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Putnam Mechanical LLC

4.8(
16
)

Heating and Air Conditioning

About us

Additional email- hr@putnammechanical.com. Additional address - PO Box 3606, Mooresville NC 28117.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Heating, ventilation, air conditioning, refrigeration & air filter service.

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.816 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
13%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.8
punctuality
4.9
Write a review
Showing 1-16 of 16 reviews
Dewey B.
06/2024
5.0
heating & air conditioning/hvac
  + -1 more
Putnam Mechanical were extremely prompt in addressing my issue, diagnosed it pretty quick and provided a fix. The guys were very friendly. I signed up for a preventative maintenance program with them.
Description of Work: Fixed leaky drain pipes
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diana B.
02/2024
5.0
heating & air conditioning/hvac
  + -1 more
Heating stopped working properly. Heat pump stuck - instead of blowing warm air, cold air blew from inside vents. Called Putnam early evening and a repair person came that evening. Did a temp fix. Next day, manager ordered replacement part. Part arrived next day and team came out to replace it early next day. Prompt care. They explained each step and made sure we were comfortable. Manager made sure we had his direct phone number if we needed help.
Description of Work: Fixed heat pump. Replaced part that failed. Zero cost. All covered by warranty.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna E.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: A new air conditioner unit
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Carol R.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Our tech was great!! Very dependable, polite and very informative of our issue.
Description of Work: Lenox AC repaired. We had a leak of the refrigerant. 3Lbs replaced.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Kurt Z.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Prompt and professional. Great work and people.
Description of Work: Yearly maintenance on Heating Also used earlier in the year to replace an AC unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
JOHN D.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Kathleen and Glenn C.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Linda A.
08/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: First visit did not fix the problem; in fact it made it worse because source of leak was not determined. Had other contractors in to look at problem the following week, then Putnam returned (another technician) and found the source.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Putnam Mechanical LLC
Hi [removed member name] Thank you for your review. I apologize that we could not fix the problem the first time, however we appreciate the opportunity to make it right in the end. Please feel free to call us with any other issues that may come arise. Putnam Mechanical, LLC loves Angie's List members and we look forward to working with you in the future.
Joann S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great and the house is cool again!!! This company has done work for us in the past, replacing a broken humidifier, replacing thermostats, and preventative maintenance as well as assisting in a kitchen renovation so we can cook on a gas stove. Highly recommend this company for their great customer service and well trained staff!!!
Description of Work: Replaced fan motor in air conditioner
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Putnam Mechanical LLC
Hey [member name removed], Thank you so much for the kind words. We are thrilled we were able to get your house cool again, as these North Carolina days can get very hot. Moving into the cooler season please let us know if you have any issues with your heating. Putnam Mechanical, LLC loves Angie's List members and we look forward to working with you in the future.
Patti B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Would recommend Putnam Mechanical for any HVAC needs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Putnam Mechanical LLC
Hi [Members Name], Thank you so much for the kind recommendation. We appreciate your business and look forward to working with you in the future.
THOMAS N.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
I have used them a few times over the years. They do great work. They are reasonably priced and show up on time.
Description of Work: One of my units stopped working so they fixed it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael Z.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Service went very well. Ricky was courteous and reviewed with me what he was going to do. He opened the covers on the indoor unit loacted in the attic, and checked the wiring for loose or burnt connections.He checked the current loads on motors. He inspected the evap coil and found it clean. He cleaned the outdoor unit colis which were very dirty and checked the compressor freon pressures.
Description of Work: Performed the spring season portion of an annual inspection service on my air conditioning and heating system. Installed a new condensate sensor switch.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$243
janet B.
07/2011
3.0
heating & air conditioning/hvac
  + -1 more
The unit is now working but it still does not heat or cool at set temp so the thermastat setting is just a guess!
Description of Work: The young man who came out diagnosed the problem as a major part needing to be replaced. Since the unit was just out of warranty I questioned that. I called LG Service Center and spoke to an engineer who asked that the technician call him. That did happen and instead of a $500. part it was a $50. part. Unless I had intervened, of course, I would have been given something that I didn't need. When the part came it was installed in a very short time but I was charged for two hours of labor. As it turned out the technician had charged me for his education--the time he spent talking to the engineer at the company. When I protested at the office I was told that he did spend time talking. They would not change the price. When I call for service I expect them to know what they are doing or at least make an effort to learn without charging me for their education! .
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$300
RUSSELL W.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
They arrived on time, told me everything they planned to do before doing it, and asked before doing anything that wasn't covered in the maintenance agreement. Very friendly, trustworthy, and helpful. I am very happy that I have signed up to have them do preventative maintenance, and I will not hesitate to call them should I ever need repairs not covered by the maintenance agreement.
Description of Work: I signed up for their twice-yearly preventative-maintenance service, and this was their first service call. While here, they discovered a small gas leak. They gave me the option of getting it repaired immediately or cutting off the gas and letting me get it repaired at a later date before we needed heat again. I chose to have it repaired immediately. They also let me know that my powered attic vent was shot (but they don't service those, roofing contractors are more likely to).
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$373
Keith S.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
It was just prompt and efficient service. I don't think they could improve on anything.
Description of Work: They came to service my heating.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
David S.
12/2009
5.0
heating & air conditioning/hvac
  + -1 more
I have been using them for about 3 years. They do a very thorough job when they come out. The technicians have always been very professional and courteous. They arrive on time when giving me a couple hour window. They let me know what they are going to do. They seem to be very thorough. They let me know if they have any concerns. They follow up with me. I would definitely recommend them. I have worked with other companies, and Putnam mechanical stands out. There are cheaper companies out there, but you get what you pay for. They spend an hour and a half and they crawl around in the crawl space.
Description of Work: I use Putnam Mechanical for my heating and air conditioning needs. They come out about once a year to look at the systems.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200

    Contact information

    131 Crosslake Park Drive 202, Mooresville, NC 28117

    www.putnammechanical.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning

    FAQ

    Putnam Mechanical LLC is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    Putnam Mechanical LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Putnam Mechanical LLC does not offer free project estimates.
    No, Putnam Mechanical LLC does not offer eco-friendly accreditations.
    No, Putnam Mechanical LLC does not offer a senior discount.
    Yes, Putnam Mechanical LLC offers emergency services.
    Yes, Putnam Mechanical LLC offers warranties.
    Putnam Mechanical LLC offers the following services: Heating, ventilation, air conditioning, refrigeration & air filter service.

    Contact information

    131 Crosslake Park Drive 202, Mooresville, NC 28117

    www.putnammechanical.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed