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Hinson Mechanical Co

Heating and Air Conditioning, Air Duct Cleaning, Electrical

About us

Hinson Mechanical Company has served the area since 1981 and is Family owned & operated. HMC has served the area with quality, honest and reliable service while solving all your heating and air conditioning needs. HMC provides residential and commercial heating and air conditioning service and installations as well as plumbing and electrical repairs. You can "Trust Your Home to Hinson".

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Commercial installation & repairs heating, air conditioning, refrigeration and new of equipment, plumbing & electrical.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.625 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
20%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 25 reviews

David J.
01/2023
5.0
heating & air conditioning/hvac
  + -1 more
were very good company, I used for 26 years. Very sad to learn they have closed their business 12/31/2022. The service manager will continue operations under a different name,
Description of Work: full HVAC replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Hinson Mechanical Co
Thank you so much. We appreciate all our customers and it has been a pleasure serving our community for over 41 years. We so enjoyed working with everyone. We will certainly miss working with our customers and wish you the best in the future. Thank you!

Matthew J.
10/2020
1.0
air duct cleaning
  + -1 more
I was given a quote of $400-$500 for a rough-in installation of a light fixture dependent on what would be involved. As it turned out, the install was much easier than expected and took them only an hour and fifteen minutes. Instead of being charged on the low end of my quote I was charged on the high-end. I can't find any reason for a job that took less than 1.5 hours to cost $500. When I asked the tech why I was being charged this his answer was "sorry". So, I called the office and asked to have it explained. I was told the owner would reach out to me. It's been over a week and I've heard nothing. If you guys could give me a reasonable explanation for this fee, I would accept that. Instead, the owner has decided to ignore me. This alone shows me all I need to know about your character, sir. I can only assume you won't reach out because you know I was overcharged and you don't intend on making it right.
Description of Work: Light fixture installation

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$500

Response from Hinson Mechanical Co
The service call in question was credited $225.00 immediately after this service call was made because it didn't take as long as we thought it would based on the information we initially had. There was more involved also that just changing the fixture. Two men were on the job for safety purposes for 1-1/2 hours each per GPS. I am also sorry for just responding. For some reason this notification was not received. Thank you for allowing us to serve you.

Michael N.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
very good
Description of Work: help retreave a item from the duct

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hinson Mechanical Co
Thank you so much for allowing us to be of service to you. If we can be on any service in the future please let us know. Thank you again.

Thomas S.
02/2016
4.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Installers were on time, worked diligently and completed the installation on time.
Description of Work: Replaced furnace and air-conditioning and re-arranged duct work

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,989

Response from Hinson Mechanical Co
Thank you for allowing us to be of service to you. We appreciate your business and if we can be on any service in the future for your heating and air conditioning needs or if you need any plumbing or electrical repairs, please let us know.

Brian A.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Arrived promptly. Had the supplies necessary on their truck. Removed and reinstalled toilet correctly. No issues since.
Description of Work: Fix a toilet install issue in 1st floor bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Hinson Mechanical Co
Thank you so much for allowing us the opportunity to be of service to you. We appreciate your business and if you need us in the future for any of your plumbing, heating, air conditioning or electircal needs, please give us a call. Again, thank you so much.

Jennifer B.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were wonderful. They were quick to respond and fixed our A/C. They listened to what we notice and then checked on things and fixed it w/o any issue or delay. Did not spend extra time just to run up the bill. Very professional. Very friendly. Highly Recommend.
Description of Work: Fixed the A/c drain pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hinson Mechanical Co
Thank you so much for allowing us to be of service to you. If we can be on any service for your heating, air conditioning, plumbing or electrical needs in the future, please let us know. Thank you again.

Kerry B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Service was excellent. event did a few things without charging extra.
Description of Work: Assisted with several inspection requirements with AC prior to the sale of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Hinson Mechanical Co
Thank you for allowing us to be of service to you. If we can be of service in the future, please let us know.

Carolyn J P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
They check the HVAC for proper operation, changed the humidifier and serviced for season. Drained the water from humidifier and cleaned. Left humidifier off for summer. Changed filters which we provided. Overall the service has been superior.
Description of Work: We have a contract for annual service that includes winter and summer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hinson Mechanical Co
Thank you so much for allowing us to be of service to you and for allowing us to service your equipment under our Energy Savings Agreement Plan.

RICHARD D.
05/2015
5.0
electrician
  + -1 more
They are wonderful and do great job.
Description of Work: They do a number of electrical jobs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
12/2014
4.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They replaced HVAC system (not including ducts) in 2007. Went fairly well. Mr. Hinson is great, but there was some miscommunication on where the filters should be, so they assumed filters were inside and not on system... but the filters were on the system, so when they installed with no filter and no access / means to install a filter, they had to correct this. They were gracious about the misunderstanding, and corrected the problem at no cost to me. I only gave them a "B" because this really should not have happened in the first place, but I would not hesitate to call the again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Eileen B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Service was done promptly and professionally. HVAC system has been working well ever since.
Description of Work: replaced fan control board in air handler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286

Response from Hinson Mechanical Co
Thank you for allowing us to service your equipment. If we can be on any service to you in the future, please do not hesitate to give us a call. Thank you again.

SHERRI D.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Love it!!!
Description of Work: Replaced a Trane heat pump that was only 8 years d with a Carrier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hinson Mechanical Co
Thank you so much Ms. (member name removed) . We certainly appreciate your business and if you have any problems at all, please give us a call. Thank you so much for allowing us to service your home.

Amy W.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Our A/C unit was not cooling as it should. Although we had the temp set on 70, the temp in the house would rise in the afternoon to 76 sometimes. We weren't sure why it wasn't cooling like it should be. I called Hinson Mechanical at 1pm and they had a service tech in the area finishing up with another job, so they called him and he was at my house by 1:45pm. That was fantastic! He was there for about an hour and 45 minutes. I was charged $216, which I thought was kind of high. They charge $90 to come out and find out what is wrong and they allow an hour for this. So I guess I was charged $126 for the repair. Our unit was frozen so he had to get it thawed out and we also had a piece of paper blocking the airflow under the house which we did not know about. He explained that we shouldn't have the temp set lower than 70. When you get down to 68, that is really pushing it and could cause the unit to freeze. We had lowered the temp to 69 at one point, which I guess is what caused the trouble. Overall I am satisfied. He was very professional and used his shoe covers (although they were a little dirty). I would use this company again.
Description of Work: Repair A/C

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Deborah W.
03/2013
4.0
heating & air conditioning/hvac
  + -1 more
They arrived on time. They were very rofessional. Put covers over their shoes. Replaced the thermostat then went under the house to check the rest of the unit to make ure there were not any other problems. Did not leave until they new everything was irking well. Could not ave asked for better service
Description of Work: Had a bad thermostat. They came replaced the thermostat and inspected the entire system to make sure nothing else was wrong with the unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dennis W.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Service call was very through by proficient service man. He was punctual, proficient, and courtesy.
Description of Work: Performed twice-yearly service inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Brian W.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were on-time, took their shoes off at the door each time they came in to test the thermostat, and took great care of us. Great folks. We will happily continue to do business with Hinson's and highly recommend them for quality service after the sale.
Description of Work: They installed an updated Carrier HVAC unit under the house and a condenser unit outside. They evaluated the zone controller, thermostat and duct work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

SANDRA M.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
David could have easily told me I needed a new unit and made a lot of money off of this call, which is what I was expecting, but he was honest with me and I could tell from our conversation that this is exactly how he and his family operate and have for 30 yrs. I will certainly be calling Hinson Mechanical when my antique air conditioner/heating unit does call it quits as well as any electrical or plumbing problem I may have in the future. I feel as tho I have met a new professional friend!
Description of Work: My 22 yr. old air conditioner failed to come on with the beginning of our warm days. My husband had been the only one who had taken care of our unit and had done an excellent job but unfortunaely, he is no longer living. I called Hinson Mechanical at the urging of my daughter who had used them for various problems including a plumbing problem as well as an electrical issue in the past.. An appt. was readily set-up and David came out the next morning. He checked my unit and came back in to tell me it only needed a new breaker and would take only a few minutes. He said, otherwise, it seems to be running well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Renee F.
01/2011
4.0
heating & air conditioning/hvac
  + -1 more
Little confusing with his pricing. Was adjusted lower so I was pleased in the end.
Description of Work: Went fine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$460

Michael S.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
It is outside the house. I am not sure what was done out there. Their price is good. We will use this company in the future.
Description of Work: Hinson Mechanical Company installed our air conditioning unit about 5 years ago. They serviced it some time back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald W.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
Could not have been better. A1 service.
Description of Work: Called Hinson for a second quote to replace unit which had been recommended by another HVAC contractor. Hinson/(Tommy) identifed the problem overlooked by first contractor and made the repair even though the visit was scheduled for just a quote. He probably spent 1.5 hours here looking over the entire system (up in the hot attic also) and refused any payment saying he was here for the quote already. With no reservation, Hinson will be our primary HVAC contractor in the future. Very highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA M.
03/2007
5.0
heating & air conditioning/hvac
  + -1 more
When I call, they are here the same day or very soon the next day.
Description of Work: They installed a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

02/2007
4.0
heating & air conditioning/hvac
  + -1 more
Since the installation, everything is still going OK. I did have a few things wrong at first. I took some pictures, called the owner, and he came right on out and fixed it all. It was free of charge to have the things fixed. It was not much, I was just glad there were no hassles about getting it fixed. I would recommend them because they seem to be rather professional.
Description of Work: Hinson installed a 3 ton heating and air unit into my three bedroom home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,250

DEAN S.
02/2007
5.0
heating & air conditioning/hvac
  + -1 more
They did a nice job on my heating system. They were knowledgeable and installed the system easily and quickly. I also received a warranty. The furnace is heating as it should so I have no complaints about it or their service. I felt the prices were fair and comparable to other companies.
Description of Work: Hinson Mechanical installed an electric furnace in my 1500 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

CANDICE O.
02/2007
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job on the work. It was a basic install and they were there on time and friendly. I would say that this company does excellent work and they are trustworthy. I would recommend them to anyone for their reasonable prices and quality work.
Description of Work: The old heating and air system in our home was just out dated and not working properly. Our home is about 2100 square foot and we had the new system installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

MICHAEL D.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
Tommy, the installation manager, was very informative and polite. Of the three estimates we received we were most impressed by Tommy and his company. They worked fast and efficiently. Upon completion it was determined that due to the design of our laundry room the unit was too big for the allowed space. Tommy had that unit removed and then installed a gas pack outside instead at no additional expense to us. We were very pleased with the overall experience.
Description of Work: Replaced our downdraft heating and air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

    Contact information

    5610 Morgan Mill Rd, Monroe, NC 28110

    www.hinsonmechanical.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning,
    Electrical

    FAQ

    Hinson Mechanical Co is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: Closed

    Hinson Mechanical Co accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Hinson Mechanical Co does not offer free project estimates.
    No, Hinson Mechanical Co does not offer eco-friendly accreditations.
    No, Hinson Mechanical Co does not offer a senior discount.
    Yes, Hinson Mechanical Co offers emergency services.
    No, Hinson Mechanical Co does not offer warranties.
    Hinson Mechanical Co offers the following services: Commercial installation & repairs heating, air conditioning, refrigeration and new of equipment, plumbing & electrical.

    Contact information

    5610 Morgan Mill Rd, Monroe, NC 28110

    www.hinsonmechanical.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed