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The Grout Doctor

Ceramic Tile, Floor Cleaning and Waxing

About us

This Grout Doctor franchise is family owned and operated, and fully insured. Residential and commercial work. $20 off any service for current Angies List members. 10% off any job exceeding $1000.

Business highlights

13 years of trusted experience

Services we offer

We are an industry leader in tile and stone revitalization. Services offered include; cleaning, sealing, color staining, regrouting, tile and grout repair, and recaulking.

Services we don't offer

We specialize in servicing existing tile and grout and do not do any new installations.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
10%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.7
punctuality
4.8
Showing 1-10 of 10 reviews

Todd D.
02/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Repaired loose grout in shower enclosure, cleaned and sealed grout in the whole master bath area. We also had them clean and re-seal the tiled back splash area in the kitchen as well as clean and re-seal the granite countertop. Good experience overall. We were well pleased with their professionalism, quality and prompt service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James A.
01/2015
3.0
ceramic tile
  + -1 more
unknown
Description of Work: Cleaned shower tile. | |They did not get the tile completely clean. Also had to return to replace grout which was wrong color.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$125

Linda M.
07/2014
5.0
ceramic tile, floor cleaning
  + 0 more
unknown
Description of Work: I need tile and grout cleaned in my master bathroom shower floor. House is 17 years old and this had not been done before and the shower was looking pitiful and dingy. Really good job. I'm happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Rita M.
06/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: repaired the master bathroom shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Mike A.
06/2014
5.0
ceramic tile
  + -1 more
They did an excellent job. They were on time, explained everything they had to do & made recommendations going forward as to drawing off the tiles after every shower.
Description of Work: Replaced wall boards, regrouted bathroom shower tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$725

Betty D.
05/2014
5.0
ceramic tile
  + -1 more
Mike was quick with estimate. He did wonders for tired old grout and made areas of concern look 100% better. He was very professional, knowledgeable and gave us a very reasonable price on the work he did.I give him a 5 star rating and would recommend Mike Reed, The Grout Doctor, Concord, N.C. to all. My husband and I are very pleased with the work done.
Description of Work: corrected grout imperfections, laid ( small ) tile design center of kitchen, partial regrouting and stained old grout so as to have uniform color throught out tiled area(kitchen,utlilty,kitchen dining area, hallway and formal dining area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,270

Carol M.
04/2014
4.0
ceramic tile
  + -1 more
unknown
Description of Work: I called The Grout Doctor because I had tile in my kitchen that had become loose and grout in other areas that had cracked. We had already purchased the grout and they said that they would use our grout if we wanted them to but that they liked to use another product that adheres to the grout that is already there. It worked in all of the areas except one. To their defense I didn't call them back because I believe that the loose tile needs to be taken up to find out what the problem is. They might actually do that but it seemed to me that they were more about patching rather than repairing.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$150

Lesley H.
11/2013
5.0
ceramic tile
  + -1 more
Recaulked two showers and repaired/replaced broken tile and replaced several spots where grout was missing throughout the kitchen and great room of our home.
Description of Work: Recaulked two showers and repaired/replaced broken tile and replaced several spots where grout was missing throughout the kitchen and great room of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Jim M.
06/2013
5.0
ceramic tile
  + -1 more
very efficient, friendly, and professional. Their work looks great and the cost was reasonable.
Description of Work: removed old grout and replaced with new in two bathroom showers and on two bathroom floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$635

Robert H.
04/2013
5.0
ceramic tile
  + -1 more
Everything was good, no complaints!
Description of Work: He re-grouted my shower in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    601 Brawley School Rd Ste 200B, Mooresville, NC 28117

    www.groutdoctor.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 AM
    Tuesday:
    7:00 AM - 7:00 AM
    Wednesday:
    7:00 AM - 7:00 AM
    Thursday:
    7:00 AM - 7:00 AM
    Friday:
    7:00 AM - 7:00 AM
    Saturday:
    7:00 AM - 1:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Floor Cleaning and Waxing

    FAQ

    The Grout Doctor is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 AM

    Tuesday: 7:00 AM - 7:00 AM

    Wednesday: 7:00 AM - 7:00 AM

    Thursday: 7:00 AM - 7:00 AM

    Friday: 7:00 AM - 7:00 AM

    Saturday: 7:00 AM - 1:00 PM

    The Grout Doctor accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, The Grout Doctor offers free project estimates.
    Yes, The Grout Doctor offers eco-friendly accreditations.
    No, The Grout Doctor does not offer a senior discount.
    No, The Grout Doctor does not offer emergency services.
    No, The Grout Doctor does not offer warranties.
    The Grout Doctor offers the following services: We are an industry leader in tile and stone revitalization. Services offered include; cleaning, sealing, color staining, regrouting, tile and grout repair, and recaulking.
    We specialize in servicing existing tile and grout and do not do any new installations.

    Contact information

    601 Brawley School Rd Ste 200B, Mooresville, NC 28117

    www.groutdoctor.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 AM
    Tuesday:
    7:00 AM - 7:00 AM
    Wednesday:
    7:00 AM - 7:00 AM
    Thursday:
    7:00 AM - 7:00 AM
    Friday:
    7:00 AM - 7:00 AM
    Saturday:
    7:00 AM - 1:00 PM