done. The job was completed within the expected time frame. In my opinion the work was first rate. I am very happy with the results.

I purchased thinking this guy could redo the furnace. When he came over, of course I bought it, and then had him come over there. So once I bought it, it's mine. To be honest with you I gave him a hundred dollars and he came to tell my furnace wasn't worth redoing and walked out of my house. The interactions were fine the five minutes he was there.

It's exquisite! I had asked Brad that he also replace the seat cushions. It took awhile to get the first part of the job back (table and chairs) but the rest went very quickly. The dining room set was finished in a high gloss and looks very elegant and like new!

Deal was purchased last year but had to wait for warmer weather to refinish my front door. In the mean time, also included sofa leg repair work. Two workers called ahead of time and arrived as scheduled. They completed work (about 8 hours for two workers) on mahogany front door (hand sanding and prep work, stain application, first coat of Spar varnish & clean-up), and repaired one leg of sofa. Will need to return for a second coat of varnish in a few days, weather permitting. Finished front door looked brand new and the new stain matched the original color exactly. While the front door was off the hinges for sanding, they also replaced the front door weather stripping that I had purchased, at their suggestion, for this occasion.

I am unhappy with the work that was completed. All the seams were loose and he was to fix the chairs. You can see the running of the stain. I had not been able to really look at the chairs after the move. One has had to be touched up already. The chairs do not seem to be secure. I recently really looked at them and saw all the imperfections such as dripping stain, scratches and the chair not being secure. It has been a year and we have not entertained so I did not see the issues until now.

Brian did a great job. He picked up my chairs, repaired them and returned them to my house in 2-3 days.

He said that he was going to get back to me, and he didn't. I called him back and he came and gave a quote. He said that he needed to confirm the quote before he could do the job. He was supposed to call me back last Monday or Tuesday. I called on Tuesday to follow up, and he didn't have the numbers that he needed to do the job.

They did an excellent job. In addition to re-gluing them, they really cleaned them up. The chairs look better than they ever did. They have also offered to make new chair boards for the seats and are referring me to a re-upholsterer. Very pleased. They clearly take pride in their work.

Very good job. I was in a hurry and he was able to make the repair before going on vacation.

The shelf looks like new. We also used them in the past to fix a broken chair and it is sturdier than it ever was. They do excellent work and their prices are reasonable.

They did a great job. They were professional in every step of the way and they did a good job. I would recommend them. Their price was comparable.

Substandard workmanship. Poor professional response. Refer to the above description for additional details......

He did a beautiful job!! It took a long time to get it back but end in the end I was happy with the work.

I bought an angies deal for about 150 for 300 dollars worth of work. He came by checked out several pieces that needed repair and we decided on the table but at the time I didn't realized the work would be an additional $750.00. Could have stopped it then but decided to go ahead. Just wasn't my original plan. The work was perfect and he obviously cares about his work and does a great job, but seemed pricey. Not much to compare it to. Upon delivery said he would be at my house between 8-10 and arrived at 1130. For some that may not matter but its a huge pet peeve of mine. I guess I would say worth the time and money.