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Carolina Pest Management

Pest Control, Animal Removal

About us

Additional address - 1410 Concord Ave, Monroe, NC 28110. Award winning. Additional phone - (704) 283-1527. Additional contact name - Kristin Dodd. Addtional contact names - Pam Swinson, Laurie Dettman, Madrina Streater. For more contact names see website.

Business highlights

86 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial exterminating, trapping, green pest control, termite treatments, sentricon termite baiting system sales, bats, rodents, pigeons, birds, snakes, moisture control & seal crawlspaces.

Services we don't offer

Organic termite treatment, very high roofs & rent necessary equipment.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9227 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 227 reviews

Dan O.
10/2022
1.0
pest control
  + -1 more
I ordered them to do cockroach treatment for entire house, inside and out including garage for a one time service for $150. Their treatment did nothing to solve the problem. The person who came into the house, literally came in with a hand held small spray bottle like the one you buy at the store, and sprayed in 5 locations inside the house. When I called to report that I still have roaches, I left numerous messages for Richie, but he never called me back. Even though they claim the service is "guaranteed" I can assure you that getting them to come back to fix their work will be impossible. Worst service I've ever seen.
Description of Work: One time service for cockroach treatment

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$150

Response from Carolina Pest Management
Mr. [Member Name Removed]- We are very sorry you have had this experience with us. This is not normal operating procedure or how we treat our customers and we apologize. I do see where you called in one time and our manager was supposed to call you back. I apologize again that did not happen. We do guarantee our service within the 30 day warranty and should have come back out for you. Please give us a call if you wish to have us make this right.

Armand L.
08/2022
5.0
pest control
  + -1 more
I have them for ten years. They were very good since then. They inspect my wooden surface for pest management.
Description of Work: They provided termite inspection and annual inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jacquelyn M.
04/2021
5.0
pest control
  + -1 more
Mr. Graham is very professional, takes time to take care of any extra areas that may need attention without hesitation, and always willing to go the extra mile to ensure the job is completed correct. Thank you Carolina Pest Control for taking such good care of Open Arms Community Pantry.
Description of Work: mice, roaches, and all insects that are attracted to food etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra G.
11/2020
5.0
animal removal
  + -1 more
Fantastic company all techs are very professional feel very comfortable when they arrive I can continue to work and know they have my pest situation under controlI like how they have a more environmental methods since I have a child with special needs I worry about what I use around him
Description of Work: Regular pest management also prevented termites

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Steven Z.
07/2018
5.0
pest control
  + -1 more
Cassie contacted me in advance of the appointment and indicated when she would be arriving and what she would be doing. She arrived right on time, and proceeded to inspect the house and property, and applied the appropriate treatment. I was so impressed I signed up for regular quarterly treatements.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gary B.
09/2017
5.0
pest control
  + -1 more
very good. we'll see moving forward how it works. Michele was great
Description of Work: pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynne S.
08/2017
5.0
pest control
  + -1 more
They are a terrific company! The technician came out the very next morning after I called, and killed the nest that was forming in my attic. He then removed the nest and the queen and within a few days the straggler hornets stopped coming into the house. I have always been very happy with their service and professionalism. I will stick with this company, and recommended them to my Dad also.
Description of Work: Most recently, I had an emergency problem with huge European hornets getting into my attic and the rest of my house. They had previously treated for termites also in my home, and were very good to deal with then too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Carolina Pest Management
Thank you for the great review! I am so happy to hear the service was a success. Please let us know when we can be of assistance in the future!

Lynn V.
07/2017
5.0
pest control
  + -1 more
I could not have been happier. From the first call to the final performance everything went very smoothly. Tech came on time, was polite and friendly and professional. He found a dead snake in my crawl space, removed it, cleaned up the mess and put down a deodorizer. Problem solved!
Description of Work: I had some sort of critter in my crawl space and needed it removed, and if needed cleaned up after and any access to are closed up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Carolina Pest Management
Thank you for the great review!! We are so glad everything went well!! Please let us know how we can help in the future!

britt J.
06/2017
5.0
pest control
  + -1 more
they were quick, efficient and very professional
Description of Work: treated for ants in the pantry

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DAVID F.
12/2016
5.0
pest control
  + -1 more
They were responsive and took care of the problem. They guaranteed their work, so if the ants come back they will come back.
Description of Work: I had ants in my kitchen and they got rid of them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Trudy W.
09/2016
5.0
pest control
  + -1 more
Went very well. On time and did a good job. I have used them before several times.
Description of Work: Spray inside and out for pests. Spiders and ants in particular.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Carolina Pest Management
Thank you for the review!! Let us know if you need anything in the future!

ANNA & NEIL S.
08/2016
5.0
pest control
  + -1 more
We have used them for 28 years. They seem to be perfectly fine. We had one incident. They came in and did everything that needed to be done with that without the hassle or argument at no charge other than the annual renewable fee. We have not complaints with them.
Description of Work: We have used Carolina Pest Control for bug control. They come on a regular scheduled basis. They do the termite inspections every single year and we got a damage warranty that goes along with that at no charge. They come out once a year for the termites and once a quarter for everything else.
Rating CategoryRating out of 5
Yes, I recommend this pro
$135

ANNA & NEIL S.
08/2016
5.0
pest control
  + -1 more
We have used them for 28 years. They seem to be perfectly fine. We had one incident. They came in and did everything that needed to be done with that without the hassle or argument at no charge other than the annual renewable fee. We have not complaints with them.
Description of Work: We have used Carolina Pest Control for bug control. They come on a regular scheduled basis. They do the termite inspections every single year and we got a damage warranty that goes along with that at no charge. They come out once a year for the termites and once a quarter for everything else.
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret J.
07/2016
5.0
pest control
  + -1 more
This is the second year we've used them. It costs $65 a month. I think they're better than others on pricing. We had another problem where the mosquitoes were still showing up very quickly. My property is sloped, so there are a lot of drains to redirect the water. They were laying eggs in there. So, she started to treat the drains and they went down to zero. It worked out really well.
Description of Work: They sprayed for mosquitoes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Terra S.
01/2016
5.0
pest control
  + -1 more
Technician was friendly, professional, and timely. He was very knowledgeable and ensured I understood the work to be done and the safety of the product used to spray indoors. I've had 2 preventive sprays so far and have not had any issues.
Description of Work: Preventive spray in the house and the outside perimeter every 3 months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Janet L.
10/2015
5.0
pest control, animal removal
  + 0 more
Arrived on time; only treated for problems found (we already knew them) and did not push anything beyond the requested services.
Description of Work: Inspect house for ants and mice and treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

LISBETH M.
06/2015
5.0
pest control
  + -1 more
Very professional, good to work with. Will re-treat within 30 days if needed. Provide many tips for how to keep critters away in future. There is no magic wand for bugs but this company's treatments help a lot.
Description of Work: Inside and outside of rental duplex, spray and treat for german and american cockroaches.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jessica B.
05/2015
5.0
pest control
  + -1 more
What was great about it is it was for our rental home and all I had to do is set up the payment with the company. Then they took it from there and contacted my tenant and set up the appointment and then called me just to let me know when the appointment was and everything was good. Excellent service and made it easy when getting a vendor for my tenants. They were very professional.
Description of Work: treated for ants

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sally C.
05/2015
5.0
pest control, animal removal
  + 0 more
I received a call very quickly after submitting a request for information. Pam at the office explained all the services available and made recommendations on what I needed, and also explained why I didn't need certain services I asked about. She scheduled the appointment for a technician to do the work the next. day. He arrived on time and was very courteous. He explained everything he would be doing and was very thorough and paid a lot of attention to detail. After completing the job, he walked me around the house and explained everything he did. I've scheduled him to come back for quarterly treatments. The price and the work were exactly what I was expecting with no surprises, and Dan, the technician was extremely personable and professional.
Description of Work: Removed 3 wasps nests and several spider webs. Sprayed the exterior of the house for common pests and set ant traps after finding a couple of ant trails.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Craig J.
02/2015
5.0
pest control
  + -1 more
Troy was fabulous and he always took care of everything. They were friendly and always on time.
Description of Work: They did the pest control for our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

EDAN I.
10/2014
5.0
pest control
  + -1 more
I like them. They do an outside green pest control. I have also hired them in the past to do fire ants once a year. One thing that I like about them, is that they send out the same exterminator all the time, so it seems personable. Even when I was frustrated with the mosquitoes, the woman talked to me about it, and she gave us one free treatment. I really like their company.
Description of Work: We use Carolina Pest Management. I have them do quarterly around the house pest management work, and in the summer, they do mosquitoes every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Terry M.
09/2014
5.0
pest control
  + -1 more
Contacted company for estimate that might possibly save us $$$ over current contractor. While I did not use the company, the service person with whom I spoke was very helpful in helping me make a contractor switch. Would recommend this company just by the way I was treated even tho the rep knew I was not a potential customer. Very professional and friendly. First rate!
Description of Work: Contacted company for estimate that might possibly save us $$$ over current contractor. While I did not use the company, the service person with whom I spoke was very helpful in helping me make a contractor switch. Would recommend this company just by the way I was treated even tho the rep knew I was not a potential customer. Very professional and friendly. First rate!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alice C.
09/2014
5.0
pest control
  + -1 more
It went very well. All of the issues stopped after the spray. They were very nice.
Description of Work: I purchased a Big Deal for $85 for General Pest Control Treatment!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Delon F.
07/2014
5.0
pest control
  + -1 more
They did a great job. She was a really nice lady that came and we spoke a lot and I really like her. It's a good service I guess. I think they're very competitive in wherever they should be.
Description of Work: .

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Salih O.
07/2014
5.0
pest control
  + -1 more
Michelle from Carolina Pest Management is easy to get in touch with for scheduling. She is pleasant, personable, punctual, takes the time to understand any concerns or problems before she gets started with our quarterly service, and is always ready to answer questions and offer information. It's also really convenient to always have the same person doing our quarterly treatment since there is less explanation involved, she knows us and our home.
Description of Work: Quarterly pest control treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

PO Box 368, Monroe, NC 28111

www.carolinapest.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Carolina Pest Management is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Carolina Pest Management accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carolina Pest Management offers free project estimates.
Yes, Carolina Pest Management offers eco-friendly accreditations.
No, Carolina Pest Management does not offer a senior discount.
Yes, Carolina Pest Management offers emergency services.
No, Carolina Pest Management does not offer warranties.
Carolina Pest Management offers the following services: Residential and commercial exterminating, trapping, green pest control, termite treatments, sentricon termite baiting system sales, bats, rodents, pigeons, birds, snakes, moisture control & seal crawlspaces.
Organic termite treatment, very high roofs & rent necessary equipment.

Contact information

PO Box 368, Monroe, NC 28111

www.carolinapest.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed