Master Restoration

5.0(
6
)

General Remodeling

About us

Let our family take care of yours! Fastest response is by calling us at 704-408-4794. Master Restoration is here at your rescue with professional water damage restoration services in Charlotte, NC. Whether you are facing damage from a catastrophic flooding incident or you noticed a leak on your property, our professional restoration specialists are ready to help. If you think you have water damage, call us today and avoid expensive repairs later. From start to finish, we help our customers restore properties to their pre-loss condition. We provide a warranty to all of our workmanship. Call now for a free inspection.

Business highlights

Family Owned & Operated

Services we offer

We can provide homeowners insurance claim consultation services.

Services we don't offer

We currently don't offer Fire Mitigation.

Amenities

Warranties
Yes

Accepted payment methods

Check
CreditCard
Zelle

Our Recent Projects

Dishwasher Leak

Tile Shower Failed

Photos of past projects

Reviews

5.06 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
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Showing 1-6 of 6 reviews
Diana Y.
11/2023
5.0
Good experience
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro
Jasmine Walker
06/2023
5.0
Google Review
Professional, responsive, & good value!
Rating CategoryRating out of 5
Yes, I recommend this pro
Nick
05/2023
5.0
Google Review
It was a pleasure working with Yan, he is super responsive and easy to work with. Always making sure I was happy and in the loop with what was going on with the project. Highly recommend
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Master Restoration
It was a pleasure working with you. We appreciate the time you took to leave this feedback.
Kristin Kapur
05/2023
5.0
Google Review
In January of 2023 we had water damage from our dishwasher. Master Restoration was recommended to us by our appliance repair company. I contacted them immediately and Yan was at my house within the next 2 days. He was instrumental in helping us navigate our homeowners insurance claim, mitigating the water damage, and completing all the repairs. Our entire kitchen island had to be taken apart and reassembled, the surrounding hardwood floors needed to be replaced, and the hardwoods on our whole first floor needed to be sanded, stained, and refinished. Yan and his entire team were extremely professional and a pleasure to work with. They always showed up when scheduled and cleaned up work areas before leaving for the day. You can tell they take pride in their work and wanted to ensure we were completely satisfied with the job when completed. I cannot say enough positive things about the company. HIGHLY RECOMMEND!
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Master Restoration
Kristin, Thank you very much for your feedback. We have to say you guys were great to work with and we appreciate you trusting us with your restoration needs. Best regards!
Kelly Jereda
03/2023
5.0
Google Review
Very smooth process. Yan is excellent with communication and keeping the process organized. Our bathroom looks beautiful!
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Master Restoration
Thank you very much Kelly. I am glad we were able to restore your bathroom to your desires. It was great working with you!
Linda Lockhart
12/2022
5.0
Google Review
They very friendly and helpful with the insurance company and they completes the job on time and clean up was done very well thanks again
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Master Restoration
It was a pleasure assisting you Mrs. Lockhart! We appreciate you trusting us with your Insurance Claim and water damage needs at your home!!

    Contact information

    2728 Thornburg Court, Monroe, NC 28110

    https://cltwaterdamage.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    Licensed*
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    General Remodeling

    FAQ

    Master Restoration is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Master Restoration accepts the following forms of payment: Check,CreditCard,Zelle
    No, Master Restoration does not offer free project estimates.
    Yes, Master Restoration offers eco-friendly accreditations.
    No, Master Restoration does not offer a senior discount.
    No, Master Restoration does not offer emergency services.
    Yes, Master Restoration offers warranties.
    Master Restoration offers the following services: We can provide homeowners insurance claim consultation services.
    We currently don't offer Fire Mitigation.

    Contact information

    2728 Thornburg Court, Monroe, NC 28110

    https://cltwaterdamage.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed