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Performance Pool Services

Pool and Spa Service, Pressure Washing

About us

Performance Pool Services provides professional pool service and maintenance in Charlotte and the neighboring towns. For complete pool cleaning and pool equipment repairs, take advantage of our weekly and biweekly pool cleaning services. You can depend on our skilled and professional crew to make sure your pools are well maintained and all pool equipment is working smoothly.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Chemical treatment One time pool cleanings Safety cover sales and installation Equipment repair and sales Pool cleaner repair and sales Filter cleanings and repairs - Filters should be cleaned twice a year Mastic removal and installation Seasonal opening and closings Acid washing (power wash) of plaster surfaces Lessons for first time pool owners Pool sitting for when your away on vacation

Services we don't offer

We do not build pools, do leak location, structural repair, or liner installation/repair.

Amenities

Free Estimates
Yes
Emergency Services
Yes

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.6
value
5.0
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-4 of 4 reviews

Dennis A.
05/2015
1.0
pool cleaners
  + -1 more
Kent not only not show up on time, he simply didn't show up at all and didn't even call to explain or reschedule. When I called the day after he was supposed to show up, I just said very calmly, that I didn't appreciate staying at home waiting for a no show. Before I could finish my sentence, he said, "I'm not putting up with this CRAP". Well, if thats the you way you treat customers when YOU don't show up... There are other companies that I can go to and I recommend that anyone else do the exact same. My money is hard earned and I want use it where wanted.

Rating CategoryRating out of 5
quality
1.0

$200

Dennis A.
05/2015
1.0
pool cleaners
  + -1 more
Kent not only didn't show up on time, he didn't bother to show up at all OR call and tell me that he wouldn't be able to make the appointment. When I called him the next day, he knew that he had missed the appointment. When I said that I was disappointed in this lack of respect for my time, as a customer, his response was..." I don't need this CRAP! " Needless to say, I was surprised at his defensive stance, no apology was given, just a poor attitude. I believe that we all work very hard for our money and that it should go to companies that treat a customers with courtesy, that is NOT the way that I was treated by this company. If I were you, I would look elsewhere.
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Marnie F.
11/2014
5.0
pool cleaners
  + -1 more
.
Description of Work: Pool cleaning & maintenance. Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Jane S.
06/2014
5.0
pool cleaners
  + -1 more
He was great. Everything was perfect. He tries to minimize cost. He makes sure everything works great and only charges me for exactly what is needed. I rate him an A in every way. Price was excellent. He doesn't charge me for stuff that is not needed, and he even sometimes does extra stuff for free.
Description of Work: Water filter service and chemical treatment for our pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

    Contact information

    unknown, Monroe, NC 28110

    www.performancepools.webs.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pressure Washing

    FAQ

    Performance Pool Services is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 1:00 PM

    Yes, Performance Pool Services offers free project estimates.
    No, Performance Pool Services does not offer eco-friendly accreditations.
    No, Performance Pool Services does not offer a senior discount.
    Yes, Performance Pool Services offers emergency services.
    No, Performance Pool Services does not offer warranties.
    Performance Pool Services offers the following services: Chemical treatment One time pool cleanings Safety cover sales and installation Equipment repair and sales Pool cleaner repair and sales Filter cleanings and repairs - Filters should be cleaned twice a year Mastic removal and installation Seasonal opening and closings Acid washing (power wash) of plaster surfaces Lessons for first time pool owners Pool sitting for when your away on vacation
    We do not build pools, do leak location, structural repair, or liner installation/repair.

    Contact information

    unknown, Monroe, NC 28110

    www.performancepools.webs.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 1:00 PM