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Eye On Your Home

House Cleaning, Property Management, Window Cleaning,

About us

Additional DBA - Eye On Your Home. Owned & operated.

Business highlights

15 years of trusted experience

Services we offer

Property Management for Vacant Homes. Second Home Owners, Vacant For Sale, Estate Support, Realtor Support, Residential and Construction Cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.841 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 41 reviews

M R.
08/2020
1.0
house cleaning, window cleaning, property management
  + 1 more
Melissa Rulli was rude and unprofessional on the phone. Without knowing me she was cussing and constantly interrupting me. This is how not the owner of a business should behave.
Description of Work: Owner is very rude

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Eye On Your Home
First of ALL, you are NOT a client of Eye On Your Home! This VENUE is for reviews of actual service by my company. YOU are an ego hurt owner of Anytime Fitness in Arden who is wounded by MY REVIEW of YOU and YOUR SERVICE as a paying customer of YOURS, so let's get the facts straight here for the general public. Here is my REVIEW that I have put out on Yelp and You! P***** OFF! #ANYTIMEFITNESS Anytime Fitness - South Asheville I gave my daughter permission to sign up for this gym 2 years ago. Last Christmas I called to ask clearly how I cancel her membership and was told it "Expires" In April 2020 and I was stuck paying $39 a month because we could not cancel even if my daughter could no longer utilize the facility. I was not directed to do anything therefore I assumed it would just end at the contract date. Otherwise, her butt would have been in there on said date to cancel. I just realized they are still automatically charging my account it's now July 2020. That's more money that has been wasted. I just called to inquire as to why I would still be getting charged and was told that it does expire but rolls over into a month to month until my daughter comes in person to cancel. I expressed my frustration for never getting the direction that she needed to come in and cancel. He insisted that my daughter was told upon signing up. I told him I don't care about what she an under-aged child was told, I called to ask back in November as I am the mother and the one being charged and was NOT given the proper direction as to what needed to be executed come April. He kept on insisting his staff was right and she had to have told me. I clearly told him that was not the case, I am not deaf and I clearly called originally for the process in order to STOP paying for their facility. Very unprofessional! This is why as a business owner I DO not lock my clients into contracts or programs, because NO one needs to be handcuffed and ripped off to be stuck with a service they no longer need or want! Melissa Rulli

Brian S.
12/2019
5.0
house cleaning, property management
  + 0 more
This group has been fantastic to work with. From initial contact through current, every interaction has been prompt and accurately followed up on. They show up on time, listen and act on requests, and provide the service as what I perceive to be a great value. I would certainly recommend their services to others.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Eye On Your Home
Hello Sir, Thank you do much for your kind words The ladies work very hard. Melissa

Judy S.
11/2019
5.0
house cleaning
  + -1 more
The ladies arrived when scheduled, did a thorough job and left the place looking great so it was ready for the movers to bring in the furnishings.
Description of Work: Deep cleaning before my client moved in to her new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Eye On Your Home
Thank you Mrs [Member Name Removed], The ladies work ho*** ** move in Sparkle!

Teresa L.
11/2019
5.0
house cleaning
  + -1 more
After searching for a consistent thorough cleaning service we found Eye on Your Home and they have been amazing! Cheryl, Valerie and Jolie are friendly, prompt, thorough and have been such a huge help! We have a 3 story home and 2 large dogs and they clean our home in 2 hours and the floors can be eaten off of when they are done! Highly recommend these ladies if you are looking for one time or repeat cleaning!
Description of Work: Bi-Weekly House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Eye On Your Home
Thank you so much! Eye am very proud of ask the hard work the ladies do! Thank you for the kind words. Melissa

Patty K.
11/2019
4.0
house cleaning
  + -1 more
The crew did a great job. Punctual and efficient. They didn't get to a couple requested items but the conditions ended up being worse than expected so it was understandable. Would hire again.
Description of Work: cleaning of empty house before move-in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kim R.
12/2018
5.0
house cleaning
  + -1 more
THEY WERE EXCELLENT!! Melissa and Cheryl and Valerie came ready to dive in and did they ever! They had never been to my house before and I needed it cleaned well since my house was going to be on a house tour the next day. They went where no one else had ventured, haha. The whole team had a great attitude and went above and beyond to make my house literally SPARKLE. I don't know how they cleaned my wooden floors, but they look brand new now. I would recommend them extremely highly.
Description of Work: Deep cleaning of a single family home

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eye On Your Home
Thanks [Member Name Removed] for your lovely review!! You are lovely and so is your super cute home!!! Melissa

Jheri R.
10/2018
5.0
house cleaning
  + -1 more
Went great, good communication, good value, clean like I would which is high praise in my opinion! They clean for me weekly.
Description of Work: Ongoing house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Eye On Your Home
Thanks so much [Member Name Removed]! We appreciate taking car is your home. Melissa

Catherine H.
09/2018
5.0
house cleaning
  + -1 more
Very pleased. Would highly recommend
Description of Work: Full cleaning since I was recovering from surgery an unable to do much for many weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eye On Your Home
Thanks so much! Weook forward to supporting you and your home. Melissa

Michelle H.
09/2018
5.0
house cleaning
  + -1 more
I have been extremely pleased with the service of Eye on Your Home. I have set up for it to be a bi-weekly cleaning appointment. Very professional and thorough employees. I would definitely recommend.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eye On Your Home
Thanks so much Mrs [Member Name Removed], it's a pleasure talking care of lovely clients! Melissa

Todd S.
09/2018
5.0
house cleaning
  + -1 more
Great! Timely and professional. My wife and I are very happy.
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eye On Your Home
Thanks so much!!! Melissa

Lana H.
06/2018
5.0
house cleaning
  + -1 more
They worked fast and steadily, were thorough and professional. I decided to hire them as my regular service every other week. A team of 2 can clean my house in 2 hrs. They did extras like my fridge which was unexpected. Very satisfied. I have recommended them to friends who ask.
Description of Work: I needed my house cleaned. Due to illness, my previous cleaning service was unable to continue the service and house had not been cleaned thoroughly in 2 months. Melissa arrived with an assistant and they thoroughly cleaned main floor, returned 3 days later to complete job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward J P.
06/2018
2.0
house cleaning
  + -1 more
The crew did an OK job. Their lack of respect for the sanctity of my home I found most upsetting (after they departed, I found a vacuum cleaner attachment sitting on my home alter, next to portrayals of my sacred pictures and items of worship). When the owner called to see when I wanted to reschedule, I told her I did not want her in my home and described the transgression. Her response was "Oh, uh-huh." No apology, no nothing. I will not rehire or recommend.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Response from Eye On Your Home
Good Morning Sir, Baffled by your comments I am!! Your home was in complete disarray, dirty, dusty and moldy. WE dug into it and cleaned, pulling the enormous clutter away from every baseboard to get to the large quantity of dirt built up. One thing we are is detailed yet always respectful. Yes We left a vacuum part, glad to get it back. When I called you to set your next date, AT NO time did you voice ANY unhappiness with ANYTHING, what you said was, " I do not want another clean and you left a vacuum part here." Had you complained, I would have inquired as to why? Wish you the best! Melissa

Dawn O.
10/2017
5.0
house cleaning
  + -1 more
Melissa is an extremely professuonal and efficient business owner. She trains her employees personally and confirms what you need to have done is to her satisfaction and yours! Fabulous!!!!!
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eye On Your Home
Awww, thanks very much! My core value is you treat everyone how you want to be treated, business or personal. Thank-you for appreciating. Melissa

Alan M.
07/2017
5.0
house cleaning
  + -1 more
I have been very pleased with their services. I would highly recommend them for house cleaning. They have done and excellent job consistently.
Description of Work: Personnel from Eye on Your Home have been cleaning my house monthly for over one year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mary K.
01/2017
5.0
house cleaning
  + -1 more
I had been away til just before Melissa get here. We'd arranged for her to arrive a couple of days after me. We were expecting 8 guests including a baby for the holiday and my time was short. They did such a good job! They even cleaned the blinds.
Description of Work: Melissa & a coworker cleaned our entire lower level consisting of 2 bathrooms, 2 bedrooms, a family room and a media room after construction of a theater room. There was a layer of dust everywhere! They were very professional & thorough.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Eye On Your Home
I realized I never THANKED-YOU for your kind words! Thanks! Melissa

Marian O.
12/2016
5.0
house cleaning
  + -1 more
Fantastic! I have them booked to begin coming monthly for 1.5 to 2 hours maintenance cleaning. I couldnt be more pleased with Melissa and her team!
Description of Work: The crew of two women has been here twice, each time for a deep clean of 1/2 of the house, which took 2.5 to 3 hours for each half. They were efficient, thorough and professional. The did exactly what i asked, and the rooms sparkled when the finished! They cleaned baseboards, ceiling fans and light fixtures, window sills and some interior windows, bathrooms top to bottom, dusted everything; cleaned kitchen counters, fixtures, cabinets and appliances, and swept, vaccuumed and mopped everyrywhere!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SANDRA K.
11/2016
5.0
house cleaning, property management
  + 0 more
Perfect! Melissa is a real take charge person. She communicates well and is very thoughtful.
Description of Work: Melissa did home watch for us and also provides monthly cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

SANDRA K.
11/2016
5.0
house cleaning, property management
  + 0 more
It went perfectly. When away she provides reports with pictures and when cleaning even the inside mirror on the bathroom medicine cabinet was cleaned of spots. We call that perfect attention to detail. Eye on Your Home provides another level of backup security and a potential trouble shooter when we are away from town. I have no doubt about Melissa being fully capable of getting in there and stopping and solving any problems that turn up. This is a 100% positive recommendation towards someone we are delighted to take onto our team.
Description of Work: She provided home inspection services when we were away and has provided home cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eye On Your Home
Thanks so much!! Look forward to our continued fabulous relationship!

Patricia H.
09/2016
5.0
house cleaning
  + -1 more
They are amazing. Did an outstanding job on the first cleaning and continue to do a great job on a regular basis.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Eye On Your Home
Thanks [Member Name Removed] we appreciate your sweetness and love supporting your home. Melissa

Jonathan J.
06/2016
5.0
house cleaning
  + -1 more
Melissa and her team were excellent. It was my first time hiring a housecleaning service, and I couldn't be happier. My place was, admittedly, a wreck but they kicked-butt above my expectations. 2 hours between 2 workers, well worth the cost given that I now have a clean living space. Terrific communication, she called me back with an hour of leaving her a message after hours and worked me into their schedule with short notice. Will be calling you again! Thanks for the great job!
Description of Work: House cleaning - kitchen, living room and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Adrian B.
04/2016
5.0
house cleaning
  + -1 more
Melissa was very responsive from our first contact. She and her team came and did a through cleaning. They were prompt and courteous. I'm looking forward to our continued relationship. If needed I won't hesitate to use her other services as well.
Description of Work: Performed an initial deep clean on my 3 bedroom, 3 bath home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Eye On Your Home
Thanks [Member name removed], Thanks for your sweetness we love taking care of your home. Melissa

Jerry T.
04/2016
5.0
house cleaning
  + -1 more
Melrose & crew are on time and don't waste time. They have an agenda & none right along without delay.
Description of Work: General cleaning but quite thorough. Rot typical cleaning move things & do on excellent job, would highly recommend team!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Elizabeth H.
01/2016
5.0
house cleaning
  + -1 more
An elderly neighbor lived alone and had fallen, requiring hospitalization. When we found her, her house was a complete mess, including areas of the house where she had become incontinent. As my neighbor's Power of Attorney, I called Melissa (who I found on Angie's List!), and she responded immediately - she called me back within 15 minutes. Melissa is very professional and courteous. I explained to her the situation and warned her of how messy the house was - including the incontinence and smell. I was almost expecting her to tell me to call a haz-mat team instead, but she didn't - she accepted the job immediately without hesitation! I told her I needed someone quickly as the odor was just sitting and building. She was booked that day, but she said she could come at the end of the day to work at least an hour to clean up the worst of the mess. She and her employee showed up that day and went straight to work - they worked like tornados!! They stayed 1 1/2 hours, which I appreciated since they had a full day and worked until 6pm. They did clean up the biggest mess that day, and I had them return a week later to do more cleaning. Their rates are very reasonable ($25/hour/person) and they get SO much done in a short time - very hard workers and very pleasant and professional. That house is cleaner than I have ever seen it! I would definitely use Melissa again.
Description of Work: Melissa and her employee did a fantastic job cleaning my elderly neighbor's house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Eye On Your Home
Thanks so much!!! Hope all is well.

Jean W.
03/2015
4.0
house cleaning
  + -1 more
I was happy that Melisa and helper arrived when they had planned to arrive and went straight to work after getting instructions. They worked very quickly and did a good job. I would hire them again.
Description of Work: Cleaned all rooms, vacuum, dust, clean wood floors, cleaned mop boards.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathy H.
11/2014
5.0
electrician, house cleaning
  + 0 more
I have used the cleaning services twice now and very pleased each time. Melissa and her crew are polite, punctual and efficient. They get right to it and get the job done!
Description of Work: Top to bottom cleaning for company. Baseboards, ceiling fans, the works for 2500 sq ft home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Eye On Your Home
Thanks so much (removed member name), it's our pleasure!
    • 1(current)
    • 2

Contact information

32 Walnut Dr, Mills River, NC 28759

http://eyeonyourhome.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
260918
Trade License Locale
NC
Trade License Authority
North Carolina Real Estate Commission
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Property Management,
Window Cleaning,
Real Estate Agents,
Electrical,
Home Security Systems,
Fencing Driveway Gates,
Cabinet Refacing and Refinishing,
Air Duct Cleaning,
Appliance Repair - Small,
Heating and Air Conditioning,
Gutter Cleaning

FAQ

Eye On Your Home is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Eye On Your Home accepts the following forms of payment: Check
Yes, Eye On Your Home offers free project estimates.
No, Eye On Your Home does not offer eco-friendly accreditations.
No, Eye On Your Home does not offer a senior discount.
No, Eye On Your Home does not offer emergency services.
No, Eye On Your Home does not offer warranties.
Eye On Your Home offers the following services: Property Management for Vacant Homes. Second Home Owners, Vacant For Sale, Estate Support, Realtor Support, Residential and Construction Cleaning

Contact information

32 Walnut Dr, Mills River, NC 28759

http://eyeonyourhome.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed