Superior Plumbing and Drains

well, sewer cleaning company, basement waterproofer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We at Superior Plumbing and Drains, LLC focus on quality plumbing projects over quantity. We use our years of experience and expertise to complete your project with perfection. Customer service and honesty are the most important aspects of our business and your satisfaction is guaranteed. We have locations in Monroe, NC and Gastonia, NC, serving customers in Union County, the Charlotte area, Gaston & Cleveland counties as well as parts of upper York County, SC. At Superior Plumbing and Drains, LLC, we offer the following plumbing services: Plumbing Installation & Repair, 24/7 Emergency Services, Drain Services, Jetting Services, Tankless Water Heaters, Water Filtration Systems, Water Leaks, Water Heaters. Please call us today for an estimate at (704) 289-6858 if you live in the Monroe/Charlotte area or (704) 813-2888 if you live in the Gaston area. We look forward to working with you!

Business highlights

9 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7357 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 101-125 of 357 reviews

Tait S.
01/2020
5.0
Service rep. arrive early and got to work right away. The Company gave me a very reasonable quote for the work to be done and I accepted it on the spot. The technician was very cordial and explained the repair process. I would consider using Superior Plumbing and Drains again if the need arrises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$352

Albert N.
01/2020
4.0
Was quoted a price for two pieces of equipment that they said was needed one was $275 the other one was $125. I went online and saw that $125 piece selling for $12 I felt I got ripped off in the price of those two pieces but at least my problem is solved

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0

Yes, I recommend this pro

Susan O.
12/2019
4.0
They had to come out twice to get the problem fixed but it was fixed the second time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mark B.
12/2019
4.5
Figured out problem and fix appropriately. Fair pricing The Owner is involved to ensure the quality of work meets customer expectations.

Rating CategoryRating out of 5
quality
3.5
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Dow B.
12/2019
5.0
The standard charge seemed a bit high, considering the actual amount of effort that the work required.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$35,285

Timothy D.
12/2019
5.0
Prompt, professional service at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Danny S.
12/2019
2.0
This was a simple disconnect and reconnect plumbing so new countertops could be installed. It took less than 1 hour to disconnect the plumbing, and they charged $325.00. It took about 1.5 hours to reconnect and it cost a whopping $450.00 The company suppled NO parts or materials, except plumbers putty, so these exorbitant prices are for labor only. I do not know about anyone else reads this, but I am retired, and I never made 3 or 4 hundred dollars an hour during my 40-year career, although I have a PhD and worked 2 jobs for years. I felt they priced my job due to my house or neighborhood, and I was gouged horribly, I also felt I was recommended to replace the faucet and garbage disposal to make it easy on the workman; both were in absolutely perfect working order upon their disconnection. The bright spot is their receptionist is kind, professional and helpful.

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
4.0

$775

Fred R.
12/2019
4.0
Quick to complete the job!

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Regina M.
12/2019
4.0
They were professional and efficient. But they were a little expensive!

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

catherine P.
12/2019
4.5
The plumber was very nice and careful to make sure everything was perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Tom H.
11/2019
5.0
Monika did a great job and seemed to be very knowledgeable. We also appreciated the same-day service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter C.
11/2019
5.0
Billy and his sidekick did a great job. I could not be happier and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Calvin J.
11/2019
5.0
This company was professional and very accommodating to my needs. I definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan F.
10/2019
5.0
See google review.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aleshia P.
09/2019
4.0
Final project turned out great!

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$368

Horst K.
09/2019
4.5
They messed-up in the first place, but finished up (after notice) with my fullest approval with very good work

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$4,445

Colleen K.
09/2019
5.0
Superior has done several jobs for us. Replace toilets and recapped well/ pump housing after it was hit by a vehicle. All work was Very prompt and exceptionally well done. Cost was reasonable and as expected. No surprises. Have used them before and will again. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Louis M.
09/2019
5.0
Did a great job per Customer

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sindhu J.
08/2019
3.0
Good customer service, very knowledgeable. WAY overpriced. I had handheld bidets installed on 4 toilets (usually a DIY sort of thing). In the first house I paid $150 for 4 toilets. With Superior plumbing, I paid $415. So, it might be worth it for a complicated and important project.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0

Yes, I recommend this pro

adrian m.
08/2019
5.0
nice work

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Susan T.
08/2019
3.0
no comment provided

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
4.0

Yes, I recommend this pro

D D.
08/2019
4.5
Good employees. A couple of hiccups but they were very responsive and made sure everything was completed properly. Will absolutely use them again.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Walter S.
08/2019
5.0
friendly, efficient, customer focus, knowledgeable, timely

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$616

Patricia A.
08/2019
5.0
They were able to provide an estimate the day after I made the request to home advisor. Once I accepted the estimate the job was scheduled and completed the next day!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

1506 Miller Street, Monroe, NC 28110

http://www.superiorplumbinganddrains.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
L.24001
Trade License Locale
NC
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
basement waterproofer,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Superior Plumbing and Drains accepts the following forms of payment: CreditCard
No, Superior Plumbing and Drains does not offer free project estimates.
No, Superior Plumbing and Drains does not offer eco-friendly accreditations.
No, Superior Plumbing and Drains does not offer a senior discount.
Yes, Superior Plumbing and Drains offers emergency services.
Yes, Superior Plumbing and Drains offers warranties.

Contact information

1506 Miller Street, Monroe, NC 28110

http://www.superiorplumbinganddrains.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day