Superior Plumbing and Drains

well, sewer cleaning company, basement waterproofer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We at Superior Plumbing and Drains, LLC focus on quality plumbing projects over quantity. We use our years of experience and expertise to complete your project with perfection. Customer service and honesty are the most important aspects of our business and your satisfaction is guaranteed. We have locations in Monroe, NC and Gastonia, NC, serving customers in Union County, the Charlotte area, Gaston & Cleveland counties as well as parts of upper York County, SC. At Superior Plumbing and Drains, LLC, we offer the following plumbing services: Plumbing Installation & Repair, 24/7 Emergency Services, Drain Services, Jetting Services, Tankless Water Heaters, Water Filtration Systems, Water Leaks, Water Heaters. Please call us today for an estimate at (704) 289-6858 if you live in the Monroe/Charlotte area or (704) 813-2888 if you live in the Gaston area. We look forward to working with you!

Business highlights

9 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7357 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 51-75 of 357 reviews

Walt E.
08/2021
5.0
We had a significant leak from our gas water heater in our garage requiring replacement. Superior Plumbing responded rapidly to our request for help. Shane was very helpful and replaced the water heater in just a few hours. Great service and we will use their services again if the need arises.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jeff T.
08/2021
5.0
Our experience with Superior Plumbing was very good. Robin's work was excellent. He was very knowledgable and friendly. I would definitely recommend. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna W.
07/2021
5.0
Phil's professionalism and thoroughness are great! He cleaned up after himself, thoroughly explained what he had done, and left me with a fully functioning faucet in my master bath. I would hire him again in a heartbeat!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$380

Jack A.
06/2021
5.0
I had a leaky pipe behind my drywall this company quoted me a reasonable price and sent me a pro and hour earlier than time forecasted. Robin came and fixed the leak and replaced my expansion tank in about 30 minutes to 45 minutes. He pressure-tested my water supply. Robin was personable and professional. I am very happy with the work and will gladly recommend Superior Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kara U.
05/2021
5.0
From the beginning call with making the appointment with scheduling all the way to the finished job the communication and service was top notch. The best we’ve experienced from any other company. Robin was honest friendly and hard working. Will use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom L.
05/2021
5.0
Superior Plumbing were a tremendous help! We needed to change our plumbing from a septic tank in the rear of the house, over to city sewer to the front of the house. They were very professional and did an amazing job. They brought in a backhoe to dig the trench in the front of the house to the sewer tap at the front of the yard. Then they had to put in new pipes under the crawl space of the house and reroute them to the new entrance. So much work during a heat wave! They were fantastic with communication and everything they said they would do were completed over an above expectations! We highly recommend Superior Pluming and Drains, LLC and will always use them for any work we need. Another major point in their favor was their price. We called in 4 plumbers with varying price quotes. They weren't the lowest but they were half the price of one! We were very confident after talking with them even more so after their work! You won't be disappointed with them and their cost of very reasonable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,800

Ken D.
05/2021
4.5
Honest and dependablele

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Patrick S.
04/2021
5.0
Filed through Angie's list, got awesome customer service right away. Brennen came out and was awesome to work with. He was onsite 30+ min earlier than quotes (AWESOME!). We quicky chatted about symptoms and he let me know expected cost every step of the way (cracked patch on my main water line). Fair and honest he got me back up and going. Simply awesome! Superior Plumbing lives up to its name and is my goto for plumbing needs from now on!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nic G.
02/2021
5.0
Ultra responsive, very communicative, prompt, courteous. Explained every step of project and completed on time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mark G.
01/2021
5.0
they done a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sam S.
11/2020
5.0
Overall, Superior offered the best options, although everyone is overpriced on water heater replacements as a result of the current conditions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Christine K.
11/2020
5.0
called and followed up all day with me and came over after 6:00pm on Saturday. very reasonable price and the customer was excellent. would deffinitlyrecommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$40,000

Jack W.
11/2020
5.0
Superior plumbing was on time Did good work and completed the job very reasonably

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thelma L.
11/2020
5.0
Don show up on time and finished the project in a timely manner. He was very professional and courteous. I would recommend the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$696

Cliff B.
10/2020
5.0
Good work.. quick turnaround

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Kinton C.
09/2020
5.0
great day

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Johnny F.
09/2020
5.0
Derrick was great! Very professional and courteous. He clearly explained the problem he found and quickly fixed it! I would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim M.
09/2020
5.0
My 18 year old gas hot water heater began leaking significantly. I called Superiombing and appointment made for following morning. Vinny & assistant Jerry promptly arrived & analyzed my situation. Vinny described the needed steps to remove & replace the new one. Estimate for the Rheem unit, necessary parts and labor was what I had expected. (actually ended up saving me some cash) . Within 4 hours Vinny and Jerry were finished. The area & unit looks spectacular. Final questions easily answered. I plan to recommend refer Vinny's work! Very comfortable asking him questions. Plan to use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,850

Hugh M.
08/2020
5.0
They did the work promptly, professionally, and at the price they quoted. They cleaned up after themselves. Polite and courteous throughout a large project. They also accommodated change orders during the job and negotiated a new price fairly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,500

Ernest B.
08/2020
2.0
WAY OVERPRICED! Charged $740 to connect a bathroom sink/faucet and a gas cooktop. Told my wife it was $197 A PIECE to replace two hoses under the sink. Gave a quote of over $600 to connect the new kitchen sink/faucet and reconnect the dishwasher. NOPE! Already got a quote $200 less. He also left something that stained our new granite countertop. Based on other reviews it looks like they will overprice it if you have a nice home or live in a nice neighborhood.

Rating CategoryRating out of 5
quality
3.5
value
1.5
responsiveness
4.0

$740

David H.
08/2020
5.0
They came out promptly and were able to repair my main water line within a few hours! Great job by Zach!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael G.
07/2020
5.0
10

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suresh K.
07/2020
5.0
They did good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul W.
07/2020
5.0
very helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rodney S.
06/2020
5.0
Vinny and Zach did a great job on replacing leaking water main line under the drive way. Vinny explain what he felt was the best way to handle it and walk me through the process. Great guys..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,100

Contact information

1506 Miller Street, Monroe, NC 28110

http://www.superiorplumbinganddrains.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
L.24001
Trade License Locale
NC
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
basement waterproofer,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Superior Plumbing and Drains accepts the following forms of payment: CreditCard
No, Superior Plumbing and Drains does not offer free project estimates.
No, Superior Plumbing and Drains does not offer eco-friendly accreditations.
No, Superior Plumbing and Drains does not offer a senior discount.
Yes, Superior Plumbing and Drains offers emergency services.
Yes, Superior Plumbing and Drains offers warranties.

Contact information

1506 Miller Street, Monroe, NC 28110

http://www.superiorplumbinganddrains.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day