Fully insured residential cleaning company. We specialize in weekly, biweekly, monthly and one time deep cleanings. Every house and every resident is unique, therefore every home deserves it's own unique cleaning plan. From vacuuming to linen changes, we give 110% so our clients are satisfied and happy. I personally clean homes, because I believe in hard work. Our professional and friendly demeanors are second to none. I have very competitive prices, usually coming in under my competitor's rates. I offer a free in home estimate, where we work together to accomplish your goals, both cleanliness and budget wise. We have an extensive line of cleaning products, but we are happy to use what you provide.
Business highlights
13 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly
Services we offer
My residential cleaning service performs all tasks related to general housekeeping. We dust, vacuum, and clean all hard flooring, kitchens, baths, baseboards, ceiling fans, change bed linens, laundry, etc. Many items are included in a regular cleaning, some by request only with an additional expense.
Stephanie did a wonderful job. Everything was spotless when she left. She was personable and friendly. She is a credit to your company.
Description of Work: Apt cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Bryan J.
10/2020
5.0
house cleaning, pet sitters
+ 0 more
They do an amazing job and I would highly recommend them to anyone. I used their services for 3 years.
Description of Work: Housecleaning, interior design/ consulting
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary W.
10/2020
5.0
house cleaning
+ -1 more
Excellent service. They always do a great job and are always very responsive. On the very rare occasion that something is missed, they very quickly take care of it. They also do everything they can to be flexible when needed.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Abby G.
08/2019
5.0
house cleaning
+ -1 more
Jen is an amazing person and housecleaner. She really takes ownership of her work and business and does a fantastic job every time. We have used her company for years. She also loves our dog, which is an added bonus!
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Living Clean Cleaners, LLC
I adore [Member Name Removed] and the entire family is amazing to work with. Thank you for the great review.
Louis T.
08/2019
5.0
house cleaning
+ -1 more
Excellent service; the house was thoroughly cleaned. Person cleaning receives satisfaction from making sure the customer is well served with a completely clean house.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Living Clean Cleaners, LLC
Love this client. Very kind and enjoyable to be around.
Roani C.
06/2019
1.0
house cleaning
+ -1 more
Not well. On June 13, I made an appointment with Jennifer for June 26 at 2:00pm but on June 22 she emailed me that "Unfortunately, we are completely booked for near future. Perhaps you can check back in a few months." I don't really believe her explanation but I know I will not be using this company in the future.
Description of Work: Estimate for housecleaning services.
Rating Category
Rating out of 5
Response from Living Clean Cleaners, LLC
[Member Name Removed] is correct. We set up an appointment for a walkthrough and estimate. Unfortunately, in the interim period, I had to let a couple of staff members go unexpectedly. Due to a staff shortage, we aren’t taking new clients. I didn’t feel it would be fair to quote a home when we don’t have the manpower to commit to cleaning the home. I’m sure [Member Name Removed] will have no problems finding another service and I’m sorry it upset her to the point she felt the need to give a harsh review when we had never even met.
Bob L.
01/2019
2.0
house cleaning
+ -1 more
I am a property manager. Jen (the owner) had Keisha clean 6 houses for me in about one week. About two weeks later the tenants in 2 houses moved in and found what they considered serious cleaning problems. I emailed Jen and asked her to call me so we could correct the problems. She emailed me saying there was a serious illness in her family and said she would get in touch with me soon. I told her I was sorry about her situation and would wait for her call. Two months later I had still not heard from her so wrote her saying I wanted to give it one more try. She did not respond so a week later I wrote her saying I need to speak to her before writing my Angie's List review. She immediately responded and offered a $100 refund of the $1035 I had paid her. I really wanted the 2 houses touched up, but accepted her offer. Then I wrote to her 2 months later asking for information so I could complete my tax responsibilities. No reply. I then told her I would be writing an Angie's review. She immediately responded, telling me I was inconsiderate and needed to have more compassion for her family situation. You can judge for yourself. The only time she ever responded was when I mentioned an upcoming Angie's review.
Description of Work: 6 house cleanings
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0
$1,035
Response from Living Clean Cleaners, LLC
This client reached out to me on July 20 to discuss some move in cleanings for homes he rents to college students in Chapel Hill. I found out my daughter had cancer prior to meeting with him and subbed his work out to Keisha who I have used numerous times in the course of five years. I let him know she would be taking over. She met with him on July 24 to discuss cleaning five of these units. From July 26 to August 4 she cleaned six homes for [Member Name Removed]. One she did twice as he was a little displeased. He walked through each home with her and signed off on them. He was very erratic in scheduling due to painter issues but she was flexible to his needs. As you can imagine, the homes were not in great shape. August 28 I received an email from [Member Name Removed] stating there was a tenant complaint from the last home cleaned on August 4. This is the email from [Member Name Removed] detailing what he required at the cleaning for which he was present ‘Description:Unit D3 this is not a move out. You don’t have to go inside cabinets or the refrigerator or the oven, etc. It’s cleaning the bathrooms, there are 2 1/2 bathrooms and as much of the kitchen as you can get to. Not the oven not the refrigerator just the Surfaces. Maybe wet mopping the new hardwood floor.’ He received all six home cleaned some for a full eight hour day (they are college students) for $835. This is well below the market costs of $40/hour. He then waited a full three and a half weeks to issue a complaint. I forwarded his complaint to Keisha but he did not respond to her. Unfortunately, my daughter was in the middle of major surgery and getting ready for chemo treatments and I wasn’t working at this time. I assumed his issues had been addressed. Then in October [Member Name Removed] decided to use the threat of a negative review against me if I didn’t do something immediately. I was very confused as why he wouldn’t deal with the person who had done his cleaning, nor why he didn’t understand why I wasn’t working at this point. However I offered him a $50 refund (of which I’ve not personally received any money) to which he replied he actually had two complaints. Fine, it’s been almost three months since the cleaning with nary a word of a second complaint, but I promptly issued him a $100 refund making his grand total for deep cleanings $735 for six units housing college students. He then reached out to me wanted my tax ID and address information to send a 1099. When I refused to give it to him he responded I would be getting a very severe review on Angie’s List. I told him I no longer cared, as I thought it was wrong to hold the threat of a negative review over someone’s head to get your way. He is not required to issue a 1099 to my company as we are an S Corp. More than anything, my company didn’t earn money off of his homes and I advised him to reach out to Keisha if he needed more information. I’ve already contacted Review Integrity due to this client holding my company hostage with the threat of negative reviews when A) the work had been completed and signed off on B) He received a generous refund C) he doesn’t require the information he’s requesting and I don’t wish to have further communication with this man. I think the fact he’s writing this review five months after the cleanings when I didn’t acquiesce to his demands very telling.
Debra B.
05/2018
5.0
house cleaning
+ -1 more
I hired this company because the owner, Jennifer, was personable and professional. She was the only one during the quote process that actually touched floors, walls, etc to assess for dirt. She addressed all of my concerns, and I hired her company. Lora came today and was excellent. She was thorough and detailed. I have used a couple other companies in the past, but my house hasn't been this clean since I cleaned it myself.
Description of Work: Whole house cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Craig S.
01/2018
5.0
house cleaning
+ -1 more
Excellent job. Theresa came and did an amazing job on our floors molding and bathrooms. We told her to ignore bedrooms... laundry etc. Specifically asked for detail in above items. She was here 4 hours a month
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Craig S.
01/2018
5.0
house cleaning
+ -1 more
Jen did a GREAT job. She arrived on time and worked straight through until she was done. She is very friendly and I was comfortable having her in the home.
Description of Work: Overall House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Rochelle B.
09/2017
5.0
house cleaning
+ -1 more
It went very well. These are very nice people. I have already scheduled regular cleaning services.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Tim B.
08/2017
5.0
house cleaning
+ -1 more
Great! Jen and her team always arrive on schedule, and my wife and I are consistently pleased with their work.
Description of Work: Once-a-month whole-house clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Tim B.
08/2017
5.0
house cleaning
+ -1 more
Quality of Service was exceptional. Payments were done online via credit card - easy. Would certainly hire again!
Description of Work: Monthly Whole House Cleans
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alison B.
07/2017
4.0
house cleaning
+ -1 more
First visit was very good. The second visit was disappointing because the person who did the cleaning both times evidently rushed through the job and was out in 2 1/2 hours or less (I was out and came back to find that she had already left). I do feel that she was trust worthy, but not worth the price I paid. My condo is 1500 sq ft and a thorough job would take more time than that.
Description of Work: total, thorough house cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Response from Living Clean Cleaners, LLC
We don't charge based on time as some cleaners are very quick and others very slow. Typically a 1500 sq foot home would be a 2.5-3 hour clean. A single occupation condo wouldn't be unusual to fall on 2.5 hours unless the resident is excessively dirty. Without specific deficiencies in the cleaning it's hard to address this type of concern except to have a cleaner kill time at a home. I apologize for the client's dissatisfaction. I know she loved her initial deep clean and had no specific complaint with second aside from speed of clean.
Aubrey S.
07/2017
5.0
house cleaning
+ -1 more
Outstanding!!! They're always very responsive, trustworthy, consistent, reliable, and professional. I'm very nit picky and theyve been cleaning my house since I purchased it almost 2 years ago.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Living Clean Cleaners, LLC
Thanks!
Elizabeth W.
07/2017
5.0
house cleaning
+ -1 more
Their work is professional and excellent.
Description of Work: House cleaning: dusting, mopping, vacuuming, kitchen cleaning, bathroom cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Living Clean Cleaners, LLC
This client is the best!!
Allie B.
07/2017
5.0
house cleaning
+ -1 more
Living Clean was very accommodating and scheduled when I needed them to come. They did an amazing job when they came to clean. Would use them again.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jan W.
07/2017
5.0
house cleaning
+ -1 more
Jen and her team did an excellent job! I can't thank them enough. I would highly recommend them. After such a great experience with the deep clean i will be continuing with them on an ongoing basis.
Description of Work: Initially I had my parent's home deep cleaned from top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill C.
06/2017
5.0
house cleaning
+ -1 more
Very well. Addressed all needs except fingerprints on doorsills which were missed. Overall, very good general quality of work. Very professional.
Description of Work: Deep cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Catherine C.
06/2017
5.0
house cleaning
+ -1 more
They did an excellent job and would definitely use again and highly recommend!
Description of Work: Full house cleaning and deep clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melinda G.
05/2017
5.0
house cleaning
+ -1 more
Excellent! She was very punctual and the work was impeccable.
Description of Work: Jenn did a deep cleaning of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah B.
02/2017
5.0
house cleaning
+ -1 more
Everything has been very satisfactory. The company is extremely responsive and the cleanings have been excellent. I have already recommended them to several friends.
Description of Work: Bi-weekly cleaning for a 4 bedroom house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Catherine C.
10/2016
5.0
house cleaning
+ -1 more
Great work! Very professional and did a great job with a pretty messy house. We are definitely hiring for continued services!
Description of Work: Deep cleaning of entire house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
David D.
10/2016
5.0
house cleaning
+ -1 more
I purchase coupon and Jen came by and cleaned the house very quickly. Did a very good job and I would use again.
Description of Work: Whole house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Crystal W.
10/2016
5.0
house cleaning
+ -1 more
Excellent work. Jen and her staff are at once professional and personable. You don't find many house cleaners you can rate 100%--I think it's something about how personal that particular chore is to most of us. But I'd rate these women 100% without a doubt.
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Service Categories
House Cleaning,
Animal & House Sitting
FAQ
Living Clean Cleaners, LLC is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Living Clean Cleaners, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Living Clean Cleaners, LLC offers free project estimates.
Yes, Living Clean Cleaners, LLC offers eco-friendly accreditations.
Yes, Living Clean Cleaners, LLC offers a 10% senior discount.
No, Living Clean Cleaners, LLC does not offer emergency services.
No, Living Clean Cleaners, LLC does not offer warranties.
Living Clean Cleaners, LLC offers the following services: My residential cleaning service performs all tasks related to general housekeeping. We dust, vacuum, and clean all hard flooring, kitchens, baths, baseboards, ceiling fans, change bed linens, laundry, etc. Many items are included in a regular cleaning, some by request only with an additional expense.