I was very pleased and we had a problem and he came back out and adjusted it right away.
Description of Work: He installed a glass door for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
ANGELA C.
12/2004
1.0
glass repair
+ -1 more
HE STOOD ME UP TWICE FOR APPOINTMENTS TO MEASURE AND ESTIMATE THE JOB COST. I AM REASONABLE AND FLEXIBLE, BUT I THINK HE COULD HAVE BEEN MORE CONSIDERATE ON THIS. THIS BUSINESS DID NOT KEEP TWO APPOINTMENTS AND DID NOT GIVE ANY REASON FOR THIS. I WILL NOT CONTACT AGAIN.
Description of Work: I TALKED WITH SCOTT CLEVELAND, SOLE OWNER OF MATTHEWS GLASS AND MIRROR, ABOUT A TOTAL WALL MIRROR INSTALLATION.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
DIETRICH H.
11/2004
2.0
glass repair
+ -1 more
THE SERVICEMAN WAS VERY NICE, BUT WAS SUPPOSED TO REPLACE GLASS ON A FRIDAY AND THE WORK WASN'T DONE UNTIL THE FOLLOWING THURSDAY. I CALLED ON TUESDAY AND HE TOLD ME HE WOULD BE OUT LATER THAT AFTERNOON. HE DID PHONE TO LET ME KNOW HE COULDN'T MAKE IT AND WOULD BE OUT ON WEDNESDAY. ON WEDNESDAY I CALLED WHEN HE DIDN'T ARRIVE AT THE SCHEDULED TIME AND HE TOLD ME THAT SOMETHING HAD COME UP AND HE WOULD BE OUT THE NEXT AFTERNOON, AND HE WAS.
Description of Work: REPLACED GLASS IN WINDOW WITH A BROKEN SEAL.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0
$238
SAEED & NAZY S.
07/2004
4.0
glass repair
+ -1 more
THEY MISSED THE APPOINTMENT, BUT HE CALLED BACK TO EXPLAIN HIMSELF
Description of Work: SET UP APPOINTMENT FOR ESTIMATE.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
ELISABETH & JACK W.
05/2004
1.0
skylights
+ -1 more
COMPANY NEVER RETURNED CALL.
Description of Work: CALLED AND LEFT MESSAGE FOR SKYLIGHT REPAIR.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
KAREN P.
04/2004
5.0
glass repair
+ -1 more
HE WAS VERY HELPFUL IN SELECTING A SHOWER DOOR.
Description of Work: THEY INSTALLED A SHOWER ENCLOSURE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$476
BRENDA P.
03/2004
1.0
glass repair
+ -1 more
OWNER HAS BEEN RUDE, HAS FAILED TO HONOR HIS COMMITMENTS, WON'T RETURN CALLS, HAS MADE AN AMAZING VARIETY OF EXCUSES, BUT HE JUST WON'T FINISH THE PROJECT, AFTER INSTALLING WHAT HE SHOULD HAVE KNOWN WAS A DEFECTIVE PRODUCT. I HAVE BEEN DISAPPOINTED ON EVERY LEVEL WITH THIS SERVICE PROVIDER.
Description of Work: REPLACED PLATE GLASS WINDOW.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
D C.
11/2003
5.0
replacement windows
+ -1 more
unknown
Description of Work: REPLACED TWO THERMOPANE WINDOWS, TWO 4'X 4' GARDEN TUB WINDOWS AND TWO STANDARD DOUBLE HUNG SASHES.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
JOE & JOAN N.
09/2003
4.0
glass repair
+ -1 more
WE NEVER RECEIVED PAPER WORK FOR HIS PURPORTED 10 YEAR GUARANTEE. SOME OF THE WOOD WASN'T SANDED, STUCK OUT, AND THE OVERALL QUALITY SEEMS TO BE MEDIOCRE. FURTHERMORE, HE CONVINCED MY WIFE TO USE MIRRORS IN THE FAMILY ROOM ON ONE WALL. HE SAID HE'D COME ON A CERTAIN DATE, DIDN'T SHOW, MADE EXCUSES, AND SET ANOTHER DATE. HE STILL HASN'T SHOWN AND WE HAVEN'T HEARD FROM HIM.
Description of Work: THEY REPLACED A DOUBLE INSULATED WINDOW IN THE BACK DOOR
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$170
NANCY B.
08/2003
1.0
glass repair
+ -1 more
DISAPPOINTED THAT HE DID NOT EVEN TAKE THE TIME TO CALL ME TO RESCHEDULE APPOINTMENT.
Description of Work: TALKED TO MR. CLEVELAND ON THE PHONE, GOT AN ESTIMATE AND SET UP AN APPOINTMENT. HE FAILED TO SHOW UP OR CALL.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
JUDITH K.
06/2003
5.0
glass repair
+ -1 more
VERY METICULOUS AND MADE SURE IT WAS A PERFECT FIT.
Description of Work: REPLACED SUNROOM LARGE PANEL WINDOW
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
CAROLE J S.
06/2003
5.0
glass repair
+ -1 more
VERY PLEASED WITH THE WORK.
Description of Work: INSTALLED VERY LARGE MIRROR, FLOOR TO CEILING, IN A HALL AND CUSTOM MADE GLASS TABLE TOPS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
JOHN L.
12/2002
5.0
glass repair
+ -1 more
SCOTT CLEVELAND OWNS THE COMPANY AND IS THE ONLY EMPLOYEE. HE DID A GREAT JOB AND WAS VERY NICE. THE ONLY COMPLAINT THAT I HAVE IS THAT HE WAS AN HOUR AND A HALF LATER THAN WHAT HE SCHEDULED. HE DID CALL BEFORE THE SCHEDULED TIME AND TELL ME THAT HE WAS RUNNING LATE.
Description of Work: I HAD A SHOWER DOOR AND ENCLOSURE REPLACED. I HAD ALREADY REMOVED THE OLD SHOWER AND SCOTT MEASURED THE OPENING, HAD GLASS CUT AND INSTALLED FRAME, GLASS PANELS AND DOOR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$560
KEN S.
10/2002
5.0
glass repair
+ -1 more
SCOTT WAS GREAT. HE CALLED ME AND SCHEDULED THE APPOINTMENT, AND HE WAS PROMPT, COURTEOUS, AND FRIENDLY. HE ALSO CLEANED UP AFTERWARDS, AND HE DID A GREAT JOB.
Description of Work: I BOUGHT A STORM DOOR AT LOWE''S, SO THEY ARRANGED FOR THE INSTALLATION WITH SCOTT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
ELISABETH & JACK W.
09/2002
4.0
glass repair
+ -1 more
unknown
Description of Work: THEY REPLACED A BROKEN GLASS WINDOW
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$222
TARRENCE C R.
01/2002
5.0
glass repair
+ -1 more
VERY GOOD. NICE PERSON. WAS ON TIME. WOULD USE AGAIN.
Description of Work: REMOVED MIRRORS REINSTALLED THEM OTHER PLACES. PUT NEW MIRROR TRIM AND LIGHTS IN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
TARRENCE C R.
10/2001
5.0
glass repair
+ -1 more
JUST DID A SUPER JOB. GREAT PERSONALITY. HE ENJOYS HIS WORK.
Description of Work: REMOVED AND REINSTALLED MIRRORS FROM BATHROOM WALLS AND ADDED BEVELED.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Doors,
Skylights,
Windows
FAQ
MATTHEWS GLASS & MIRRORS is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
MATTHEWS GLASS & MIRRORS accepts the following forms of payment: Check