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A FAMILY APPLIANCE

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small

About us

We are a retail major appliance store. We service and sell reconditioned major appliances. Our store is family owned and operated, with Ruben & Bonnie Lavoignet as the owners.

Business highlights

18 years of trusted experience

Services we offer

MAJOR APPLIANCE SALES AND REPAIRS.

Services we don't offer

WE DO NOT WORK ON COMMERCIAL APPLIANCES OR AIR CONDITIONING UNITS.

Amenities

Warranties
Yes

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
5.0
responsiveness
3.7
punctuality
4.0
Showing 1-3 of 3 reviews

Joe A.
01/2011
1.0
appliance repair
  + -1 more
Refrigerator was missing parts, which company was to supply. I can't locate them now. I believe company has gone out of business and owner(s) have left town.
Description of Work: Sold refurbished refrigerator

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

$200

SCOTT D.
08/2008
5.0
appliance repair
  + -1 more
Initially they thought I had a bad motor and it would be $130 -$200 to repair it. Dryer was in a cramped space in my home, and they took it back to their shop. Here, they discovered it was just a bad switch. The cleaned the inside of the unit, replaced the switch and brought the unit back and reconnected everything. This experience also demonstrates a level of honesty on their part as well. I am pleased! Thanks A Family Appliance!
Description of Work: Had a dead dryer. They came out evaluated the problem and took the appliance to their shop here, in Monroe. They brought it back THE SAME DAY REPAIRED and for less than quoted!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$80

LAURA M.
05/2008
5.0
appliance repair
  + -1 more
It went very well, from the time I stopped in to their little shop, until the end when my dryer and washer were both operational in my new home.
Description of Work: This company replaced the service cord for my dryer and they balanced both the washer & dryer while they were here - all for $20 and very professionally!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

    Contact information

    605 Patton Ave, Monroe, NC 28110


    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Appliance Repair - Small

    FAQ

    A FAMILY APPLIANCE is currently rated 3.7 overall out of 5.

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 4:00 PM

    No, A FAMILY APPLIANCE does not offer free project estimates.
    No, A FAMILY APPLIANCE does not offer eco-friendly accreditations.
    No, A FAMILY APPLIANCE does not offer a senior discount.
    No, A FAMILY APPLIANCE does not offer emergency services.
    Yes, A FAMILY APPLIANCE offers warranties.
    A FAMILY APPLIANCE offers the following services: MAJOR APPLIANCE SALES AND REPAIRS.
    WE DO NOT WORK ON COMMERCIAL APPLIANCES OR AIR CONDITIONING UNITS.

    Contact information

    605 Patton Ave, Monroe, NC 28110


    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM