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NEED A MAID

House Cleaning, Window Cleaning, Pressure Washing,

About us

2 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. ASK ABOUT ADDITIONAL AVAILABILITY.

Business highlights

28 years of trusted experience

Services we offer

COMMERCIAL & RESIDENTIAL DEEP & GENERAL CLEANING, RECURRING SCHEDULED MAID SERVICE CLEANING, WINDOWS, PRESSURE WASHING, HOUSE WASHING, DRIVEWAYS, SIDEWALKS, PRE-SELLS, NEW CONSTRUCTION CLEAN-UP, GUTTER CLEANING, & YARD CLEAN-UP.

Amenities

Free Estimates
Yes
Senior Discount

$10



Accepted payment methods

Check

Reviews

4.859 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
2%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 26-50 of 59 reviews

MARK AND LISA B.
10/2006
5.0
house cleaning
  + -1 more
They arrived on time, did a very thorough job, and finished quickly. The final price ($200) was a little higher than the estimate ($175), but the house was very dirty.
Description of Work: Move out cleaning for a 2,000 square foot house. They dusted, vacuumed, mopped floors, cleaned blinds, ceiling fans, and light fixtures, cleaned inside windows, cleaned bathrooms, cleaned stove, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elizabeth S.
09/2006
5.0
house cleaning
  + -1 more
Very prompt and polite and were willing to perform the service on a Saturday. Would certainly hire them again.
Description of Work: We hired NEED-A-MAID for their thorough (deep) cleaning where they offer to clean the moldings and blinds in addition to the usual vacuuming/dusting/mopping. Their fee is $25 per man-hour of work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

SALLY C.
03/2006
5.0
house cleaning
  + -1 more
They are very accommodating and do a superb job and are eager to please!!
Description of Work: They clean bi-weekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARTHA B.
01/2006
5.0
house cleaning
  + -1 more
They were on time and did a great jog cleaning everything. They did underestimate the time, and only finished the downstairs working from 10 to 5. I had told them the size of house prior. So now we are not sure if our schedules will work out to get the upstairs cleaned before we move in, although they tried really hard.
Description of Work: Did post renovation clean up for house built in 1999 that we are moving into.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

ANITA W.
12/2005
5.0
house cleaning
  + -1 more
They do a great job, and I would recommend them for housecleaning.
Description of Work: Barbara and Natalie did an initial cleaning for this amount, and did a great job. Was well worth the amount. I have been using them weekly since then, and they are very reliable and I'm very pleased. The weekly price is much less, and I have a large house! It's a very good deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

CARMEN A.
11/2005
5.0
house cleaning
  + -1 more
VERY FRIENDLY, THOROUGH, AND EFFICIENT.
Description of Work: HOUSECLEANING - CLEANED ENTIRE HOME, INCLUDING BASEBOARDS, 2 1/2 BATHROOMS, HARDWOOD FLOORS, VACUUMED AND DUSTED. 1700 SQ. FT. TOWNHOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$162.5

CHRISTIE C.
06/2005
5.0
house cleaning
  + -1 more
BARBARA WAS VERY PROFESSIONAL. SHE RETURNED MY CALL RIGHT AWAY TO SCHEDULE AN APPOINTMENT. SHE AND HER ASSISTANT ARRIVED ON TIME WITH THEIR OWN CLEANING SUPPLIES. THEY WORKED EFFICIENTLY TO CLEAN OUR ENTIRE HOME. I WAS IMPRESSED WITH THEIR WORK ETHIC AND ATTENTION TO DETAIL. THEY WERE VERY CONSCIENTIOUS AND RESPECTFUL. WHILE THEY MAY BE PRICED A LITTLE HIGHER THAN SOME COMMON SERVICES, THEIR QUALITY OF WORK IS REFLECTED. I WILL DEFINITELY HIRE THEM AGAIN, ON A MORE REGULAR BASIS.
Description of Work: THOROUGH SPRING CLEANING OF ENTIRE HOME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JANNETTE G.
01/2005
5.0
house cleaning
  + -1 more
THEY WILL STAY UNTIL THE JOB IS FINISHED. THEY RESPOND VERY WELL TO ANY PLACES THAT NEED SPECIAL ATTENTION. THEY WILL STAY UNTIL THE JOB IS FINISHED, HOWEVER, THIS POLICY CAN AFFECT THEIR PUNCTUALITY.
Description of Work: HOUSE CLEANING TWICE A MONTH

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

RANDALL & ANNIE I.
01/2005
5.0
house cleaning
  + -1 more
THEY DID A VERY THOROUGH JOB -- NOT ONLY VACCUUMED BUT ALSO MOPPED ALL FLOORS, CLEANED BASEBOARDS & WINDOWSILLS & DOOR LEDGES -- EVERYTHING LOOKED GREAT! THEY WERE ALSO VERY FRIENDLY, PROFESSIONAL, AND PROMPT.
Description of Work: BARBARA, HER HUSBAND CHRIS, AND HER SON SPENT TWO HOURS (6 HOURS TOTAL @ $25/HOUR, PLUS $25 FOR SUPPLIES) TO CLEAN OUR HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

SHIRLEY W.
01/2005
5.0
house cleaning
  + -1 more
THEY ARE GREAT, RETURN PHONE CALLS VERY QUICKLY, VERY ORGANIZED. JUST VERY NICE PEOPLE
Description of Work: REGULAR HOUSE CLEANING EVERY OTHER WEEK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Linda J.
11/2004
5.0
house cleaning
  + -1 more
THEY CHARGE BY THE SIZE OF THE HOME AND WHAT THE CUSTOMER WANTS DONE. MY HOME IS 4600 SQUARE FEET. I WAITED SEVERAL MONTHS TO MAKE SURE THEIR LEVEL OF HIGH QUALITY CLEANING CONTINUED. IT HAS. BARBARA HAS A WONDERFUL ATTITUDE AND IS A LOVELY PERSON.
Description of Work: WEEKLY HOUSE CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

JOY JIM W.
11/2004
5.0
house cleaning
  + -1 more
THEY ALWAYS DO A GREAT JOB CLEANING MY HOME AND ARE VERY NICE, CHRISTIAN PEOPLE.
Description of Work: GENERAL HOUSE CLEANING AND DETAILED SPRING CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Norma W.
08/2004
2.0
house cleaning
  + -1 more
BARBARA NEEDED REMINDERS TO CLEAN OR HAVE HER PEOPLE CLEAN CERTAIN THINGS CONSISTENTLY (IE. OBVIOUS HANDPRINTS ON THE DOOR FRAMES AND LIGHT SWITCHES). THEY ALSO NEEDED REMINDERS NOT TO SCUFF THE WALLS AND MOLDING ON A WEEKLY BASIS AND TO BE TOLD THAT THINGS LIKE THE FLOOR, SHOWER DOORS AND TOILETS WERE STILL DIRTY AFTER THEY FINISHED THEIR WORK. WE FOUND NUMEROUS SCRATCHES ON THE WALLS AND SHE BROKE A TABLE TOP MIRROR, AND WHEN ADDRESSED, SHE JUST STATED, ''I DON'T THINK WE'RE DOING THAT''. WHEN I ASKED HER HOW THE WINDOW SILLS ARE CLEANED, SHE TOLD ME WITH A FEATHER DUSTER. I SAID TO HER THEN IT LOOKS LIKE YOU SCRATCHED MY WALL WITH THE END OF IT. SHE HAD NO RESPONSE FOR THAT. FOUR DAYS AFTER THIS OCCURRENCE, I THEN RECEIVED A LETTER STATING THAT WE ARE ''UNREASONABLE IN OUR EXPECTATIONS OF WHAT A CLEANING SERVICE IS UNDER OBLIGATION TO DO.'' I DON'T THINK WE HAVE ''UNREASONABLE EXPECTATIONS'' TO HAVE MY HOME CLEANED WITHOUT DAMAGE.
Description of Work: WEEKLY HOUSE AND OFFICE CLEANING.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$135

DIANNE B.
04/2004
5.0
house cleaning
  + -1 more
THEY ARE EXTREMELY FAST AND EFFICIENT. TO DATE WE HAVE BEEN VERY PLEASED WITH THEIR SERVICE.
Description of Work: THE COMPANY HAS BEEN HIRED TO CLEAN OUR HOME EVERY TWO WEEKS. THEY CLEAN 2,500 SQ. FT. AT $100 FOR EACH VISIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robin H.
03/2004
3.0
house cleaning
  + -1 more
THEY STARTED OUT STRONG, BUT THEY WENT DOWN HILL. THEY DIDN'T DO A GOOD JOB. THEN THEY LOST MY HOUSE KEY. SO I AM LOOKING FOR SOMEONE NEW.
Description of Work: HOUSECLEANING

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from NEED A MAID
NEED A MAID''S REPORTS CLEARLY INDICATE THAT WE ARE DOING A VERY GOOD JOB WITH OUR CUSTOMERS'' CLEANING NEEDS AND WILL CONTINUE TO DO SO. QUALITY IS AT THE TOP OF OUR LIST. OUR QUALITY LEVEL IS ALWAYS MAINTAINED. HOWEVER, ONE PROBLEM WE SEE IS THAT SOME CUSTOMERS HAVE A TENDENCY TO ADD THINGS ON US THAT WERE NOT AGREED UPON AT THE TIME OF OUR ESTIMATE, AND AS WE TRY TO ACCOMMODATE THEIR REQEST, OTHER THINGS HAVE TO BE SKIPPED TO COMPENSATE FOR THE TIME IT TAKES TO FULFILL THEIR OTHER REQUESTS THAT WERE NOT AGREED UPON FROM THE START. WE APOLOGIZE TO THOSE WHO SEEM TO MISS THIS PART OF OUR AGEEMENT AND THINK THAT OUR QUALITY HAS SLIPPED. WE BELIEVE IN BEING HONEST WITH OUR CUSTOMERS AND ASK THAT THEY DO THE SAME. WE STRIVE TO HAVE AS CLOSE A RELATIONSHIP WITH OUR CUSTOMERS AS POSSIBLE AND MAINTAIN THEIR TRUST IN US. ONE WAY WE DO THIS IS BY NOT LOOSING KEYS. WE HAVE NEVER LOST A KEY. THAT SIMPLY IS NOT GOOD FOR BUSINESS.

Bonnie K.
03/2004
5.0
house cleaning
  + -1 more
SUPERB. BARBARA AND HER CREW ARE ALWAYS PROMPT, PROFESSIONAL AND THOROUGH. GREAT COMMUNICATION AND TERRIFIC CLEANING. HIGHLY RECOMMENDED SERVICE.
Description of Work: WEEKLY HOUSECLEANING (DUSTING, MOPPING, VACUUMING, BATHROOM CLEANING, ETC.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

SHIRLEY W.
03/2004
5.0
house cleaning
  + -1 more
I HAVE HAD THEM OUT NUMEROUS TIMES AND THEY DO AN EXCELLENT JOB. VERY PROFESSIONAL AND NICE TO WORK WITH.
Description of Work: THEY COME AND DO BIWEEKLY CLEANING (2900 FT).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nina W.
03/2004
2.0
house cleaning
  + -1 more
SEEMED LIKE NICE FOLKS. BUT A WORKER BROKE A PIECE OFF OUR BED WITHOUT NOTIFYING US. I CALLED AND THEY MADE UP AN EXCUSE. THE QUALITY OF SERVICE HAS DIMINISHING AS THE SERVICE CONTINUED. I NOTIFIED THEM OF MY CONCERN, AND THEY STILL DIDN'T IMPROVE. THEY JUST SEEMED TO START SLACKING ON THE DETAILS. VERY DISAPPOINTING, AND I WON'T BE USING THEM AGAIN.
Description of Work: HOUSE CLEANING BI-WEEKLY FOR ABOUT 2000 SQUARE FEET.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$85

KRISTN D.
02/2004
5.0
house cleaning
  + -1 more
THEY DID A GREAT JOB CLEANING MY HOUSE, AND DIDN'T MIND WORKING AROUND MY TWO LARGE, BUT FRIENDLY, DOGS. THE HOUSE LOOKS GREAT AND THEY GOT ALL THE DOG HAIR AND EVEN THE DOG SLOBBER ON MY SLIDING GLASS DOORS. BATHROOMS AND KITCHEN LOOK GOOD, AND THEY DUSTED ALL SHELVES, LIGHTS ETC.
Description of Work: INITIAL CLEANING; WILL CONTINUE CLEANING EVERY TWO WEEKS AT $85 PER WEEK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

ELIZABETH S.
02/2004
5.0
house cleaning
  + -1 more
ALTHOUGH THEY COST AN ARM AND A LEG, BARBARA AND HER HUSBAND CHRIS ARE EXCELLENT. THEY WERE EASY TO SCHEDULE, ARRIVED ON TIME, AND DID A VERY THOROUGH JOB. SHE EVEN GOT MY SHOWER CLEAN (WHICH HAD ELUDED SEVERAL OTHERS.) THEY ARE EXTREMELY PROFESSIONAL AND PERSONABLE. I WILL CONTINUE TO USE THEM SEVERAL TIMES YEARLY FOR DEEP CLEANING. I HIGHLY RECOMMEND THEM!
Description of Work: DEEP CLEANING OF ENTIRE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

DANELLE B.
01/2004
5.0
house cleaning
  + -1 more
BARBARA AND HER HUSBAND CHRIS ARE WONDERFUL! THEY DID A FIRST TIME CLEANING WHICH WENT BEYOND MY EXPECTATIONS AND NOW THEY COME EVERY OTHER WEEK. THEY ARE ALWAYS ON TIME AND VERY, VERY NICE. WE'VE HAD OTHERS CLEAN OUR HOME BEFORE, BUT NO ONE COMPARES TO THEM. THEY DO A FANTASTIC JOB!
Description of Work: THEY COME TO CLEAN OUR HOUSE EVERY OTHER WEEK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

PATRICK F.
12/2003
5.0
house cleaning
  + -1 more
THEY CAME OVER AT NIGHT AND FINISHED THE JOB THAT EVENING. THEY DID A TREMENDOUS JOB AND I WOULD HIGHLY RECOMMEND THEM.
Description of Work: CLEANED MY HOUSE JUST AFTER I HAD THE HARDWOOD FLOORS REFINISHED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CLAIRE & FRANK A.
11/2003
5.0
house cleaning
  + -1 more
BARBARA WAS AHEAD OF SCHEDULE AND EVEN CHECKED IN TO SEE IF SHE COULD COME AND START EARLY. ALL THE WORK AGREED TO WAS COMPLETED PLUS A LITTLE EXTRA. BARBARA WAS FLEXIBLE AND RESPONSIVE TO MY NEEDS. I HOPE TO CONTRACT WITH HER FOR REGULAR VISITS. SHE DID AN EXCELLENT JOB AND WAS EASY TO DO BUSINESS WITH.
Description of Work: FIRST TIME VISIT TO DO AN INITIAL CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

ELLEN AND TOM S.
11/2003
4.0
house cleaning
  + -1 more
BARBARA AND CHRIS CLEANED FOR ME FOR ABOUT ONE YEAR. OVERALL THEY DID A GOOD JOB, BUT RECENT QUALITY HAS NOT BEEN AS GOOD WITH SEVERAL THINGS MISSED. THEY'RE GOOD AT THE BIG CLEANING, IF YOUR HOUSE GETS REALLY DIRTY, THEY'LL GET IT CLEAN. IF YOUR HOUSE IS RELATIVELY CLEAN BUT NEEDS DETAILS COVERED, YOU MIGHT DO BETTER WITH ANOTHER COMPANY. ALWAYS WILLING TO DO EXTRAS: LOAD WASHER, LOAD AND UNLOAD DISHWASHER.
Description of Work: GENERAL CLEANING EVERY OTHER WEEK.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$85

GARY C.
10/2003
5.0
house cleaning
  + -1 more
BARBARA IS A REAL PRO. NO-NONSENSE/ALL-BUSINESS. I THINK SHE WILL PROVE TO BE THE TYPE HOUSEKEEPER I'VE BEEN LOOKING FOR FOR A LONG TIME. WORKED HARD; FOUND THINGS AND DID THINGS PREVIOUS HOUSEKEEPER OVERLOOKED.
Description of Work: COMPLETE HOUSEKEEPING. CHARGED $100 FOR FIRST VISIT; $90 FOR WEEKLY VISITS THEREAFTER. HOUSE IS NEW AND IN GOOD CONDITION AND RELATIVELY CLEAN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)
    • 3

Contact information

1800 WICKERSHAM RD, Midland, NC 28107


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Pressure Washing,
Roof Cleaning,
Deck Maintenance,
Moving Companies,
Lawn and Yard Work,
Hauling,
Gutter Cleaning,
Carpet Cleaning

FAQ

NEED A MAID is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

NEED A MAID accepts the following forms of payment: Check
Yes, NEED A MAID offers free project estimates.
No, NEED A MAID does not offer eco-friendly accreditations.
No, NEED A MAID does not offer a senior discount.
No, NEED A MAID does not offer emergency services.
No, NEED A MAID does not offer warranties.
NEED A MAID offers the following services: COMMERCIAL & RESIDENTIAL DEEP & GENERAL CLEANING, RECURRING SCHEDULED MAID SERVICE CLEANING, WINDOWS, PRESSURE WASHING, HOUSE WASHING, DRIVEWAYS, SIDEWALKS, PRE-SELLS, NEW CONSTRUCTION CLEAN-UP, GUTTER CLEANING, & YARD CLEAN-UP.

Contact information

1800 WICKERSHAM RD, Midland, NC 28107


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM