Superior Plumbing and Drains

well, sewer cleaning company, basement waterproofer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We at Superior Plumbing and Drains, LLC focus on quality plumbing projects over quantity. We use our years of experience and expertise to complete your project with perfection. Customer service and honesty are the most important aspects of our business and your satisfaction is guaranteed. We have locations in Monroe, NC and Gastonia, NC, serving customers in Union County, the Charlotte area, Gaston & Cleveland counties as well as parts of upper York County, SC. At Superior Plumbing and Drains, LLC, we offer the following plumbing services: Plumbing Installation & Repair, 24/7 Emergency Services, Drain Services, Jetting Services, Tankless Water Heaters, Water Filtration Systems, Water Leaks, Water Heaters. Please call us today for an estimate at (704) 289-6858 if you live in the Monroe/Charlotte area or (704) 813-2888 if you live in the Gaston area. We look forward to working with you!

Business highlights

9 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7357 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 326-350 of 357 reviews

Ann J.
08/2017
4.5
Great.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$266

Daniel H.
07/2017
4.5
Tim was very informative. He answered all my questions before coming onsite. He wants a happy customer and suggested a less expensive alternative as well as what he would recommend doing. He saw others issues when he arrived and pointed them out along with an informal risk analysis. I never felt any sales pressure. He is a nice guy. I would use him again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Jason S.
07/2017
5.0
Very helpful, vary fair price, great working with them. Installed water heater with no issues and were very flexible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,100

sylvia s.
06/2017
5.0
Arrived on time. Courteous and took the time to explain the situation with my issue. Worked fast and the price was more than reasonable. I will call on them again if the need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$482

Mike S.
05/2017
5.0
Very Responsive and helped me with approach to resolving my problem which was essential.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

betty h.
05/2017
5.0
Arrived promptly at time agreed upon, performed work quickly and explained what he did and what might need to be done at a future date. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg M.
05/2017
3.5
Quick reply and response to out urgent need to replace out water heater. Installed the same day I made the inquiry. I was quoted a few hundred dollars less by another company, but went with Superior because of same day action. The plummer's were very informative and explained the upgrades that needed to be done to get job up to code.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$1,400

tim w.
04/2017
4.5
Good

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Richard R.
04/2017
0.5
On the phone the price was $175. After the job, the price went to $349. When I complained it went to $195 and when I got my credit card statement it was $205. 10 minutes of time....$15 in materials......all prices too high

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0

$205

Michael F.
04/2017
5.0
The guy who showed up was professional clean and explained things well. I plan on using them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alyce M.
04/2017
5.0
They fixed the problem quickly and were honest and trustworthy. I will definitely use them the next time any plumbing issues arise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Allen H.
03/2017
5.0
Nice friendly person, did a great job, no problems

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$125

Angela S.
03/2017
5.0
Tim was timely with getting back to me, and showed up on time. He also called when he was on his way to give me a heads up that he was coming. He worked quickly and completely the job well. The only reason I'm giving 4 stars for the quality of the work bc it will take a bit to see if the work he did holds up (affixing our sink to our granite countertops), but I have little doubt that it will be fine. He even gave me a discount on pipe cleaning since it didn't take him as long as he thought it would. Great customer service and very friendly! Would recommend him.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$515

Peter T.
03/2017
4.5
I knew I was going to hire Tim when he walked in my house to give me an estimate. He was courteous and very know knowledgeable. He and his son diagnosed the issues and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro
$1,400

Rene W.
02/2017
4.5
The Owner is very responsive, hard working and willing to help the customer

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,032

keith v.
01/2017
4.5
Did an outstanding job, would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1506 Miller Street, Monroe, NC 28110

http://www.superiorplumbinganddrains.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
L.24001
Trade License Locale
NC
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
basement waterproofer,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Superior Plumbing and Drains accepts the following forms of payment: CreditCard
No, Superior Plumbing and Drains does not offer free project estimates.
No, Superior Plumbing and Drains does not offer eco-friendly accreditations.
No, Superior Plumbing and Drains does not offer a senior discount.
Yes, Superior Plumbing and Drains offers emergency services.
Yes, Superior Plumbing and Drains offers warranties.

Contact information

1506 Miller Street, Monroe, NC 28110

http://www.superiorplumbinganddrains.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day