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Platinum Professional Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning

About us

Platinum Professional Carpet Cleaning It happens so fast. That moment after a glass of grape juice goes crashing to the ground, you’re envisioning a lifetime of purple-splotched carpets. But fear not, Platinum Professional Carpet Cleaning will bring your pristine rug back to life. 24-hour emergency carpet cleaning. The longer your stain goes unattended, the worse the effects can be. Call us at any time to get professional service on your carpets, rugs, or furniture. Think you have high standards? So do we. You will always get your money’s worth when you choose our company. Run by a 21-year Army veteran, our staff values honesty, loyalty, and integrity. All of our work is guaranteed: •Carpet Cleaning – Vacuuming, deodorizing, grooming •Upholstery Cleaning – Sofas, sectionals, chairs •Auto Upholstery Cleaning - Cars, trucks, vans

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, Rug, Upholstery, tile and grout cleaning.... www.platinumprofessionalcarpetcleaning.com

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.4
responsiveness
4.7
punctuality
4.7
Showing 1-7 of 7 reviews

Scott H.
09/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rusty G.
10/2016
2.0
carpet cleaners
  + -1 more
To facilitate the provider, I left a key under the front door mat. I texted him the evening before the job: "The key is under the doormat at the front door. Just lock it in when you're done. Put it on the stove in the kitchen. Thanks." I sent a text message the following afternoon at 1:50 pm to the owner asking if they had started on my house. He answered "We are in last two rooms" I replied "Great. Any trouble with those two or three big stains?" He said " Everything's coming up well except for the filtration soil. All in all it looks great." I replied "Thanks. Should I open up things for it to dry?" He said "Should be ok with ceiling fans". I said thanks. Later, he sent a pic of the den carpet and the invoice for over 300$, with the message"We are Done, Door locked and key on stove top." I paid the bill via card. Two days later, I attempt to enter my house from the garage door, as I normally do, and the garage door is locked. I have no key because I left it for them to get into the house, and was counting on using garage access, as I always do. They had locked the Garage door. The nearest key was one hour away with my wife. I contacted the provider via text, and they denied locking the door. I absolutely never lock that door, most certainly not when I know I will have to use that door to get back in the house. Again they denied having locked the door. 2 hours later when I have a key to get into the house, I come into a COLD house. They had left my A/C on 72 degrees, from the 79 degree setting I had left the vacant house's thermostat on. I brought that to their attention, and they replied " I did that so that your carpets would dry sir" after they had said above that the ceiling fans would be enough. All of that and the two biggest stained areas were a small bit better, but by no means clean. I was on my hands and knees scrubbing the areas with carpet cleaner. I received a call from him only after I threatened him with a negative Angies List review. I unfortunately did not have my phone with me, I was no my hands and knees scrubbing my freshly cleaned carpet. My fault in this process was paying my bill before I saw the results of the work. I will be contacting him for a partial refund of 100$. Thanks.
Description of Work: Platinum was contacted to clean the carpet in a 99% vacant house that I was getting ready to sell.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$325

Betsy H.
07/2015
5.0
carpet cleaners
  + -1 more
Couldn't have asked for better service! Mike made time in his Monday schedule to be sure the dressing room mess was addressed as quickly as possible. He and his assistant are personable, professional, and thorough. The carpet on the back stairs looks renewed to a far better level than any other service I have used. Will definitely be using them again for other areas of the house. I highly recommend this team.
Description of Work: Cleaned dressing room and closet on emergency basis call (our dog had been very sick all over our brand new carpet on Friday evening). Also cleaned our back stairs carpet which was looking tired and embedded with dog fur that wouldn't vacuum out completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Greyson B.
03/2015
5.0
carpet cleaners
  + -1 more
Fantastic! Mike Summers, owner, is a true professional. He's promo, courteous, and cleans with pride. My carpets were cleaned and all the stains were removed. I will never trust my carpets to anyone else.
Description of Work: Cleaned all carpet in home when we moved out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dr. Anne R.
07/2013
5.0
carpet cleaners
  + -1 more
Fabulous. Polite and friendly. Diligent in trying to remove stains from years of middle school feet. Highly recommend.
Description of Work: Cleaned offices , media center, lounge and band room at my school.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,038

Patti C.
10/2012
5.0
upholstery cleaning
  + -1 more
I was pleased with the quick call back and ability to work me in their schedule later that afternoon. My couch looks new and I'm so glad that I checked Angies List. Thanks again for your help.
Description of Work: I called on Platinum Professional Carpet Cleaning to help with a food stain on my new couch. It wasn't a large stain; however, it had a fabric code of "S" requiring a water cleaning solvent, something I recommend you calling on a professional to help with vs. trying to find and do it yourself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacey P.
10/2012
5.0
carpet cleaners
  + -1 more
Mike did a fantastic job. My friend used Platinum for the same work and hers look great, too. Mike truly cares about doing excellent quality work and it shows!
Description of Work: Mike cleaned the grout in my kitchen and sealed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information


    Service hours

    Sunday:
    8:00 AM - 11:30 PM
    Monday:
    8:00 AM - 11:30 PM
    Tuesday:
    8:00 AM - 11:30 PM
    Wednesday:
    8:00 AM - 11:30 PM
    Thursday:
    8:00 AM - 11:30 PM
    Friday:
    8:00 AM - 11:30 PM
    Saturday:
    8:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Oriental Rug Cleaning

    FAQ

    Platinum Professional Carpet Cleaning is currently rated 4.6 overall out of 5.

    Sunday: 8:00 AM - 11:30 PM

    Monday: 8:00 AM - 11:30 PM

    Tuesday: 8:00 AM - 11:30 PM

    Wednesday: 8:00 AM - 11:30 PM

    Thursday: 8:00 AM - 11:30 PM

    Friday: 8:00 AM - 11:30 PM

    Saturday: 8:00 AM - 11:30 PM

    Platinum Professional Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Platinum Professional Carpet Cleaning does not offer free project estimates.
    Yes, Platinum Professional Carpet Cleaning offers eco-friendly accreditations.
    No, Platinum Professional Carpet Cleaning does not offer a senior discount.
    Yes, Platinum Professional Carpet Cleaning offers emergency services.
    No, Platinum Professional Carpet Cleaning does not offer warranties.
    Platinum Professional Carpet Cleaning offers the following services: Carpet, Rug, Upholstery, tile and grout cleaning.... www.platinumprofessionalcarpetcleaning.com

    Contact information


    Service hours

    Sunday:
    8:00 AM - 11:30 PM
    Monday:
    8:00 AM - 11:30 PM
    Tuesday:
    8:00 AM - 11:30 PM
    Wednesday:
    8:00 AM - 11:30 PM
    Thursday:
    8:00 AM - 11:30 PM
    Friday:
    8:00 AM - 11:30 PM
    Saturday:
    8:00 AM - 11:30 PM