Thorough cleaning. Lasted 12+ hours. Left a lot of debris in the house from blowing out the ducts
Description of Work: Cleaned 2 heat pump systems
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$980
Lauri M.
01/2015
5.0
air duct cleaning
 + -1 more
I called and got an Appointment within like 4 days and she (SUSAN)who was pleasant and explained the whole b process to me quoted me a price of $800 for the standard 2 floors but said it would be more of I had additional vents which I did . 2 guys arrived right on time the morning they were scheduled to be here and immediately started to work at 830 and they were two of the hardest working people I have ever seen They might have stopped to take a break once all day for 15 minutes but that was it I had to con them into eating some pizza for lunch They said they just normally work until the job is done. They cleaned all of the vent covers and when they were done, the dingy yllow ones I was sure would need replacing looked brand new. It was probably 730 that night before they were done and about 12 50 gallon trash bags of dust and debris later, they cleaned up all their equipment and trash and we're on their way Probably the best money spent in quite some time. I read a bad review on here but it is hard to believe they could have been talking about the same company . I willv definitely use them again
Description of Work: Cleaned 32 ducts in a house t that we purchased that had been sitting for quite some time. I do not think that the ducts g ad ever been cleaned and there was a great amount of construction debrIs just swept into the air ducts when the house built causing major breathing problems as well as both of the air conditioning systems were having to be replaced and the heating and air company said they need this done before the Unirea were installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
CHARLES M.
12/2014
5.0
air duct cleaning
 + -1 more
They were here all day cleaning and they were very thorough. We were very pleased with the service. The quality of work was well worth paying the $570.
Description of Work: They cleaned all of our air ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$570
Lauri M.
10/2014
5.0
air duct cleaning
 + -1 more
It went great. I was more than pleased with the work that these guys did. These were some of the hardest working guys I have seen in a long time. They scrubbed and bleached all of our vent covers to where they look brand new, I was planning to buy new ones but now I don't need to. They cleaned up every speck of dust so much so that you would never have even known they were even there and the air is so much cleaner and smells much better. I would recommend this service to anyone because it is amazing how dirty your heating and air systems get in5-10 years especially if you have allergy/sinus problems, this can only make things better and these guys are awesome. I would definitely use them again.
Description of Work: I needed to have all of the ducts cleaned in my house and several people had recommended a place in Mocksville that was run by a lady but they couldn't remember the name of the business. I knew it could not be too hard to find if it was in Mocksville and was run by a female. I found it very easily. The lady's name was Susan. The review I read here were not very good but everyone that had recommended her and her company said she was THE BEST so I went with what I had been told. I called her and we scheduled a time for her guys to come out the following week and clean up to 24 vents for $800 and $10 for each additional vent. The two reviews I read said that they never bother to show for apps but they showed up exactly when they were supposed to.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Suzanne K.
07/2013
1.0
air duct cleaning
 + -1 more
In February, 2013 I scheduled my first appointment for early March. The day before the appointment I received a call and was told that there were no techs available in my area for that day and I would have to reschedule. The second appointment was scheduled for April 18th and I received a call on April 17th again indicating that there were no technicians available in my area and I would have to reschedule my appointment. The next appointment, the first available appointment, was scheduled for June 15th. On the day of the appointment I was contacted and told that the were equipment issues and the appointment would have to be rescheduled. On July 20th, the next rescheduled appointment date, the technician did not show up for the scheduled appointment, nor did anyone contact me. I have since contacted Groupon and received a refund. I would not recommend this vendor given my personal experiences. I've scheduled an appointment with one of Angie's List's preferred vendors so I'm sure my experience will be top notch.
Description of Work: I purchased air duct and dryer vent cleaning from Groupon. I never received the service.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$69
Pam M.
04/2013
1.0
air duct cleaning
 + -1 more
Never showed up!
Description of Work: Purchased a Groupon in February and called in middle March for appointment and the only one they had availble was for today. I waited for them to arrive--no show! I called and the lady who answered never said sorry, never said why they didn't show up-only said she could give me another appointment but I would have to wait like 4 weeks! An entire morning wasted and I have wasted money. I would never use them now--goodness knows what kind of job they would do. I'm going to get my refund my Groupon refunded and use someone recommended on Angie's List. Lesson learned!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$39
Response from QUALITY AIR DUCT CLEANING
I have had numerous calls from people with this same complaint. They buy a groupon on line and make an appointment, only to have the company never show up. I have been in business for 19 years and NEVER HAVE AND NEVER WILL OFFER A GROUPON!!!!! My company is NOT at fault. Maybe customers complaints should be directed BACK to the company that you bought the groupon from. Susan Holland Owner Quality Air Duct Cleaning 336-978-8405
Mary W.
08/2012
5.0
air duct cleaning
 + -1 more
Good service, will use again.
Description of Work: Excellent cleaning of 14 ducts and 2 returns at a very competitive price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Abhijit S.
04/2010
5.0
air duct cleaning
 + -1 more
It went well. They were efficient and thorough.
Description of Work: They performed air duct cleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
08/2006
5.0
air duct cleaning
 + -1 more
I CAN TELL THE AIR FLOW HAS IMPROVED. THEY WERE TIMELY BECAUSE THEY WERE IN AND OUT IN NO TIME. THEY CHARGED A REASONABLE ENOUGH PRICE. I WAS SATISFIED.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning
FAQ
QUALITY AIR DUCT CLEANING is currently rated 4.7 overall out of 5.
No, QUALITY AIR DUCT CLEANING does not offer free project estimates.
No, QUALITY AIR DUCT CLEANING does not offer eco-friendly accreditations.
No, QUALITY AIR DUCT CLEANING does not offer a senior discount.
No, QUALITY AIR DUCT CLEANING does not offer emergency services.
No, QUALITY AIR DUCT CLEANING does not offer warranties.
QUALITY AIR DUCT CLEANING offers the following services: Air duct cleaning