Citywide Moving Systems, Inc.

Moving Companies, Piano Movers, Storage

About us

Citywide Moving Systems Inc. is Family Owned & Operated, with a total of 42 employees. We offer Local moves which are charged at an hourly rate. Intrastate and Interstate moves are charged by the weight of your shipment. Customer satisfaction is our #1 goal. Our services include packing, moving, labor, piano moves and hoisting for residential as well as business customers. We also have a 72,000 sq. ft. climate-controlled storage facility available for your household items when you are between homes. Call us at (704)841-7001 & Additional phone #'s- (704)541-8451, (704)799-8993. Licenses - NCUC 2235, US DOT 859309 & ICC MC 378914.

Business highlights

31 years of trusted experience
Family Owned & Operated

Services we offer

We are a family owned and operating local and long distance moving company. Customer satisfaction is our #1 goal. Our services include packing, moving, labor, piano moves and hoisting for residential as well as business customers. We also have a 72,000 sq. ft. climate controlled storage facility available for your household items when you are between homes. Call us today for a Free Estimate. Visit our website at www.citywidemoving.com.

Services we don't offer

We are not able to move Storage Buildings, or Hot Tubs, although if you have any questions regarding any other services please feel free to contacts us.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

CreditCard

Photos of past projects

Reviews

4.6248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
3%
3
6%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 26-50 of 248 reviews

Erik R.
09/2018
5.0
moving companies
  + -1 more
The three-man crew and truck arrived before the scheduled 10 AM arrival and began loading the 26-foot truck. The move included three bedrooms and a garage full of boxes and storage bins, shelving units and tools. The crew was able to fit all the items in the truck and utilzed the upmost care in securing our belongings. Moving included disassembling and re-assembling the furniture.. All items were delivered intact and the items were placed where we asked them to locate them. They did not start the meter running until 10 AM even though they began prepping the truck and moving items prior to the scheduled beginning time. Prior to the move and after the move, the Company called to make sure we had everything needed for the move and to make sure we were satifised with the quality work of the crew.
Description of Work: Move 3 bedroom house of furniture from Lake Park, NC to Indain Land, SC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,040

Response from Citywide Moving Systems, Inc.
Taking care of our customers is our #1 priority and we truly appreciate you taking the time to describe your move with others. All reviews are shared with our movers and It's nice to put a smile on their faces when they see a great review like yours.

Bruce B.
09/2018
5.0
moving companies
  + -1 more
Charles, and his team were fantastic. We had to collect belongings from one house, and two separate storage facilities for the move to our new home. This team was fantastic, and there were no surprises! In fact, they even came in under budget! I would highly recommend Citywide Moving Systems. I've had very bad experiences with other movers, and this company is top notch. They lived up to their stellar Angie's List ratings.
Description of Work: Moving from 3 locations to one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Moving Systems, Inc.
We truly appreciate your top notch review! It's customer like you that make our job easy. I share all reviews with our movers and I'm sure to put smiles on Charles and his crew's faces with this one! They love hearing how well they did from our customer's. Thank you for taking time out of your day to post us a review.

Holly C.
08/2018
5.0
moving companies
  + -1 more
Everything went incredibly well and easy from scheduling a quote to the day of our move. The Citywide employees clearly communicated every step of our long distance move and were very helpful, informative, and professional throughout. They went above and beyond our expectations. We would definitely recommend Citywide to others.
Description of Work: Long distance move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Moving Systems, Inc.
Thank you for taking time out of your day to give us a well appreciated review. It is customer's like you that make our hard work so rewarding.

Suzanne H.
07/2018
5.0
moving companies
  + -1 more
This was the easiest move ever and it far exceeded my expectations. The staff at Citywide was unfailingly pleasant and easy to deal with. Joel came out to my house to do the estimate and it was clear he knew exactly what he was doing. I received confirmation of the agreed upon date and time. The packers/movers showed up when they had promised. They were super fast but careful with all of my things. The next day they moved my furniture and household goods into my new home. Nothing was broken and all was placed as we had discussed. It was an A plus experience from start to finish and I would highly recommend.
Description of Work: Packing and moving to a different state

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Moving Systems, Inc.
[Member Name Removed], We try hard to make sure all of our customers are completely satisfied with their moving experience and it means a lot to us that you took the time to write such a great review. From our office staff to the packers and movers, we would like to say "Thank You".

Dexter H.
04/2018
5.0
moving companies, piano moving
  + 0 more
It went pretty well without incident.
Description of Work: Moving from one residence to another (whole house - Big furniture ONLY moved)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Moving Systems, Inc.
We appreciate you taking time to write us a review. Our customers are what makes our business a success.

HILLARY C.
02/2018
5.0
moving companies
  + -1 more
They were early. They called to let me know when they would arrive. They were funny and efficient. Really made moving a breeze. Very reasonable price. They even deferred their lunch to finish our job. No scratches, dings or hurt furniture. I would absolutely hire again.
Description of Work: Moving service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Citywide Moving Systems, Inc.
Our movers work hard to make sure our customers are satisfied with their moves and they truly appreciate their customers taking the time to write them such a great review. If you need any moving services in the future, we look forward to taking care of you again.

Adrienne M.
10/2017
5.0
moving companies
  + -1 more
The moving team provided were prompt, professional and extremely hard working. Did their best to get the job done earlier than expected and did not knick any of our freshly painted walls. Great experience!
Description of Work: Moving services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Moving Systems, Inc.
Thank you so much [Member Name Removed]! I share all reviews with our movers and they really appreciate when a customer lets us know how well they did on their moves. Please let us know if we can help you in the future.

Lugene B.
09/2017
5.0
moving companies
  + -1 more
Great!!! The guts were prompt and worked quickly!
Description of Work: Move from house to apartment and warehouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Citywide Moving Systems, Inc.
Thank you! We appreciate you taking the time to write us a review.

Choya C.
09/2017
5.0
moving companies
  + -1 more
Excellent customer experience! They made a normally stressful process a breeze! Great price! I couldn't be more pleased. Flawless move. I'll definitely use them again on my next move and you should too!
Description of Work: Moving from house to apt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Moving Systems, Inc.
Thank you [Member Name Removed]!!! Great customers like you make our job easier. We appreciate you taking time out of your day to write us such a wonderful review. We look forward to taking care of you again in the future.

Brian M.
09/2017
5.0
moving companies, storage units
  + 0 more
Need movers? This is the company you need hands down. Everyone that worked on our move/storage was amazing. Moving is never much fun, but we connected well with each of the employees and made it fun. They didn't damage either house during move out or move in. Nearly 100% of our property was delivered in same condition as it was when it was picked up. Thank you to their entire staff for a job well done! Would defiantly use them again or recommend them to others we know.
Description of Work: Citywide completed a whole home in-state move including climate controlled storage for a period of time. (Approx. 16,000lbs of household goods)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Moving Systems, Inc.
Thank you for taking the time to write us such a GREAT review!! Our employees love to hear they did a great job from our customers. We appreciate you sharing the pictures of your move with us. Looks like it was definitely a fun day. Customers like you make moving memorable.

Kelly M.
09/2017
2.0
moving companies
  + -1 more
Not well at all. Very unprofessional. Damaged almost all of our furniture. Strap marks on 90% of our furniture. Company did not want to take responsibility for damage.
Description of Work: Move from house to house, 25 minutes away.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from Citywide Moving Systems, Inc.
We truly regret that you were not 100% satisfied with your move. Customer service is our #1 priority. We try very hard to make sure our customer moves are stress free. Unfortunately there are times when things happen. When this is the case, we take it very seriously. We have a great reputation of damage free moves and it concerns us when a customer claims so much damage was caused by our employees. You discussed your issues with our claims department and although you refused to have an appointment set up with our repair technician, you did receive a refund on your Bill of Lading in addition to the reimbursement for a Sears receipt pertaining to your washer. Our Release of Claims form was signed on 06/06/17 discharging Citywide Moving Systems from all other claims pertaining to your move.

Bill B.
09/2017
5.0
moving companies
  + -1 more
Excellent job, showed up on time, explained how they would pack things to protect them, then got busy, worked fast but with care so nothing was damaged including the house. Placed things where I wanted them and were happy to move them around a bit. The contact person in the office and the crew were all great. I'd recommend them. The only suggestion I'd make to the company would be to provide the NC Consumer's Guide, Moving 101, prior to the day of the move so we could review it.
Description of Work: Citywide moved me from one home to another in Charlotte.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Citywide Moving Systems, Inc.
We appreciate you taking the time to write us this great review. Our employees work very hard to make sure our customers are satisfied and they love to hear the feedback on their performance. We apologize that you were not given the option to receive the Moving 101 Guide before your move as this is something our staff is instructed to do. We hope that if you need moving services in the future you will give us a call.

Michael H.
08/2017
5.0
moving companies
  + -1 more
Strong performance with minimal damage. Owner got on phone to resolve a minor issue
Description of Work: Moving furniture.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Moving Systems, Inc.
Thank you for taking the time to write us a review. We regret that there were any issues that had to be resolved. Customer satisfaction is our #1 goal and we strive very hard to make sure our customers experience with Citywide is stress free. If you would like to discuss the "minimal damage", which we were not aware of, please contact our office and we will be happy to help you.

Nicole H.
06/2017
5.0
moving companies, piano moving
  + 0 more
Citywide's piano moving service was great! From my first phone call to Kathie in the office through moving day, they were so pleasant to work with. They were very professional and prompt. The guys called ahead on moving day, arrived on time, and were very efficient in the packing up and delivery of the piano. It really was hassle free. The price was also very reasonable! The next time we move, we will definitely be calling Citywide.
Description of Work: Piano Moving

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Citywide Moving Systems, Inc.
Thank you [Member Name Removed] for the great review! We appreciate you taking the time to let other potential customers know what a great job we did moving your piano. We look forward to helping you out in the future with your move.

Missy P.
06/2017
5.0
moving companies
  + -1 more
Great would HIGHLY RECOMMEND this company to anyone moving, they came out and helped with my packing and moving job and did a tremendous job.
Description of Work: Moving Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Moving Systems, Inc.
We strive very hard to make sure our customers are satisfied with our services and we appreciate you taking the time to write us such a great review! If you need a mover in the future, we look forward to helping you out again. Thank you.

Marie K.
06/2017
5.0
moving companies
  + -1 more
Sean & Wayne were awesome!! were very professional & knowledgeable about packing & moving. I definitely recommend Citywide and will use them again for future moves.
Description of Work: Moving within the State of NC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Moving Systems, Inc.
We know moving is a stressful time for our customers and we do everything possible to help make sure your move is smooth and stress free. Thank you for taking the time to write us a review. We appreciate your business.

Tom L.
06/2017
5.0
moving companies
  + -1 more
All of our furniture made it without a scratch. They had pads for the stairs and hardwood floors. We moved to a rental and I will be calling Citywide again as well as requesting the same crew when we move again.
Description of Work: Local in-city move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Citywide Moving Systems, Inc.
We sincerely appreciate you taking the time to write us a review. We look forward to taking care of you again. Have a great day!

Kathleen S.
06/2017
5.0
moving companies
  + -1 more
The movers were polite and efficient and nothing was broken! They did a great job packing our fragile items. They could not have been nicer.
Description of Work: We had CItywide do our move across town.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Response from Citywide Moving Systems, Inc.
We try very hard to make sure our customers are happy with our services and we really appreciate you taking the time to write us a review. It means a lot to us. Thank you.

Judy C.
05/2017
5.0
moving companies
  + -1 more
Move was great the movers were in time, friendly but professional and they did an amazing job
Description of Work: I moved from Fastonia NC to Statesville NC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Moving Systems, Inc.
Thank you for the great review. We appreciate you taking the time to rate our company and your move. If you ever need us in the future, we will be glad to take care of you again.

Rohit S.
05/2017
5.0
moving companies
  + -1 more
We liked them, we are actually just having them pack for our move to the apartment. We really like them. We used two guys and one truck. We used them for a little over a couple of hours. I had a dresser that I had not planned to move to the storage at the time, and they emptied it out, quickly cleaned it, wrapped it up in the furniture pads, and they were very nice about it. The elevator got stuck, and they got locked in with all this heavy home gym stuff, and got locked in with all of that. They wrapped things up so quickly so they didn't have to be there another hour.
Description of Work: We are actually just having them pack for our move to the apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Richard M.
04/2017
5.0
moving companies, piano moving
  + 0 more
Joel walked through the house with my wife a few weeks before the move. he gave her some helpful hints. He advised 2 teams of men with 2 trucks. They showed up on time. They quickly and carefully loaded the 2 trucks and moved to the remaining pieces into the garage, including the upright piano. We drove to the local house first, unloaded the first truck and placed all the furniture in the appropriate rooms, and then went to the further location, again unloading the truck and placing all the furniture in the appropriate rooms. They even moved some old furniture from the second floor of the final stop out into the garage. Honestly, they worked so methodically together that it was difficult to keep up with them. They also finished about 2 hours ahead of the projected schedule, saving me a significant amount of money. I would definitely hire them again if needed.
Description of Work: Moved approximately 5 rooms of furniture to 2 separate locations, one local and one about one hour away. They also moved some of our furniture and an upright piano to the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Citywide Moving Systems, Inc.
We really appreciate you taking the time to write us this great review. We strive to make customer satisfaction our #1 priority and it means a lot to us when customers acknowledge our sales staff and the hard work of our movers. We look forward to hearing from you again if you need movers in the future. Thank you.

Eve K.
03/2017
5.0
moving companies
  + -1 more
GREAT!!! Citiwide sent three guys to move me from one house to another locally. The were all clean, polite and nicely dressed (not uniforms, but no droopy drawers!). They handled my stuff carefully, but were quick and efficient. They didn't break anything or ding the walls at either house, and re-assembled at the destination. They came in under time and under budget. I'm a real estate professional and I hear lots of horror stories about movers, but Citiwide did an excellent job for me! Highly recommend them! Oh - and Kathy at the office was terrific and very helpful, especially when I had to re-schedule 3 times. :-) Very pleased with the experience!
Description of Work: Local Move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Moving Systems, Inc.
It means so much to us that you took the time to write us this awesome review. Thank you for detailing the specifics that you were impressed with about Citywide. We try our best to make sure all of our customers are satisfied and we really appreciate you making a point in letting us know we did our job well.

Lonnie A.
02/2017
5.0
moving companies
  + -1 more
Excellent job. On time and on estimate.
Description of Work: Move from previous home to new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Moving Systems, Inc.
We appreciate you taking the time to write us a review. We look forward to helping you in the future if you need our services again.

Benjamin W.
12/2016
5.0
moving companies, piano moving
  + 0 more
From the moment we called and spoke with Kathy to when they arrived the very next day, everything went smoothly! Have used several movers in the past and couldn't have been more pleased with citywide! Would definitely use them again for more than a piano move and highly recommend them!
Description of Work: Piano moved from second story of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Citywide Moving Systems, Inc.
Thank you for taking the time to write us a great review. We have always taken great pride in moving all types of pianos for our customers and we literally move "just pianos" at least 2 to 3 times a week. We look forward to moving you in the future if the need arises.

Alan M.
12/2016
5.0
moving companies
  + -1 more
Being this was the first time I had ever hired movers , I didn't know exactly what to expect however Citywide Moving Systems made it simple and guided me every step of the way. They truly exceeded every expectation... from Kathy in the office to David, Jim, and Brandon that actually did the work. I would recommend them to anyone and would definitely hire them again if needed for anything. I could not have asked for a better experience!
Description of Work: I needed their service to move from a 2 bedroom townhome to a 4 bedroom home across town.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Response from Citywide Moving Systems, Inc.
We are so pleased you chose Citywide to be your first movers!!! Thank you for the great review, it means so much to us. We try hard to make every move a great experience and glad you appreciated the hard work of our staff and movers.

Contact information

2722 Chamber Dr, Monroe, NC 28110

http://www.citywidemoving.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Trade License Locale
SC
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Piano Movers,
Storage

FAQ

Citywide Moving Systems, Inc. is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Citywide Moving Systems, Inc. accepts the following forms of payment: CreditCard
Yes, Citywide Moving Systems, Inc. offers free project estimates.
No, Citywide Moving Systems, Inc. does not offer eco-friendly accreditations.
No, Citywide Moving Systems, Inc. does not offer a senior discount.
No, Citywide Moving Systems, Inc. does not offer emergency services.
No, Citywide Moving Systems, Inc. does not offer warranties.
Citywide Moving Systems, Inc. offers the following services: We are a family owned and operating local and long distance moving company. Customer satisfaction is our #1 goal. Our services include packing, moving, labor, piano moves and hoisting for residential as well as business customers. We also have a 72,000 sq. ft. climate controlled storage facility available for your household items when you are between homes. Call us today for a Free Estimate. Visit our website at www.citywidemoving.com.
We are not able to move Storage Buildings, or Hot Tubs, although if you have any questions regarding any other services please feel free to contacts us.

Contact information

2722 Chamber Dr, Monroe, NC 28110

http://www.citywidemoving.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM