Saye Specialty Electric Inc

Contacted Bob Saye just before the Fourth of July holiday. He came out the evening before the 4th to look over the job, then hand delivered a written estimate to me the next day (we had no internet/e-mail yet). Two young men arrived the following day to start the work. They were pleasant, courteous, focused on their tasks, and listened to my questions and ideas. Bob Saye arrived to supervise the replacement of the foyer fixture. Jeff, one of the electricians, took pains to clean the glass bell jar and Bennett offered to touch up a spot on the fixture with some paint (it was a used fixture). I was delighted with the results! Bob provided guidance on the under-cabinet lighting job as to what type of light fixtures I could purchase. His men went under the house to wire it all to one dimmer switch. Since one of the new fans I had purchased was defective, Bob Saye himself came on a Saturday to switch it out, no charge. Fair, decent, excellent service & responsive.

I called and a person answered the telephone on the second ring. I was immediately given a date to expect service that was suitable to me. Two employees appeared 10 minutes early and did their work to our satisfaction. I was told I would be invoiced and received bill within 3 days. They did what they said they would, when they would, high quality of service, at a reasonable price.

Bob Saye returned my call the same day. Although he was busy, he was able to send a crew in two days because I had painters coming during the week. The two man crew were very efficient and completed all the work in a timely manner.

Asked to check/fix outdoor light, estimate more work. Told they charge for entire visit--including time for estimate. No one else returned my calls, I agreed. Young man was professional, thorough, replaced light with new fixture Saye helpfully suggested I buy ''just in case.'' Paid $120.00 for 20 minutes actual work, rest of time was for estimate to be mailed by end of the week. Several weeks, no estimate. Called 2x. Not only had I not received estimate I PAID FOR, had to threaten bad Angie's report to get response. Estimate finally received was twice cost of another company who did a great job. As freelancer, I estimate all the time for companies - some buy, some don't. It's the cost of doing business - have never charged/been charged for someone to pitch business/for me to pitch theirs. I understand busy, things fall through cracks sometimes. But keeping me waiting, making me call twice, for something I paid for (& shouldn't have)is not a great way to gain customers/good PR.

I called in the morning and left message. They returned my call that afternoon and had an electrician at my house the following morning. The electrician, Darrel, was very pleasant, courteous, and knowledgeable. He had the problem solved and fixed in 45 minutes. He took the time to show me the problem and explain why this was causing the circuit to trip. A truly first class experience. I will be recommending them to all of my friends.

Very smoothly. Bob was prompt in responding to my initial email requesting a quote. He came to our home and looked over our barn and gave us an estimate a few days later. We got onto the schedule and 2 polite electricians showed up a couple days later. It took 2 days to install everything listed above. The inspector showed up the following day and we passed a rough inspection. We needed to add GFI receptacles. I emailed Bob and the same men came out the next day and installed the new receptacles. The inspector showed up that afternoon and everything passed. We are very satisfied with Saye Electric and we look forward to working with them on other projects.

They were on time and were done very quickly. They brought the fan w/them and installed it, vented the fan and installed a switch for the fan next to the light switch. They fixed whatever problem we were having with the bedroom closet light and the hall light. They were done faster than they estimated. The price was very reasonable. They cleaned up after themselves very well.

Bob Saye was one of the only electricians I called (all from this list) who returned my call. He called initially to tell me they were very busy and he would go by my house to look at the problem and get back to me. He called me back a couple of days later, apologized for not having gotten back to me sooner and then gave me a general quote and time-line for getting to the work. Because I had such poor response from the other electricians I called I accepted the quote immediately as I needed the work done. To be honest I never even saw the Saye guys; they showed up, did exactly what they said they'd do, fixed the problem and invoiced me for less than the quote about a week later.

Daryl was extremely courteous, professional, and accommodating when I requested more work than I originally asked. When I mentioned Angie's list, he informed me of coupon, which I had forgotten. Did much more work and charged far less than previous Angie's List coupon electrician. Would recommend this company in a heartbeat. Only complaint - I called on a Thursday, and they were unable to schedule me until today. The service was certainly well worth the wait.

Two representatives from the company came during the time fram agreed upon. They worked quickly and neatly and were very polite.

Repairman talked more than he worked. He also had to return because a repair on a 3-way switch he thought he had completed was done incorrectly.

At first glance, $300 might seem like a lot for installing two lights. However, when I realized that the entry light would involve two electricians (including Bob Saye), a special ladder, and some cramped working space, the amount of effort made the price seem very reasonable. Bob and his assistant did a great job. I would use them again.

THEY HAD TOTAL CONFIDENCE, AND I WAS SATISFIED.

They were great. They were responsive and sent someone out quickly. They sent me a copy of the receipt. They were very professional and give the service that you want when you call a company. The price was reasonable. The tech was here when he said he would be, nice, clean, and mannerly. They also gave $10 off for the Angie's List discount.

One of their technicians, James, as well as the owner, Bob Saye, are great. They are both courteous, prompt, and seem to know what they are doing.

This is the second time we've used Saye Electric and have been very happy with them on both occasions.

The company called me back within an hour, and sent out someone the very next day! The workman was wonderful! He was very informative, explained all the options, understood the US Tec system that was in our condo, and performed the work quickly and cleanly. Overall, a great experience.

Outstanding. Phone call for service was returned promptly. Office staff very efficient. On the phone trouble shooting made for a very cost efficient service call. Service was on time and complete. Would definitely recommend.

The technicians called before arriving; showed up on schedule and performed their work in an efficient and courteous manner.

KNOWLEDGEABLE, POLITE, CLEAN CUT, PROFESSIONAL. DID A NICE JOB & CLEANED UP AFTER. FAST COURTEOUS SERVICE.

BOB SAYE AND HIS TWO CO-WORKERS ARE GREAT TO WORK WITH.

THEY DID FIX THE SWITCH THAT WAS BURNED OUT. THEY DID A GOOD JOB. IT WAS AN EMERGENCY CALL, DUE TO THE BURNING SMELL.

MR. BOB CAME OUT THE VERY SAME DAY THAT I CALLED TO CHECK MY FUSE BOX, AS I HAD NO POWER IN MY TWO BACK ROOMS. HE WAS VERY HELPFUL.

THERE WERE TWO WAYS TO DO IT. THEY QUOTED ME FOR THE LEAST INVASIVE AND LEAST EXPENSIVE METHOD OF INSTALLATION.

I CALLED THE COMPANY AT 2:45PM, DESCRIBE THE PROBLEM, THEY ASKED IF THEY COULD COME OUT THAT DAY TOLD THEM I HAD AN APPOINTMENT OUT OF THE HOUSE AT 4 P.M. THEY SAID THEY COULD BE HERE IN 30 MIN. THEY ARRIVED IN 20 MIN, COMPLETED THE WORK QUICKLY AND IN A PROFESSIONAL MANNER.