Bobby Davis Septic Tank Services

Fine. No problems, no waiting.

The team was great, got right to work, enthusiastically answered all my questions on future and daily maintenance. Very rapid response to my call despite "non-emergency" status.

Great service. Tell them to try to keep the truck on the driveway/road rather than on the grass when they leave.

I contacted Bobby Davis septic tank service a couple of weeks ago and asked they clean out my septic system when ever they are out my way...no hurry. Unfortunately I had to leave town for 10 days and had forgotten about the service I requested. Upon returning I found they left me a voice mail to ask if I had the tank pumped out. I chacked and found they had not done the job FOR GOOD REASON. I had forgotten I had my deck expanded since the last pump out and the cover was now partially covered by the deck. It was not possible to open it without cutting away some of the lattice. I called Bobby and told him I was sorry for having his crew come out without me here and the fact the job could not be done until I trimmed the bushes back, cut out some of the lattice to make the cover accessible. I found that my system was much worse than I thought and was about to overflow. Bobby said they would be back out in the morning to pump it out. They did pump it out and checked the system. They found my pump had died and was not moving the contents out. This is the 4th pump in 15 years ! The last time I had the pump put in by a different company it was put in wrong. Bobby suggested I put in a 1/2 hp pump as the one in there was too small for us. He made perfect sense in what he was saying. He is coming out later today to install it. The thing that struck me was that I had the system pumped out and a new pump ( not 1/2 hp ) put in 6 years ago and the pump was put in wrong. The cost 6 years ago was more than it cost me this time. I will be using Bobby Davis septic tank service from now on. I also will be having my system pumped out every 3 years as we should instead of letting it go so long.

He offered that while they could come out and try to find one, I could contact Wake Co Environmental Resources for free, and they should be able to tell me if I have a septic tank. He offered the phone number to call. (If you call Wake Co -- be persistent. The first person I talked to told me that if I get a water bill, I have city sewer. This is not necessarily true. I called back, and the next person I talked to took my information and is going to do a search, which takes 3-5 days.) I appreciate that he didn't set up a service call, and instead directed me to a free resource. It speaks well of his honesty and professionalism. If we do have one, I plan to use this company for the pumping.

Very good experience. Bobby & crew certainly know what they're doing. I will call them again if I have other issues with my septic system.

It went very well. We would definitely use him again.

They were very nice, punctual and fast.

They were polite. on time and everything went well.

We had to reschedule once because they were busy, but there was no emergency so no problem. They pumped the tank and cleaned the filter. They even showed me how to clean the filter to keep everything running well.

Talked to Bobby Davis on Wednesday to setup coming out on Friday. He stated would call Friday morning to let me know when they would be coming. At 11am still had not heard from them. Called and left message to call me ASAP with ETA? Noone called back so at 11:30 called another company. Then called and left second message to cancel service call. Got a call right back, but they had not even listened to the previous messages. Will not do business with them.

Our rating for this service is based on the fact that even though we had a difficult time getting our septic tank cleaned on a property we are buying, this company did what was necessary to make it right, which means a lot to us and we would definitely call them again.

/it was wonderful---they arrived when they said they would--in the morning and were finished by 3----they replaced the old lines and put in new ones and replaced the tank---they were quick, neat and very professional---

Excellent service! This is our first home with a septic system so I had a lot of questions. The technician was professional, and patiently answered all of my questions. We will definitely use Bobby Davis Septic service again for our future needs.

I called last week and asked if they could come today. No hesitation, just said they'd be here Monday morning. Got a call this morning letting me know the status and the approximate time they'd be here. They were. I have a pretty difficult driveway with trees, shrubs on both sides and some difficult turns and angles. With little problem they negotiated the drive in with no damage to anything. They got right to work. Both men were very personable and friendly. They were able to guess exactly how long it had been since the septic had been pumped (way too long). They explained the complications that might come up if I wait too long. I didn't have any yet so I was lucky. I didn't feel like they were chastising me, just offering good advice to continue to be problem free. They recommended a return visit, but in no way were they recommending a quick turn around. He just told me how long I should go based on my usage. They also suggested I use Rid-X periodically. It was an overall positive experience, reasonably priced, no hassle.

Great experience. Our representative explained everything and did a tremendous job. Will definitely use them in the future.

When I tried to use my washing machine, sewage from my septic tank would back up into my bathtub and toilet and flood my floor (!). The plumber I hired thought it was because the septic tank was clogged with roots. So I called Bobby Davis Septic Tank to pump out the septic tank and clear away the roots. They responded within 24 hours to pump the tank. When that did not resolve the problem, they returned as soon as possible to deal with the roots. Bobby Davis himself actually called 811 for me to get emergency service to identify the gas lines that the technicians would need to avoid (usually takes 48 hours but was done overnight), so that they could get the job done ASAP. It turned out that the problem was not caused by roots in the tank, but by a grease clog all the way at the other end of the house. The Bobby Davis technicians actually managed to finesse that clog out all the way from the septic tank end, so that I would not have to call the plumber! (Usually not their job!) Absolutely amazing! I have used this company once before to pump my septic tank. Everyone I have dealt with, from boss Bobby Davis to the staff of technicians, has been extremely friendly, competent, responsive and professional. I highly recommend this company to anyone with septic tank problems.

Called on Monday made appt for Tuesday morning. Was prompt and on time. Was given suggestions of how to maintain tank from now til next time service is needed.

The technician was very good. They came out a day after I called. There was a bit of a lag in communication as to when they would arrive, but the job went well once they were on site. They answered all our questions. And handled the clean up very well. I would use them again.

They came out promptly, completed the work efficiently and gave me some tips on maintenance which was very helpful. I will now be able to prolong the life of the septic field. I was really impressed. I thought the price was definitely good.

The septic improvement work was done in my front yard so this was NOT a "dig, cover and leave" job. Bobby exercised extreme caution and care to affect as little of the yard as necessary. He remained on the site throughout the all-day process, even though he has an extremely capable (and courteous) crew. Bobby even engaged the services of a truck that uses a conveyor to fill the trenches with stone. This avoided the need for numerous destructive trips across the lawn with a tractor to fill the trenches! Bobby PATIENTLY explained various options to me throughout the day. He was obviously well-aware of what the county inspectors would require with respect to the engineering aspects of the job. He also advised me as to what he would do with respect to the asthetic issues of the yard if it was his yard. In other words, he provided excellent and open-minded guidance. He treated the operation as if it was in his yard! Finally, he "combed" the dig area to make it ready for fall seeding. Bottom-line: Bobby is a master of the technical issues and CUSTOMER SERVICE!

We were desperately in need of septic service as our system had been acting up for several days and was not draining at all. Bad stuff was backing up in the downstairs bathroom. Based on the ratings I read on Angie's List, I picked out Bobby Davis Jr. Septic Tank Service and called them around 10am Tuesday morning. I was pleasantly surprised when they said they could be at my house that day by lunchtime or early afternoon. I went home to wait for them and was disappointed when they called at 2pm saying they were sorry but an emergency had come up and they would not be able to make it until Wednesday morning. However, they called me back a couple of hours later and explained that they really wanted to help us out and had rearranged things so they could still here by around 5 or 5:30pm on Tuesday. We really appreciated their flexibility and concern! Chris arrived in the big tank truck around 5:20pm as expected and went right to work. He was extremely efficient, professional and pleasant to talk with. Our septic system is over 30 years old, and we have some concerns about how well it is aging. Chris listened patiently to my many questions and provided very knowledgeable and authoritative answers. One revelation was that the last time we had the tank pumped in January 2011, the folks who came out ( not from Bobby Davis - I won't mention the name to protect the guilty) did not evacuate everything as they claimed - took the liquids, but apparently left the solids! Anyway Chris cleaned it all out very thoroughly this time. It's been a week now since he was here and no more clogs - we're keeping our fingers crossed, but so far so good. Bottom line, we will definitely be calling Bobby Davis in future for our regular septic maintenance, as well as for any unexpected issues that might (but hopefully won't) arise!

Contacted Bobby early Wednesday morning to schedule service for sometime Friday. I told him I needed routine service and there was no emergency. Received a call from Chris at 8 am Friday morning asking me if we could reschedule for Saturday since their truck was currently dealing with an emergency. I said that wasn't a problem. Chris called at 8 am Saturday morning and asked if he could arrive about 9 am. Ok with me. He was right on time, courteous, professional and did the job efficiently and neatly.

These guys are prompt, friendly, considerate, and professional. I would definitely use them again.

Bobby was able to come out the same day I called, called to say they were on the way, showed up right on time, and allowed me to go about my business while they pumped out our backed up septic tank. They gave us recommendations to keep our septic from backing up again. We were completely satisfied and highly recommend them.