Superior Plumbing and Drains

well, sewer cleaning company, basement waterproofer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We at Superior Plumbing and Drains, LLC focus on quality plumbing projects over quantity. We use our years of experience and expertise to complete your project with perfection. Customer service and honesty are the most important aspects of our business and your satisfaction is guaranteed. We have locations in Monroe, NC and Gastonia, NC, serving customers in Union County, the Charlotte area, Gaston & Cleveland counties as well as parts of upper York County, SC. At Superior Plumbing and Drains, LLC, we offer the following plumbing services: Plumbing Installation & Repair, 24/7 Emergency Services, Drain Services, Jetting Services, Tankless Water Heaters, Water Filtration Systems, Water Leaks, Water Heaters. Please call us today for an estimate at (704) 289-6858 if you live in the Monroe/Charlotte area or (704) 813-2888 if you live in the Gaston area. We look forward to working with you!

Business highlights

9 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7357 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 251-275 of 357 reviews

Alice H.
06/2018
4.0
They were very courteous. It took 2 trips to stop a dripping faucet.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro
$295

Richard G.
06/2018
5.0
great service, came same day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry W.
06/2018
5.0
They were very professional and in two instances were able to repair rather than replace saving some cost

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$675

Michael W.
06/2018
5.0
We had a broken hot water line and had to shut off the whole house. Mike Buckley came late in the afternoon, on his way home. The leak was in a cramped, filthy (feral cats live there) crawl space. He suited up, crawled in to see what was needed, hauled in the necessary tools and fixed the problem. He noted the nasty environment but didn't hesitate to go in and get the job done. He even gave me the name of someone who could clean up the crawl space. We really appreciate Mike's professionalism - doing that nasty job after a full work day is more than many plumbers would do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$325

Chris E.
05/2018
5.0
My first appointment had to be rescheduled until the next day. But once they got here things went quickly and professionally. The sink drains better than the last snaking another plumber did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ashle B.
05/2018
4.5
He did not charge me for items on my list that I thought needed fixing but did correct the others quickly.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Warren G.
05/2018
4.5
Great service by Jeremy. We will use them again for all our future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lori M.
05/2018
5.0
Jonathan @ Superior Plumbing & Drains was good to work with. Great customer service! Job was completed timely - they came out and replaced our leaky kitchen faucet right away.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Deanna W.
04/2018
5.0
Excellent friendly service. Will definitely use for any future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert P.
04/2018
4.5
Free Estimates. Customer service was great.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$160

Beatrice B.
04/2018
4.5
service was good

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$286

Bart R.
04/2018
4.0
I hired this company to fix a main line water leak in my yard. They made a repair but it didn't fix the leak. Not sure how long they waited around after the repair to see if their work fixed my leak. The leak ended up being under my driveway (unreachable). I did have an issue with being charged a large amount for the repair that didn't fix the leak (they ended up giving me $100 of it back after I shared my concern). They offered to put the amount of first repair as a credit to a complete replacement of my main water line but even with that credit, their quote was 50% higher than the next highest quote I received. This is a good company but I would advise asking very clearly what their hourly rate is and ask that they verify that the problem is fixed before you pay them.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$250

Gary B.
04/2018
3.0
They were prompt and diagnosed the issue quickly. Once they had the water to my house disconnected they gave me an estimate to repair. At that point with no water to the house I really had no choice. The repair was 5 times as much as the last time it was repaired 7 years ago. Though Superior did put in a piece of plastic pipe to fix the issue that wasn't fixed 7 years ago but, that small piece of pipe and short additional repair time doesn't seem to warrant that much more in the bill.

Rating CategoryRating out of 5
quality
4.5
value
2.0
responsiveness
4.0

Yes, I recommend this pro
$565

Richard S.
04/2018
5.0
Mike Buckley came to my house today to give an estimate on a faucet issue in one of my bathrooms showers. Mike informed my wife of what needed to be done so the faucet and install a replacement cartridge and we hired Superior Plumbing on the spot. Mike represented his company wonderfully and the job he did installing the cartridge and now the water comes out hot without turning the knob all the way to the end. Very Trustworthy company when needed again I will call directly. Awesome Job Mike. Thanks, Rich & Merril Schenkel

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Bunny E.
04/2018
5.0
This company was prompt and courteous. I would recommend them to my friends

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$635

Wayne D.
03/2018
5.0
We had a plugged sewer drain. Called about 5pm. Man was on site in about 1 1/2 hour. Had to uncover the septic tank and open it to reach the drain. Used his machine for most of 2 hours. It was after 9pm when he left. Greatly appreciate his service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$836

Kate F.
03/2018
5.0
Very friendly and cared about their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jancy U.
03/2018
4.0
Did a terrific job for my business that day

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Keith N.
03/2018
5.0
Very professional and cleaned up after the job really well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dan R.
03/2018
5.0
Fast to respond to my service request. Arrive on time and completed the project in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Steve M.
03/2018
4.0
Friendly and Informative

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

JAMES D.
03/2018
5.0
Justin, the plumber provided quality work. He completed the job thoroughly and professionally. He was very knowledgeable and I would definitely request to have him for any future work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$299

Contact information

1506 Miller Street, Monroe, NC 28110

http://www.superiorplumbinganddrains.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
L.24001
Trade License Locale
NC
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
basement waterproofer,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Superior Plumbing and Drains accepts the following forms of payment: CreditCard
No, Superior Plumbing and Drains does not offer free project estimates.
No, Superior Plumbing and Drains does not offer eco-friendly accreditations.
No, Superior Plumbing and Drains does not offer a senior discount.
Yes, Superior Plumbing and Drains offers emergency services.
Yes, Superior Plumbing and Drains offers warranties.

Contact information

1506 Miller Street, Monroe, NC 28110

http://www.superiorplumbinganddrains.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day