First Aid Appliance Service, LLC

Appliance Repair, Appliance Repair - Small, Appliance Refinishing

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

If you are looking for dependable and professional appliance service and repair, look no further; Servicing most of WNC. First Aid Appliance Services’ goal has always been to build a long lasting relationship you can count on for years to come. The Owner of First Aid Appliance Service grew up in rural North Carolina where integrity and the belief that everyone is entitled to prompt, quality service has been ingrained into his DNA. In a world where no one seems to care anymore, WE DO! We offer prompt, quality service and repair you can count on! Fully insured and factory trained to give you 100% peace of mind.

Business highlights

Family Owned & Operated
Emergency Services Offered

Services we offer

Visit our website to see all services offered! We also have a Facebook and instagram!

Services we don't offer

At this time we cannot service sealed system units. If you’re unsure if your appliance is a sealed system please call us!

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 25 reviews

Joseph B.
09/2023
5.0
appliance repair
  + -1 more
Cody diagnosed our Samsung washing machine quickly and had the part ordered even faster, can't recommend First Aid enough!
Description of Work: Washing machine was not draining and full of water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa B.
08/2023
5.0
appliance repair
  + -1 more
Cody was very quick to come out and look at our refrigerator and very friendly and professional. Extremely easy to pay safely digitally since I wasn’t able to be there myself. Highly recommend him!
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Aid Appliance Service, LLC
Thank you for the review!!

George W.
08/2023
5.0
appliance refinishing
  + -1 more
He was courteous prompt knowledgeable in very
Description of Work: he work on water and ice supply

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sarah S.
08/2023
5.0
appliance repair
  + -1 more
The repair went smoothly. The young man was honest and I wish I could give him more than 5 stars. I’m definitely going to use him again for all my appliances
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Aid Appliance Service, LLC
Thank you for the awesome review!!

Kevin H.
08/2023
5.0
appliance repair
  + -1 more
Very well. Cody was great and communicated thoroughly. Very respectful of surroundings and I felt like he dealt with me honestly. Would definitely recommend.
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Aid Appliance Service, LLC
Thank you for the review!

John M.
07/2023
5.0
appliance repair
  + -1 more
Very punctual, friendly and efficient. Will definitely use him again.
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Aid Appliance Service, LLC
Thanks [Member Name Removed]!!! Glad to help anytime!

Jody F.
07/2023
5.0
appliance repair
  + -1 more
Excellent! Fast response. Amazing service and a job completed. 100% satisfied, and I will use this company if I need to in the future.
Description of Work: Appliance Repair - Large

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from First Aid Appliance Service, LLC
Thank you I’m glad I could help!!

Mandy B.
06/2023
5.0
appliance repair
  + -1 more
We had Cody from First Aid Appliance come out and service our Whirlpool fridge, freezer, Bosch ovens, Thermador range & downdraft exhaust AND our LG washer. Cody was professional, on time and even communicated with us as he was on his way from previous job to give us ETA. He was able to assess each appliance, fix & repair what he could on-site and quote us for what parts needed to be ordered and what estimated labor would be. He was very honest about what needed to be ordered, explained everything so it made sense to my husband and I. He is definitely knowledgeable about appliances and knows his brands from years of experience working with them which was great since it seemed every single one of our appliances needed repairs or need to be replaced! Would definitely recommend Cody and First Aid Appliance to anyone looking for a dependable and honest repair company!
Description of Work: Appliance Repair - Large

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Aid Appliance Service, LLC
Wow what a review!!! Thank you so much you guys were awesome I’ll be more than happy to help you anytime.

Al R.
06/2023
5.0
appliance repair
  + -1 more
Cody showed up exactly when he said he would. He was very professional. He was able to repair the dishwasher in a few minutes. I appreciated his honesty and the good service.
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Aid Appliance Service, LLC
Thank you for the great review I appreciate your business hope to help you for many years to come.

Kerry L.
06/2023
5.0
appliance repair
  + -1 more
Cody with First Aid was an excellent choice for repairs. He was friendly, professional and did a great job communicating every step of the way. I would highly recommend First Aid Appliance and will be using them in the future.
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Aid Appliance Service, LLC
Thank you for the awesome review I’ll be glad to help you out anytime!

Linda D.
06/2023
5.0
appliance repair
  + -1 more
Cody is a very knowledgeable person always on time. Very skilled in his line of work. Recommend him very highly.
Description of Work: Appliance Repair - Large

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Todd G.
05/2023
5.0
appliance repair
  + -1 more
After seeing the ratings and reviews for First Aid, I was quick to call them. Cody (I’m assuming owner/operator) answered the phone and was very friendly. Unfortunately he was also booked out for several days, and this was an emergency. Cody told me to call him back if I couldn’t find anyone to come out today, and he would try to squeeze me in somehow. About a hour later, Cody called and said he could fit me in from 5-6. He called about 15 minutes before 5:00, and told me he was about 15 minutes away (punctual guy). Cody quickly diagnosed the problem, and was upfront about the cost of repairs. He told us that we would be better off getting a new refrigerator verses paying him to fix ours, and gave us several brands to look for and some features to stay away from. Since the diagnosis only took a few minutes, Cody cut a third of his cost for the visit. I would definitely recommend First Aid Appliance Service, and plan on using them again… if needed!
Description of Work: lg fridge diagnostic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from First Aid Appliance Service, LLC
Thank you so much for the awesome review!

jane S.
05/2023
5.0
appliance repair
  + -1 more
I was very pleased. I would recommend very highly
Description of Work: clothes dryer Repair -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Response from First Aid Appliance Service, LLC
Thank you for the review glass I could help!

Greg S.
05/2023
5.0
appliance repair
  + -1 more
Perfectly! Prompt, on time, professional, and competent.
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Aid Appliance Service, LLC
Thank you for the review it was a pleasure meeting you glad I could help!

Libby W.
05/2023
5.0
appliance repair
  + -1 more
Very professional and respectful, excellent service with what I considered a very affordable rate. Having Cody in my home was like having one of my sons home doing the repair. His mother should be proud.
Description of Work: fridge not cooling or making ice
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Aid Appliance Service, LLC
That is my favorite review so far thank you so much for the kind words. So glad I was able to help you out.

Mark S.
04/2023
5.0
small appliance repair
  + -1 more
Excellent service. Prompt response, great communication and professional repair. I will use again.
Description of Work: washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from First Aid Appliance Service, LLC
Thank you I’ll be happy to help you anytime.

Tim Q.
04/2023
5.0
appliance repair
  + -1 more
Went great. Cody was professional and very polite. Got the job sone quickly and cleaned up after himself.
Description of Work: glass range top replaced
Rating CategoryRating out of 5
Yes, I recommend this pro

Reva M.
04/2023
5.0
appliance repair
  + -1 more
Excellent communication, very flexible with scheduling repairs around our crazy work/sleep schedules. Professional, thorough, and fast! Highly recommended and would definitely hire again in the future for any appliance repairs!
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Aid Appliance Service, LLC
Thank you so much for the review I’m glad I could help you!

Jason M.
03/2023
5.0
appliance repair
  + -1 more
Super professional. Came out on a Friday at 6 and had us back up in 20 minutes.
Description of Work: dishwasher repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Aid Appliance Service, LLC
Thank you for the review!

Josh A.
03/2023
5.0
appliance repair, small appliance repair
  + 0 more
They were professional, quick and also informative. They answer your question right away and explains that for you.
Description of Work: They came in my grand father's place and replace some part of his Viking range.
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Response from First Aid Appliance Service, LLC
Thank you very much for the review!

andrew H.
03/2023
5.0
appliance repair
  + -1 more
It went Extremely well he was clean and neat and respectful. Gave me a lot of tips and educating me about the products and how to clean them use them. Such pleasure.
Description of Work: Appliance Repair - Large wolf stove range, cove dish washer
Rating CategoryRating out of 5
Yes, I recommend this pro

Logan M.
03/2023
5.0
appliance repair
  + -1 more
Cody was timely and professional and knew immediately how to fix my busted stove. Prices were fair and reasonable and he was a pleasure to have help me
Description of Work: 2 burners on my electric stove shorted out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from First Aid Appliance Service, LLC
Thank you!!

Caleb B.
03/2023
5.0
appliance repair
  + -1 more
Thanks to First Aid Appliance Service my dishwasher runs better than ever.
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Aid Appliance Service, LLC
Thank you!

Brandon M.
03/2023
5.0
appliance repair
  + -1 more
Everything was completed as promised. Very professional and courteous! Answered all of my questions and went above and beyond! Would recommend and hire again!
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Aid Appliance Service, LLC
Thank you so much!

Alex P.
03/2023
5.0
appliance repair
  + -1 more
Cody was punctual, professional and explained the repairs and parts needed in an easy to understand manner. Give this man a call for any and all appliance repair he’s the best in this area in my opinion.
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

    Contact information

    Mobile business, Morganton, NC 28655

    Http://Firstaidapplianceservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small,
    Appliance Refinishing

    FAQ

    First Aid Appliance Service, LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    First Aid Appliance Service, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, First Aid Appliance Service, LLC does not offer free project estimates.
    No, First Aid Appliance Service, LLC does not offer eco-friendly accreditations.
    No, First Aid Appliance Service, LLC does not offer a senior discount.
    Yes, First Aid Appliance Service, LLC offers emergency services.
    No, First Aid Appliance Service, LLC does not offer warranties.
    First Aid Appliance Service, LLC offers the following services: Visit our website to see all services offered! We also have a Facebook and instagram!
    At this time we cannot service sealed system units. If you’re unsure if your appliance is a sealed system please call us!

    Contact information

    Mobile business, Morganton, NC 28655

    Http://Firstaidapplianceservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed