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Master Craft Home

Kitchen and Bath Remodeling, General Remodeling, Doors,

About us

One call truly does it all we can handle all of your home improvement and repair projects, from complete remodeling to small jobs and everything in between. Please visit our website for a more complete list of our specialties. We have a long track record of going the extra mile to make our customers happy and satisfied with our work (we Guarantee It)Our workers are profesional,curtious and treat you and your home with respect!

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Home renovation, remodeling, Smart Home installation, Solar hot water,General Carpentry, Deck repair/build, Full home renovations Additions Replacement windows Kitchen & bath Design Pools & spa Granite counter tops Custom Cabinets Cabinet Prefacing Out door Fireplaces Full service mason Full service tile work Full service electrical Full service H.V.A.C Full service plumbing Full service roofing Vinyl siding Full service carpentry Hardwood flooring C

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.223 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
4%
3
4%
2
13%
1
9%


Rating CategoryRating out of 5
quality
4.1
value
4.4
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 1-23 of 23 reviews

Karen G.
02/2015
5.0
home remodeling
  + -1 more
Scott and his father are team duo. They were both very professional, kind, and patient. The work was flawless and clean cut! Scott was referred to my husband through a mutual contact. He was clear and upfront from day 1 on the quote and timeline of project. When I say the work was flawless - you would have thought that everything just appeared at a snap of a finger. Scott was very thorough and ensured that we were comfortable with the Marantz app that controls the entire system. We also had a paint job that was scheduled after the install and Scott was kind enough to stop by and replug the main Marantz controller.
Description of Work: Surround Sound System: The project consisted of the installation of Boston Acoustic Speakers in the ceiling of the sunroom, kitchen, living room, master bedroom and a complete surround sound stereo system in our downstairs living room and outdoor speakers in our outdoor Porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Rick C.
06/2014
5.0
doors, replacement windows
  + 0 more
I spent $3000. The job was great. I would highly recommend them. They did very good.
Description of Work: I used Master Craft Home 6 months ago to install windows an doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

NANCY O.
11/2013
4.0
home remodeling
  + -1 more
I had them out for the estimate on a kitchen remodel. When they gave me the estimate, it was much higher than I thought it would be. I decided not to have the work done at the time.
Description of Work: I purchased the big deal for a kitchen remodel consultation.
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

Cris P.
09/2013
1.0
ceramic tile, decks, contractors, woodworking, doors, drywall, electrician, flooring contractor, handyman service, heating & air conditioning/hvac, lighting, house painters, interior painters, plumbing, remodeling, home remodeling
  + 14 more
RUN, DO NOT WALK FROM SCOTT SENDAK WITH MASTER CRAFT HOME!! If Angie's List had a FF RATING, SCOTT SENDAK and his crew ,or lack of crew, would have earned it. We contracted with SCOTT SENDAK in August 2012. We were absentee owners and trusted him to do the job professionally and in a timely manner. At nine months we finally had to admit we had made a horrible, costly mistake. He pulled no permits, violated building codes and had no dedicated crew. In fact, he had no crew at all except his father, who worked mostly half days, and a guy who rarely showed. When he did ...he didn't stay for long. This man did SCOTT SENDAK'S electrical and plumbing work, unlicensed in both. After we asked SCOTT SENDAK to leave the job, I had to have a licensed plumber and electrician come out to inspect work and in most cases redo the work that had been done by SCOTT SENDAK'S UNLICENSED plumber and electrician. I spent $18,000 replacing, upgrading dangerous issues that were left in the wake of shoddy workmanship....especially in the electrical dept.: BY THEIR OWN ADMISSION, THEY WILLINGLY JACK HAMMERED OVER 500 SQ. FEET OF TILE BECAUSE IT WAS DONE SO POORLY. No one would be on the job for days, hence, taking advantage of the absentee ownership. We were taken in by SCOTT SENDAK quiet friendly demeanor. I suggest you don't do the same.
Description of Work: We hired SCOTT SENDAK with MASTER CRAFT HOME to remodel a 1800 sq. foot older home. We anticipated a 3 to 4 mo. process. Nine months later we finally had to fire him. Please see nightmare below.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$32,000

Debora K.
09/2013
2.0
home remodeling
  + -1 more
At best I got a $50 plan. The plan measurements weren't correct. I pointed this out did make the corrections. None the less, the plan was lackluster and I went with another company.
Description of Work: I purchased an Angie's list offer - $500 bathroom remodel plan for $50.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$50

LINDA C C.
06/2013
5.0
plumbing
  + -1 more
He was very nice, however very expensive for a service charge.
Description of Work: He said he charges $300 just to come out for a service call

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0

$300

SHARON I.
06/2013
5.0
remodeling
  + -1 more
They were good, but we did not go with them. The guy was pretty good. He came out and drew the plans. He did exactly what we wanted. He was okay, but we did not go with them because we went to somebody else. I think they had good idea on the remodel, but considering the limitations of what we could do, he had very good ideas, but he was just a designer so the company ended up going with another one.
Description of Work: I got a quote from Master Craft Home for general remodeling service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
03/2013
2.0
home remodeling
  + -1 more
I used them through a big deal on Angie's List. I liked nothing particularly about them. The quote was really high. They didn't get back to me right away. I had to keep calling them to have them put the proposal together. They finally got back to me 3-4 weeks later. I just don't even know why I had to pay $50 for an estimate which I probably could have gotten free from somebody else.
Description of Work: Master Craft Home came out and looked at the bathroom and gave me an estimate.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$50

Joachim H.
09/2012
5.0
home remodeling
  + -1 more
It was good
Description of Work: The did the kitchen design for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

MARK J.
03/2012
5.0
home remodeling, custom cabinets, countertops, woodworking, replacement windows, lighting, doors, flooring contractor, hardwood floor, drywall
  + 8 more
The remodel went very well. We could not have been happier working with Scott and Wes from Master Craft Homes. They were very involved from beginning to end. During the initial design phase, we went back and forth with Scott and Wes several times over things we wanted to add or change. They were always very open to our ideas and many many questions we had for them. They were always very good at explaining the process of what would happen if we did one thing vs another. Once we finally had a solid plan in place the process went pretty fast after that. Scott was at our house almost every day working on one aspect or another of the remodel. Wes handled all the cabinet related details and Scott handled all of the carpentry work and would bring in other workers as needed for plumbing, counter tops, tile, drywall, floors and electrical. We felt very comfortable working with Master Craft Homes. Overall, we were very pleased and would not have changed anything about the remodel. The cabinets are beautiful that Master Craft Homes has built to fit your kitchen, all custom work. All very nice quality that is built to fit your kitchens dimensions. Wes and Scott did all of the cabinet installation and they did a great job of it. Wes will even come back once all the work is completed and make sure all the spacing between the doors and drawers is the same. A very nice attention to detail. Scott handled all the carpentry work and did a very nice job of it. He always made sure we were happy with the results. Once we were questioning the positioning of a can light in the ceiling and we had him and the electrician move it a couple times. He never minded and would make the change. He wanted to be sure we were happy. We liked working with Scott so much, that we asked him to do some other drywall repair in our house while he was there. We were really pleased with all the results. During the work, Scott was even involved in a traffic accident and was still at our house a day or two later with his arm in a sling working away. He was even in our crawlspace under the house working to remove some squeaks we had in our hardwood floors with one arm. He is very dedicated to customer service.
Description of Work: We asked Master Craft Homes (MCF) to provide a complete remodel of our kitchen. Which would involve doing a draft of what our new kitchen would like like. Which involved all new cabinets, new counter tops, new sink, new built in desk, new windows, all new lighting, replacing sliding glass doors with a single door and moving where our refrigerator was located to a new location in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39,000

Linda R.
01/2012
2.0
basement remodeling
  + -1 more
Met with Scott in late December. He promised to provide an estimate for the job, but never did. I called several times and he continued to promise to send the estimate. I waited until late January and could wait no longer. Scott finally told me "they were too busy" at this time.
Description of Work: Wanted an estimate for a 1/2 bath in my "basement" area. They showed up and looked at the job and took some measurements.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Deborah L.
01/2012
5.0
woodworking, handyman service, concrete repair, doors, electrician, hardwood floor, ceiling fans
  + 5 more
we started with the first visit in Oct of 2010. They came out and we talked about what was need to be replace and what we wanted to do. He told us what type of doors he could buy and what need to be replaced around them.He e mailed us with an estimate of work to be done and the cost of supplies. He let us know that the doors would have to be ordered and that a down payment was required by that company. When we decided to do the job, we informed him. He drew up the contract. A date was given for started . The company that came and did the wood floors were very good too. The whole process probably took 2-3 weeks. They also poured a cement slap under the deck that went to the basement door. It has really helped with the water build up there.
Description of Work: We had water damage in our sunroom and in the basement below the deck. They had to replace two doors, and the wood around the doors. We had carpet in the sunroom that we pulled up and the new wood floor was put down. Ceiling fans were put in the bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Nancy K.
12/2011
5.0
handyman service, home remodeling, window treatments
  + 1 more
Scott did a great job installing my blinds and then also helped me with a few other little odd jobs. He did it all efficiently and was a pleasure to work with. I highly recommend him.
Description of Work: Installed faux wood blinds on windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

DAVID & JUDY N.
07/2011
5.0
home remodeling
  + -1 more
They did everything we asked them to do. The plan seemed fine. We haven't done anything with the plan yet.
Description of Work: Created a design plan for our bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Gennifer R.
07/2011
5.0
home remodeling, decks
  + 0 more
Scott is very professional and has been responsive to my questions and requests regarding the design. I am happy with what he came up with.
Description of Work: I puchased an Angie's List "Big Deal" which was a bathroom remodel design for $50. Scott was very prompt in responding and worked with me through a couple of revisions until I was happy with the design. I will be moving forward with him on bidding on the project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

shirley B.
06/2011
5.0
contractors, woodworking, ceramic tile, countertops, drywall, electrician, marble & granite, plumbing, remodeling, home remodeling, lighting, interior painters
  + 10 more
From start to finish everything went very smooth..Scott and Bob started on the agreed upon day and the job was finished within the two week time frame that was agreed upon.
Description of Work: I had Master Craft Home remodel my master bath. I was so impressed with Scott and Bob's work on my kitchen remodel that when I decided to remodel my master bath they were the obvious choice for the job. They installed a new vanity, tile flooring, light fixtures, all new plumbing fixtures, and granite tops as well as new woodwork. They also fixed my lousy drywall and painted the room. The job went very smoothly and turned out excellent. Once again, I highly recommend Master Craft Home!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,830

Marisa G.
06/2011
1.0
home remodeling
  + -1 more
He did not come prepared. He did not have a portfolio, had no pictures of previous work, and when we spoke, he had no ideas to share and gave no direction. When he emailed me afterwards, he sent me a digital image of a bathroom design that was just all gray with the same dimensions as my current bathroom. It was not a plan.
Description of Work: They met me for a bathroom remodel consultation through a Big Deal coupon.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

Response from Master Craft Home
It is always our intention to give each and every client the best experience with our company that they can possibly have and I believe our overall rating on Angie’s List expresses this. Unfortunately in this situation and despite our every effort to please the member, we could not make this happen. I feel quite confidant in saying that we delivered exceptional customer service and fulfilled our obligation to this client. Special meeting times were set up on weekends to accommodate her schedule, many hours were spent trying to accommodate her design request ( customer wanted a lot more in the room than it was capable of holding) and several attempts were made to contact this client to no avail. In short, without moving walls within the home to accomplish what the client wanted, there was no way to make her design work. The member was given a full and complete refund for her 3-D color floor plan and we just wish we could have communicated with her and found a way to make her vision work. Our company is founded on quality, honesty and a sense of pride in a job well done. We are truly disappointed that we did not get the chance to show the member our exceptional level of craftsmanship.

STEPHANIE L.
06/2011
3.0
home remodeling
  + -1 more
I had purchased a piece that he didn't like and told me to sell it. He gave me a design for a low cost motel.
Description of Work: Bathroom design

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$50

Rick C.
05/2011
5.0
home remodeling, basement remodeling
  + 0 more
They were great. They gave us a quote. We haven't done it yet, but will look to him when we do.
Description of Work: He gave us an estimate for several things for our basement which included installing a bathroom.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eddy J.
03/2011
5.0
home remodeling, remodeling, lighting, custom cabinets, marble & granite, countertops, flooring contractor
  + 5 more
Master Craft Home came in as a second contractor after our original contractor began the process but never did any work except order the cabinets and granite counter tops. They removed 2 walls (one load bearing) and gutted the kitchen of everything but the ceiling, stove and refrigerator. The cabinets were installed and then the process of putting everything back into place began. They accepted the job under these circumstances and we were very pleased with their work. We have recommended they to 2 friends already who are needing some remodeling at their homes.
Description of Work: They removed 2 walls (one load bearing) between the kitchen, dining room and den. Completely gutted the kitchen of cabinets, counters, lighting and flooring. New cabinets, lighting, back splash and flooring was installed. They showed up on time, were professional and did quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,017

shirley B.
02/2011
5.0
remodeling, home remodeling, electrician, custom cabinets, countertops, marble & granite, woodworking, hardwood floor
  + 6 more
Master Craft Home helped me design and build the kitchen of my dreams. Scott and Bob's attention to detail and quality is very impressive. From moving walls to final adjustment on cabinet doors, no detail was left unnoticed. They were very helpful with suggestions to make the final outcome perfectly suited to my needs and tastes. I would highly recommend Master Craft Home for any remodeling project!
Description of Work: Kitchen design, moved walls, upfitted electrical, cabinet installation, granite countertops, installed brand new appliances, sheetrock hang and finish, finish trim carpentry, paint, tile backslplash, hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Deborah L.
11/2010
5.0
doors, contractors, concrete repair, hardwood floor, remodeling, basement remodeling, sunrooms
  + 5 more
We found Master Craft home on your web site and contacted Scott Sendek. He was able to come out that very afternoon. My husband took him around to the areas that were damage. He told him what we wanted to do. Scott was able to e mail us an estimate withing 24 hours detailing what he would do and the cost. The price was so good that we decided to get the carpet removed and put down wood floors. We received and estimate for that too. We sign the contract in October. Scott ordered the doors and was able to start working on the problems 11/07/2010. He finished a week later. There were some extra expenses because the damage proved to be more severe than first thought. Over all the company did a great job.
Description of Work: Rain had come under a door in our sunroom and damage the door, carpet, wood subfloor, the patio door below in the basement and the wood above the patio door. Scott and his Dad came in and were able to repair or replace all of the wood that was damage. The new doors work better than the older ones. The company that he hired to do the floors are at this time sanding and doing the finish to them(11/22/2010) They should be finish in 3 days. The floors are looking great. We are very pleased and will probably use him again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Judy & Bob Q.
07/2010
5.0
doors, remodeling
  + 0 more
Scott, Bob, and Scott's dad came to remove the old door and install the new. Everything went smoothly. Scott returned when contacted to do some adjustments. He worked with us to make the plexi-glass addition removable for easier cleaning.
Description of Work: Master Craft was brought to our attention by a co-owner Bob Burford who runs All Safe Chimney Sweeps. We contacted Scott to get a price on replacing a very old sliding glass door leading out to the pool deck. He explained options. One of our major concerns was a sturdy screen since we have two rambunctious retrievers. Scott suggested reinforcing the screen half way with plexi-glass. We wanted a security lock which he was able to obtain through his Andersen distributor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,985

    Contact information

    228 Sherwood Pines dr., Mooresville, NC 28115

    www.mastercrafthome.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    General Remodeling,
    Doors,
    Finished Carpentry and Woodworking,
    Lighting,
    Hardwood Flooring Sales and Installation,
    Electrical,
    Countertops and Backsplashes,
    Basement Remodeling,
    Marble and Granite,
    Plumbing,
    Handyman Services

    FAQ

    Master Craft Home is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Master Craft Home accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Master Craft Home offers free project estimates.
    Yes, Master Craft Home offers eco-friendly accreditations.
    No, Master Craft Home does not offer a senior discount.
    Yes, Master Craft Home offers emergency services.
    Yes, Master Craft Home offers warranties.
    Master Craft Home offers the following services: Home renovation, remodeling, Smart Home installation, Solar hot water,General Carpentry, Deck repair/build, Full home renovations Additions Replacement windows Kitchen & bath Design Pools & spa Granite counter tops Custom Cabinets Cabinet Prefacing Out door Fireplaces Full service mason Full service tile work Full service electrical Full service H.V.A.C Full service plumbing Full service roofing Vinyl siding Full service carpentry Hardwood flooring C

    Contact information

    228 Sherwood Pines dr., Mooresville, NC 28115

    www.mastercrafthome.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM