A Step Above Handyman Services LLC

Roofing, Handyman Services, Gutter Cleaning,

About us

We are a small family business that specializes in all phases of construction and remodeling. Looking for reliable home services? Look no further! A Step Above Handyman Services LLC is a small family business specializing in construction and remodeling. With expertise in all phases of the process, we're here to make your home projects a breeze. Contact us today!

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Our Recent Projects

Reviews

4.5218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
5%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 1-25 of 218 reviews

Lisa T.
11/2024
5.0
handyman service, decks, doors, foundation repair
  + 2 more
A Step Above definitely went above and beyond to help us remodel our deck and reframe our doorway after the hurricane. They helped us work through a problem with the corner of our kitchen that was discovered during the remodel. The deck looks fantastic and we're happy to have a working door again. They were friendly, listened to our concerns, offered alternatives (especially in the cost area), did what they said they were going to do, efficient in their work, and tidy. We would not hesitate to contact them again for any future work. Thank you A Step Above.
Description of Work: Installed a new entry door tore down existing deck, built a brand new double deck lifted her house on one corner and put in a new band seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much for choosing us and be more than happy to always help you out again it was great meeting you and your family. Good luck with the new grandbaby on the way.

Elaine C.
10/2024
5.0
handyman service, roofing
  + 0 more
A Step Above and workmen were great start to finish! They showed up when promised and completed the job in a timely manner….to great my great satisfaction. Also, I feel their cost was reasonable and fair.
Description of Work: roof repair and siding repair and clean up after hurricane new gutter installed
Rating CategoryRating out of 5
Yes, I recommend this pro

Colleen C.
10/2024
5.0
roofing
  + -1 more
They did great work! They were able to come out the day after we contacted them and completed the project that day. They were professional and efficient. They gave honest feedback about other concerns we have about the house. We will definitely use their services again for future needs.
Description of Work: Roof and chimney repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much. It was a great pleasure meeting you.

Wendy M.
10/2024
5.0
handyman service, flooring contractor
  + 0 more
He got to the onsite quick and repaired the flooring that was coming up
Description of Work: Fixed her LVP flooring
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret P.
10/2024
5.0
handyman service, plumbing, remodeling, home remodeling
  + 2 more
I am very pleased with the work Matthew and his crew did at my home. Over the course of just a few days, they installed a new toilet and fixed the subfloor in my bathroom, tore down a large deck and above ground swimming pool, and replaced all the facia board and reinstalled the gutters around my house. Matthew and his crew were very professional and took pride in their work. When they finished, they cleaned up and left things as they found them. I thank them for their services and will not hesitate to call them with future projects.
Description of Work: Tore down our deck, pool, cleanup, gutter cleaning facia repair, fixed bathroom toilet, fixed subfloor, tore down humongous deck, tore down and removed pool. fixed facia boards reinstalled gutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you very much. It was a pleasure working for you.

Albert M.
09/2024
5.0
handyman service, remodeling
  + 0 more
Job went well. Only delay in. Getting job done was waiting for materials to be delivered from Lowe's. Communication was good also. They did a great job in cleaning up after themselves and house looks same as it did prior to job being started.
Description of Work: Took down living room ceiling and ceiling fan installed new drop ceiling, ceiling and ceiling fan
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much for having us come out there and take care of your problem if you ever need us for anything please don’t hesitate to call

Misty N.
09/2024
5.0
handyman service, remodeling, flooring contractor, insulation
  + 2 more
A Step Above Handyman Services went Above and beyond to make sure we were 100% satisfied with all the work done. They ran into a lot of extra work as well and Matt was always sure to explain anything and everything needed to complete the job and have the best outcome. Communication was great we always knew when to expect them here and knew when they would be back the next day. His crew worked very hard countless hours and they worked professionally (which don't normally happen with construction guys) We are absolutely in love with our new floors and the new look throughout our home. Would definitely recommend for any home improvement needs one may have. We do plan on using them in the future for some deck rebuilding and anything else that may arise.
Description of Work: Tore out her old carpets installed a self-leveling cement needed install 1200 ft.² of LVP flooring, new baseboards, bathroom door paneling on five walls in her home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from A Step Above Handyman Services LLC
Thank you so much for having us come out there your place looks amazing and it was a great pleasure. Meeting you your family, and the family pig

Elaine G.
08/2024
5.0
handyman service
  + -1 more
They hung 3 massive mirrors. Did a great job. Were capable, prompt, hard-working, and very nice. Highly recommend!
Description of Work: Handyman Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Pamela F.
08/2024
5.0
roofing
  + -1 more
So nice to have someone who will return your calls and texts quickly! They have fixed electrical, siding and roofing issues for me all with great results. Will definitely use them again.
Description of Work: Roof repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Brenda V.
08/2024
5.0
handyman service
  + -1 more
GREAT went above and beyond. Came right away and did a stellar job! Highly recommend
Description of Work: Caulking around tub, shower, and fixing a lock
Rating CategoryRating out of 5
Yes, I recommend this pro

JoHannah M.
08/2024
5.0
roofing, drywall
  + 0 more
I felt that the scope of work was explained to me in a way that I felt educated about how the repairs would safeguard my mother's home. There was a roof leak that required immediate attention as well as drywall replacement for the wet ceiling. They were very fast to communicate by phone. I appreciate their transparency about long term effects and timelines. I would absolutely hire A Step Above for other projects at my mom's house.
Description of Work: Fixed her Metal Roofing that was installed in properly due to other contractor replace screws in Metal Roofing that was needed and also pipe boots
Rating CategoryRating out of 5
Yes, I recommend this pro

Sierra W.
08/2024
5.0
roofing
  + -1 more
Had a step above out to fix a repair that a previous repairman could not fix. Very knowledgeable and would hire again
Description of Work: Repairs to a leaky roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from A Step Above Handyman Services LLC
Thank you so much

Pamela F.
08/2024
5.0
electrician, handyman service
  + 0 more
I’m so happy I’ve found a reliable handyman. Mr. Howard is very professional and well organized and responded quickly to address my issues. I would highly recommend and will definitely be using him in the future.
Description of Work: Repaired facia metal and vented, soffit, and installed in troubleshoot GFI in her kitchen
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Gary J.
07/2024
5.0
handyman service, remodeling
  + 0 more
A Step Above was true to its name—quality and timely work , good communication, and reasonable prices.
Description of Work: replace rotten boards on home painting decking
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you for so much for choosing us. It was a great pleasure meeting you.

kristel W.
06/2024
5.0
handyman service, remodeling, roofing, decks
  + 2 more
Beautiful work. Friendly and professional workers. I will hire them again for all my construction needs. Reasonable prices
Description of Work: tore down okd dech and rebuilt a new one with screen in porch
Rating CategoryRating out of 5
Yes, I recommend this pro

Candice L.
06/2024
5.0
handyman service
  + -1 more
I would highly recommend Matthew. His team did a wonderful job mounting our tv and walked us through the process. They were quick and professional.
Description of Work: Mounting of TVs
Rating CategoryRating out of 5
Yes, I recommend this pro

Debbie B.
06/2024
5.0
handyman service, roofing, decks, gutter cleaning, chimney repair, deck cleaning, pressure washing, house painters, interior painters, doors
  + 8 more
It went well because Mr Howard was well organized, kept us informed and stayed in close contact with his crew. We liked that he made detailed contracts with there being three payments. His crew was punctual, courteous and respectful of our home. They cleaned the job site daily. They kept us up to date on their status and answered our questions readily. I have already recommended this business to a friend.
Description of Work: rebuilt, exterior chimney, install two screen doors, pressure wash and gutter, cleaned her home, fixed decking boards, roof repair interior painting painted the exterior home siding repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

jennifer M.
06/2024
5.0
handyman service
  + -1 more
Very professional and respectful. Reasonably priced for the work that was done. I would definitely recommend.
Description of Work: Walls that needed painted and Flooring that needed to be put in.
Rating CategoryRating out of 5
Yes, I recommend this pro

Debbie B.
06/2024
5.0
handyman service, roofing, interior painters, decks, gutter cleaning, chimney repair, deck cleaning, pressure washing, house painters, doors
  + 8 more
Mr. Howard responded quickly to my request regarding sudden water stains above fireplaces on two floors. They came out and did a temporary roof repair between storms until storms cleared enough for permanant repair. He even called me at 9 pm on a Friday night during a particularly bad rain storm to cofirm the temp work was effective. It was very effective. Roof damage was repaired, damage to a wood chimney extending up three floors was repaired. We ended up with a full exterior refresh and our house looks great. Work crews showed up when expected. Site was left clean daily. Crew was efficient, polite, respectful of our home and friendly. They asked on a daily basis if we were happy with the work done and quickly responded to our questions and concerns. We would hire them again.
Description of Work: fixed the wood siding around her home pressure washed and cleaned out gutters painted the entire home replaced two screen doors rebuilt, her fireplace the exterior of home fixed her deck stained her deck, walkway, and staircases fixed and painted interior walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

rose P.
06/2024
5.0
electrician, handyman service
  + 0 more
It went very well. Very professional and knowledgeable. Will contact them for any other services needed.
Description of Work: Electrical work and installing window unit unit air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Amit C.
06/2024
5.0
remodeling, roofing
  + 0 more
It went very well. A Step Above Handyman Services responded quickly, provided a quote and started the work within a few days an completed the work in 2 days. Overall, the quality of work looks very good. Highly recommended
Description of Work: Tore off existing roof replaced all plywood, new metal roof, enclosed part of his garage

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lynn H.
06/2024
5.0
home remodeling, drywall
  + 0 more
Very pleased. This was a Tough job since previous owners of the home did a poor job. They recognized the issues and addressed them professionally.
Description of Work: changed out main entry door to home took out of the bidet toilet and reposition regular toilet replaced hardwood flooring
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

shirley B.
05/2024
5.0
home remodeling, plumbing, remodeling
  + 1 more
Love my new bathroom would highly recommend this company for any of your remodeling you need done Very professional work was done in a timely matter. We'll use this company again.For anything else I need done
Description of Work: Bathroom remodel
Rating CategoryRating out of 5
Yes, I recommend this pro

cathy T.
05/2024
5.0
roofing
  + -1 more
Mathew and Edward have taken great care of my grandmother's roof. Highly professional and knowledgeable men that understood the sentimental attachments that my family has toward her house. They cleaned up after themselves and gave great advice on what needed to be done. Mathew keep me up to date through the whole process and answered all my concerns and questions. GREAT COMPANY. I will have them continue to do more work on my grandmother's house.
Description of Work: roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much once again and it was a pleasure to meet you

lisa E.
05/2024
5.0
handyman service, remodeling, roofing, gutter repair
  + 2 more
Very well, workers and owner of company were very polite, came to work when told they were coming. They kept us informed on everything that was being done and when the job would be completed. When job was completed, site was cleaned up and taken off, no trash left behind. Very pleased with this company.
Description of Work: New metal roof, new facial boards, all around metal flashing new gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Handyman Services,
Gutter Cleaning,
General Remodeling,
Gutters,
Kitchen and Bath Remodeling,
Decks and Porches,
Chimney Repair,
Plumbing,
Interior Painting,
Siding,
Doors

FAQ

A Step Above Handyman Services LLC is currently rated 4.5 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

A Step Above Handyman Services LLC accepts the following forms of payment: Check
Yes, A Step Above Handyman Services LLC offers free project estimates.
No, A Step Above Handyman Services LLC does not offer eco-friendly accreditations.
No, A Step Above Handyman Services LLC does not offer a senior discount.
Yes, A Step Above Handyman Services LLC offers emergency services.
Yes, A Step Above Handyman Services LLC offers warranties.

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM