Pillar To Post® Professional Home Inspections

Brandon was on time and extremely professional. All in all it took him about 3.5 hours and he even went into the crawl space and the attic which I've heard some companies won't do. He provided a binder with a print out of his inspection on the spot including pictures so we could review it there. He also emailed an official copy. As a first time home buyer, I really felt like his report provided a detailed look at the house and didn't leave anything out. Big or small, I felt like he captured it and I was appreciative. I also did a Radon test and he emailed the results a few days later. This was a great experience and Brandon was great.

The inspector arrived ahead of schedule and performed a thorough inspection. I received the results of the inspection very quickly by email which was helpful since I was out of town at the time. We also received a hard copy in the mail nicely put together in a binder. The information was detailed but to the point and will help not just with settling on a price for the property but a helpful guide for improvements I'd like to make after purchasing this property.

Charlie was punctual and dud a great job. Very thorough and straight foward. Invited me to walk with hin during the inspection and explained things to me as he saw them. Charlie helped me steer clear of a home that was destined to be a total money pit and reassured me about the home we eventually bought. Great guy. Great inspector. Recommend!

I had a great experience with Pillar to Post. I called last week to set up the appointment. The person who took the call was very courteous and got an appointment booked for me quickly. Bob showed up on time today and gave me a great explanation of the services he was going to perform. He even said it would be OK if I tagged along as he performed the inspection. Upon completion of his examination (approx. 2.5 hours), he printed out a report on site, complete with pictures for me to review. He then led me around to the items he detected and explained very well, each item and the consequences of what he was seeing.

I contacted Pillar To Post to seek an inspection of our ten year old home. I was very pleased to have been able to schedule a date to have this done in a timely fashion. Brandon Carter arrived right on time and completed a very thorough inspection. He was professional and friendly. At the end of his visit, he prepared a booklet of issues that included pictures of what was found. He took the time to go over each and every one of them. I would not hesitate to recommend Brandon and Pillar to Post to family, friends and neighbors.

The company was set up by our realtor. The cost was a little higher than the going rate for home inspections, but we were told by our realtor that they were really good. The guy came out on time and spent about 4 1/2-5 hours going over the house. We felt with him going over everywhere we were getting our money's worth. He printed a booklet on sight and went over his findings. He said there was a little mold under the house in one area and suggested we do a DNA test on the mold to find out what it was. this was at an additional $150.00. With my husband's allergies, we decided to get them to test it. We were told later that it wasn't the bad mold. At the time, we were in a summer long drought. We closed on the house and then the rain came. Our house was so humid and my husband was getting sick. We called a company to come and put down a vapor barrier. When he did his inspection and the pictures he showed us, the mold was in 90% of the crawl space. I asked if it happened when we had all the rain and he said this was about 2 year old mold and a common mold for our area. PTP scared us into paying the extra $150 to have the mold tested. Other pictures he showed us were the gaps in the duct boots coming to the house connecting to the inside vents. There were large gaps to the crawlspace. One picture he took a picture from under the house into our den through the vent. There was white marks on the brick in the crawlspace which he called salt marks. This is where water had been seeping for some time through the bricks. He said in 2014, the previous owners had the same problem and called for him to inspect. they decided not to do the work, but sell the house instead, without disclosing the moisture problem. So this was a problem before this last rain after the drought. Another thing that wasn't brought to our attention or put in the PTP inspection report, was that there was no 220 outlet for the dryer. We found this out the day we moved in and had to get an electrician come run the line before we could put our dryer in. The previous owners had a gas dryer. The exhaust vent in the hall bathroom was vented to the attic, we were not told this. We are now having to pay 10,000.00 to have the crawl space moisture sealed and all cracks and vents properly sealed. Bathroom vent properly vented to the outside. We have lived in the house for less than 4 months and having to have all this work done to keep the house from being damaged and our health. We thought we were doing right by getting a professional home inspector to come in and inspect everything that we could address with the owners before we closed on the house. My husband and I are beside ourselves over this issue and the money we are going to have to pay out to correct a problem that has been a problem for quite some time. We are scheduled in for the work to be done the week of Dec. 21st, but we are having to deal with the bad allergy effect for another couple of weeks. The company doing the work told us we should have called them before we closed on the house and they would have inspected the crawl space free.

We are new to North Carolina and didn't know who to choose for our inspection. It was because of the recommendation on Angie's List, plus the coupon that we chose Pillar to Post, and I'm glad we did! We were able to get a quick and timely appointment for our inspection. Brandon Carter was the inspector. He was thorough, and professional. After the inspection, he sat down and discussed his findings and we had a written report in a 3-ring binder, plus an online report before the end of the business day. We highly recommend Pillar to Post. Thank you for the great service.

Bob was very punctual, efficient, and courteous. A through review of our homes inside and out was conducted. Bob pointed out items of interest and concern. When the inspection was completed, Bob went over the report and pointed out areas of concern that should be addressed. Overall, the Inspection went well and I would recommend Pillar to Post as a reliable and accurate Inspection Company.

Due to multiple delays from the builder, we had reschedule 6 times over three weeks. The office was more than flexible with the unpredictability and accommodated every request. Brandon was on site ahead of schedule and conducted a very thorough inspection. He explained his report in great detail and provided us with a binder that contained the report. We also received an email version of the report. Very professional, and highly recommended.

Mr. Still arrived on time (even early) and set up his computer and printer on the kitchen counter. He then proceeded with the inspection. This was my third time working with an inspector, and so I feel like I know a bit about how they work. (I've also read the ASHI newletters - definitely interesting reading if you are buying a house!) It seems as though every house, no matter how new or how old, has three-prong outlets that are not grounded or GFIs that do not work. This must be the bane of all home inspectors! Mr. Still identified this and warned me of these problems. To be honest, I could have figure this one out for myself as I have purchased an outlet tester, but it was nice to get this information in the report. Mr. Still investigated every system in the house. He noticed many problems and alerted me to each one. For example, he noticed a loud noise in one of the furnaces -- not something I would have caught. He also noticed many issues with the electrical systems, including lack of a cover on electrical components in another furnace. I also failed to notice this. One very nice aspect of working with Mr. Still was that he documented each issue in his report, in real time, as he completed each phase of the inspection. And he delivered a hard copy of the report on the spot, walking me through each aspect. I've read this is standard procedure for Pillar to Post franchisees, which I appreciated. He of course also sent me a link to the electronic version of the report, which I was then able to circulate to family and friends, who then opined in great detail. Apparently, foundation issues are a deal-breaker for most people :-) Mr. Still also told me that he would be happy to answer any questions I might have later. I actually did have some questions (related to a sump), and he answered them promptly. Mr. Still's fee was not the cheapest and not the most expensive, and given the amount of effort he expended, I feel I received good value for the money.

Bob Still was one of two inspectors that our agent provided to us. After reviewing his grades on Angie's List, I called them for some advise on which package to get. After being satisfied with their responses, we advised our agent to set up the appointment. I told Bob that I really was hoping that he would be very critical in his inspection because I didn't want to get stuck in a house with issues. Bob was very thorough and patient with my many questions as we went through the house. Thankfully the house didn't have to many things that need to be addressed and I believe the sellers will be fixing each issue. It was nice to use the Angie's List coupon for this service.

I am new to North Carolina. I relied upon the reviews from Angie's List to help me determine whom to call for a home inspection. I was "very pleased" with my choice. Robert Still was my inspector. I have purchased several homes during my lifetime and in doing so, many inspections have taken place. Robert Still with Pillar to Post, Harrisburg, NC was undoubtedly the Finest at his trade. I'm not always easy to please and Roberts impressed me beyond my expectations. I was able to use a $25.00 discount coupon from Angie's List which brought my final bill to $375.00. The report binder they leave is very helpful and will be of use in years to come. The office staff was very formative/polite and followed up in a timely manner. I will add, many of the home inspectors I left a message with .... Never returned my call.

Robert is timely, punctual, knew what he was doing and what to look for. He looked at the mechanicals and the structurals and did what he was supposed to do as an inspector. The cost was very reasonable too.

Please note that our service was provided by Dave Badger of Pillar to Post that operates west of I-77. From the moment we called to inquire about price and availability, Pillar to Post was professional and easy to work with. They coordinated a pest control company to inspect the property at the same time as the home inspection, which made it so that we had one less thing to worry about. Dave Badger was the one who came to the home. He was a top notch professional who did a very comprehensive evaluation of the home. I believe he said he was evaluating 1300-1600 items. He was thorough and the inspection took approximately 2.5 hours from start to finish for an 1800 square foot home. Dave made sure to walk us through the areas of the home that would be recommended for repair in the inspection report and recommended which areas to be most concerned about. We would definitely use Pillar to Post again in the future and will certainly recommend them to others in the home buying process. Our own decision to hire Pillar to Post was through Angie's List and they are certainly a reputable company that I would endorse.

Pillar to Post performed an inspection on the purchase of my first home, so I wasn't sure what to expect. I was impressed all around with the service. The presentation of the report was fantastic - I received a hard copy in a binder with other helpful information, as well as on a CD and in email form later that day. The inspector, Jim Matson, was extremely thorough in reviewing all the information, and took extra time to ensure I understood completely the items he had listed - even walking me through the home to point out specific areas to note. Also, because of his expertise and experience, we were able to identify a roof issue that was due to a weather event - his inspection report was provided to the seller's insurance as part of their claim. He did such a great job, we've recommended him to other home buyers and will continue to do so! Thanks Jim!

Lance was prompt, courteous, professional, and thorough. He patiently answered my questions, and did an excellent job. I had a complete report that night.

The inspection process went well. Julie was very responsive to follow up and scheduled the inspection for a week out. Very thorough and informative on the process and certification process. I sent inquiries to a couple of companies, and she responded in record time. Just a pleasure to do business with. I actually had another appointment scheduled with Inspector Paul, but that turned out to be a nightmare just scheduling time around his family, medical issues (couldn't climb a ladder), too much rain for him, timely responses (days would pass where he said he'd follow up with a date/time), horrible web site that didn't contain email or a contact us (which he said was because he would receive spam), etc., etc. The price he finally quoted was much higher than everyone else. He was one of the most unfriendly contractors I've ever worked with, whereas Pillars to Post was a breath of fresh air! The inspector, Lance, was on time, thorough as well, and caught several items that would have been costly for us. After he inspected the house, he reviewed his findings and then forwarded us the details including pictures within a day. Working with Pillar to Post was a good experience -- easy and straight forward.

He was very willing to come and inspect the house.

Pillar to Post Professional Home Inspection spent quite a bit of time here. They were very thorough and I had the full report by the time I was done. It was very good.

They did a good job. He gave me a folder on how to save money in different areas. He gave me a good deal. He was very professional.

See above. I would use them again, and may ask them to come and give me a "mini" inspection, since I wasn't able to be there for the inspection. They have already agreed to it, and have been most cordial.

As above. Don and Bob were great---especially Don who helped us get through 3 very stressful inspections. I also want to thank Julie there assistant who was great in keeping up on all of the inspections (home and termite for us). We kept her busy.

Very thorough; I learned a lot. Bob invited me to follow him around and he answered every question I asked him. He was prompt and worked straight through lunch. He's been doing this a long time and it really shows -- he knows houses, their systems and spotted and found things I'd not have seen or known to look for. It seemed kinda expensive to me, but I've not had a home inspection in almost 20 years. Bob came recommended from a good friend that used to work for Bob, so I knew I couldn't go wrong.

They are very thorough without being over the top obnoxious. They do a really good job in a timely and prompt manner. They usually interact very well with our clients and the reports they provide are very comprehensive.

The inspection was thorough and excellent in every way. There was a problem withsomething after I moved in that wasn't within the realm of normal testing and Bob came out checked the problem and even fixed it for me after hours for no charge. I am so grateful and I will tell any one who will listen to use this company!