Air Energy Experts

I made an appt. over the phone on a Monday and was given the next appt of Wednesday between 1:30 and 2:30. I received a phone call at 2:15 and was told that the technician was in a car accident and would not be able to make the appointment. I understood, things happen. I was then given the next appt.which was the following day at 3:00pm. The woman that I talked to on the phone said that the technician would be at home right at 3pm since I was inconvienced with the cancellation of my first appt. I waited until 4:30 and the technician had still not arrived. I called their office and they explained that he was running 45 minutes behind. I was frustrated that I did not receive a call and that they had wasted more of my time. I explained that I would not be home in another 45 minutes, as my son had a school function that we had to go to and that I was cancelling the appt. Do not guarantee an appt. time if you cannot keep it. So my refrigerator is still not working correctly and I have now had to call another repair company to set up yet another appt. to get it fixed.

Oustanding job and service. Called around 10:00am and had a repairman at the house by 4:30 the same day. Diagnosed problem within minutes of arrival and service call was reasonavle at around $70.00. Ordered parts which he could have installed within two days if my schedule alllowed. showed up on time for repair after calling first and was very knowlegeable and proficent at his job. Loads of free advice given on the repair and was very pleasant to talk with. Great experience and I will use again. These gentleman also do home heating and air and I would not hesitate to call them for that work also. AAA++++