Superior Plumbing and Drains

well, sewer cleaning company, basement waterproofer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We at Superior Plumbing and Drains, LLC focus on quality plumbing projects over quantity. We use our years of experience and expertise to complete your project with perfection. Customer service and honesty are the most important aspects of our business and your satisfaction is guaranteed. We have locations in Monroe, NC and Gastonia, NC, serving customers in Union County, the Charlotte area, Gaston & Cleveland counties as well as parts of upper York County, SC. At Superior Plumbing and Drains, LLC, we offer the following plumbing services: Plumbing Installation & Repair, 24/7 Emergency Services, Drain Services, Jetting Services, Tankless Water Heaters, Water Filtration Systems, Water Leaks, Water Heaters. Please call us today for an estimate at (704) 289-6858 if you live in the Monroe/Charlotte area or (704) 813-2888 if you live in the Gaston area. We look forward to working with you!

Business highlights

9 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7357 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 1-25 of 357 reviews

Randy L.
10/2024
5.0
Scott did a great Job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Charlie T.
07/2024
5.0
Excellent. Professional and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nina H.
07/2024
5.0
Very professional. Did an awesome job. Would highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marty E.
05/2024
5.0
Wow, I can’t say enough about this company. Personal, yes, no call center just personal customer service and friendly but most importantly, they recognized my issue & had someone out the same day!! Our Pro, Michael, was friendly & very informative!! Friendly and polite. You have to use this company for all your plumbing needs!! Stephanie & Teresa, you are the BEST!! 10 thumbs up!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia R.
03/2024
5.0
It was a great experience. Job done right in a timely manner. Technician, Zach was very polite, pleasant and knowledgeable. He explained the problem and every step of the repair. After the job was completed, Zach did a great clean up. Thanks Superior for the top notch service. Will use again if the need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis L.
03/2024
5.0
Quick with no issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul R.
02/2024
0.5
Highly unprofessional and ridiculous cost for repair services. They wanted to charge me $450 to change out a gasket on a leaky faucet.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Tim H.
01/2024
5.0
Their sales tech guy was an experienced plumber who knew exactly what needed to be done. The firm's quote price was slightly lower than the average, but their expertise and ability to communicate what needed to be done was superb. They came when they promised & worked all day to complete the main water line replacement. Their 24 hr help line was staffed by people who understood plumbing (not just an answering service). They were responsive to every call. Their sales tech was also the working supervisor, with a helper. The two worked all day to finish. They cleaned up, seeded and spread hay over the yard line cut. THERE WAS ABSOLUTELY NO PROBLEM WITH ANYTHING! My broken main water main line was a pretty stressful event. I've read several horror stories and I dreaded this. Superior Plumbing's reasonable pricing & competent team eliminated all these worries. I COULDNT BE HAPPIER WITH THE FIRM AND THEIR WORK!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,500

Theresa M.
12/2023
5.0
I expected to pay about $200 or so to fix my slow draining sink. The plumber arrived quickly, took a look at the sink and the draining issue, fixed the problem in less than 10 minutes. Professional, quality work, reasonably priced!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert R.
12/2023
5.0
Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deidra J.
12/2023
5.0
I've used this company several times and I'm always pleased with the service, knowledge and professionalism of the staff. Nick was the best!! He explained everything he would be doing to clear my drain and did an excellent job. Thank you Nick for a job well done Deidra Jennings

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

William G.
11/2023
5.0
Good customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lalla D.
10/2023
5.0
My experience with Superior Plumbing is the best I have ever had with a plumbing service. Scheduling was easy, the estimate was free, and the repair was quick and effective. Armin was very thorough in his inspection of our leaky faucets and shower head. He did extensive research on an obscure and discontinued brand of faucet to find the correct part. He let me know that one of the repairs was delicate and could result in a broken part, and shared the cost and extent of the alternate repair. In the end the part did not break, and I believe it was due to his knowledge of the situation and commitment to being gentle with the part. In addition to taking care of all three faucets on my request, he also took care of a broken pipe we had just discovered that morning. In summary, Armin was knowledgeable, professional, and accomodating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,450

john p.
09/2023
5.0
Replace kitchen faucet hose

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy R.
09/2023
5.0
Prompt service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig S.
09/2023
5.0
Very pleasant plumber and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$352

Takao M.
09/2023
5.0
Great service quality work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Shirley F.
09/2023
5.0
They were quick to answer our call. They were professional and efficient. We hired them they went and got the faucet that we need in order to get water back into our kitchen right away. They were also courteous and kind to us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tiffany H.
08/2023
5.0
Great customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

Robert C.
08/2023
4.5
Fixed the problems.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Edmond M.
07/2023
4.0
He was polite and attended to his work

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Mary C.
07/2023
5.0
Professional, and well priced!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara W.
07/2023
5.0
Very quick to respond and very thorough. Great customer service and very helpful plumbers. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joy W.
07/2023
5.0
Friendly, polite, and knowledgeable. Took the time to answer all of our questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$375

w D.
07/2023
5.0
Superior was excellent. This was a weekend problem and their technician was at my home within an hour. He was courteous and informative. He identified the problem and completed the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1506 Miller Street, Monroe, NC 28110

http://www.superiorplumbinganddrains.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
L.24001
Trade License Locale
NC
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
basement waterproofer,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Superior Plumbing and Drains accepts the following forms of payment: CreditCard
No, Superior Plumbing and Drains does not offer free project estimates.
No, Superior Plumbing and Drains does not offer eco-friendly accreditations.
No, Superior Plumbing and Drains does not offer a senior discount.
Yes, Superior Plumbing and Drains offers emergency services.
Yes, Superior Plumbing and Drains offers warranties.

Contact information

1506 Miller Street, Monroe, NC 28110

http://www.superiorplumbinganddrains.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day