Bug Busters LLC

basement waterproofer

About us

We are a locally owned and operated company, and proudly veteran founded. Our core values are rooted in integrity and ethical practices. We are committed to dedicating the necessary time and expertise to each project, confident that quality workmanship will naturally lead to business growth. We prioritize building strong relationships and believe that delivering excellence on the first attempt ensures continued trust and future opportunities. Contact us today!

Business highlights

6 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.757 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.9
Showing 1-25 of 57 reviews

Lee G.
02/2021
2.5
Always shop around and compare prices for similar work. Stay in communications with workers to ensure all is completed as quoted.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

AUDRA H.
01/2021
5.0
Warden company handled our basement waterproofing. Professional and courteous from beginning to end. Efficient kind owners that explained process made the whole thing easy to understand . They work fast and did a fantastic job . Every member from the owners to the workers were amazing. I recommend this company to anyone . There reasonable and honest very dependable . Not to mention just all around nice guys . They do a great job and we are very very pleased with Warden .company for our basement waterproofing.! Chuck thank you and your team .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary S.
12/2020
5.0
Extremely professional. Performed the work on time. Extremely fair pricing. Performed the work just as they said they would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelli S.
10/2020
5.0
Wes and his crew are OUTSTANDING! Wes is truly a master of his craft with years of experience! The system he recommended has improved the overall air quality inside our living area as well as our crawlspace. We are so pleased with the whole experience we had with the team at Bugg Busters. If you have moisture in your crawlspace, give Wes a call!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan H.
09/2020
5.0
Great to work with, cleaned up and kept me informed regarding who would be on site and when.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kori T.
07/2020
5.0
Chuck Holliday & the guys from Bugg Busters were amazing. The customer service was second to none and the work was timely and of a high quality. We will definitely use Bugg Busters for future projects!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracy K.
12/2019
5.0
The people from Bugg Busters explained everything that they were going to do and how they were going to do it. We got two other estimates and Bugg Busters beat their quotes. It took three days for them to get our basement done. Everyday they worked they were professional and friendly. Plus they cleaned up every day when they were done so there was no mess for us. They also installed a sump pump and performed a termite inspection. Our basement has not leaked since and we are so glad we hired them. We would absolutely recommend this company and no other!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Johnny S.
06/2019
4.5
Did a great job. Just need to clean up and smooth edges as if where their own project.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lila T.
01/2019
5.0
Carl, the rep from Bugg Bustere, Inc arrived on time and explained to me what he was going to do to get rid of all the "fruit flies" It was like magic. They are all gone now and I can go into my kitchen and not be "attacked" by these pests. Thank you Bugg Busters. Carrie, in customer service was wonderful and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan B.
12/2018
3.0
I struggle with this review. The people were nice, but not responsive and customer service lacks greatly. When they actually started, they worked fast. What was 'sold to me' by the manager is not what was in the contract and done through - my fault for not thoroughly reading and questioning it. I own that. I first contacted them through this site. No one called me back from the inquiry. 2 weeks later, I called them directly. A manager was quickly sent out to give me an estimate for termite contract (recently purchased the house). He mentioned the humidity issues under my house, which I already knew about. I told him to get me an estimate. He measured and went back to the office to write up an estimate for all of it. I didn't hear from him for a few days, so I called and left a voicemail. No return call. Tried calling different days and was going straight to voicemail. Tried to email the email address on the business card, but it was returned as an invalid address. I called the main office and left a message. No callback. About 2 weeks later, someone called me back. I was told his phone had quit working. Very possible... it does happen. I got my estimate, agreed on it all. The same manager came out the next day to have me sign the contracts and pay in full. Then I heard nothing from anyone for over a week. I left a message at main number, no response. Called the manager, he insured me someone would contact me. Nothing for over a week. After 2 weeks of no updates, I called the same manager again. Several days later, a VP called to say he'd be at my house that following Monday morning (at this point it's over 3 weeks since I had paid in full.) Monday afternoon, I called to get an update and he had forgotten. They finally showed up on Tuesday. The crew was nice, but left my gate wide open (I have 2 dogs), left waste from job behind, one of the termite bait systems is about 3 inches above the ground. I was told they would remove all the old plastic from under the house. They did not. The new plastic vapor barrier was just laid on top of the old. No one followed up with me after the crew left to see if I was happy or if it was done to expectation.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
2.0


Sam M.
11/2018
5.0
These guys went above and beyond to get this project done. Very nice people

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jodi W.
11/2018
5.0
very quick, took care of very quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael C.
10/2018
3.5
Will the Technician was really helpful and we thank him fast but accurate and knew his job well thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

William H.
09/2018
5.0
Excellent Job, very timely and communicated thoroughly. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James B.
09/2018
5.0
I did not hire them yet, just wanted an estimate and analysis of the water damage in our basement due to a faulty water drainage system outside of the house. Wes was very friendly and knowledgeable. I appreciated his advice. I would hire them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

THOMAS M.
09/2018
5.0
DID A GREAT JOB,AND SHOWED UP ON TIME!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Geraldine A.
08/2018
5.0
We are out of town landlords and Bugg Busters responded quickly, gave great customer service and really worked with us despite the distance. Our wasp problem is gone and the work was done within a day. I highly recommend this company and plan to use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat L.
08/2018
5.0
Being proactive I got a free termite inspection. It was extremely thorough, had to move everything away from walls, spent a lot of time in crawlspace. Yeah no sign of termites!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann P.
07/2018
5.0
Very thorough and nice. Won't know for sure how well it worked yet but hopefully it does.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

michael d.
07/2018
5.0
Excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jordon T.
06/2018
5.0
Very prompt, job was taken care of. Went very well.
Rating CategoryRating out of 5

Cliff A.
06/2018
5.0
Very easy to work with. Wes was quick to respond to request for quote and work was performed within two days. They were professional and listened to special requests and gave feedback. Very satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
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Contact information

2863 NC-27, Lincolnton, NC 28092

http://www.buggbusters.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

basement waterproofer

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Bug Busters LLC accepts the following forms of payment: CreditCard
Yes, Bug Busters LLC offers free project estimates.
No, Bug Busters LLC does not offer eco-friendly accreditations.
No, Bug Busters LLC does not offer a senior discount.
Yes, Bug Busters LLC offers emergency services.
Yes, Bug Busters LLC offers warranties.

Contact information

2863 NC-27, Lincolnton, NC 28092

http://www.buggbusters.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day