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Aqua Clear Pools & Decks

Pool and Spa Service, Decks and Porches

About us

Extra $50 charge for holidays. Travel charges may apply. Subs used for concrete & labor.

Business highlights

30 years of trusted experience

Services we offer

Haward products, liners, covers, pumps, openings, closings, decks, above ground specialist, building of decks.

Services we don't offer

Commercial work.

Amenities

Free Estimates
Yes
Senior Discount

ask for details



Accepted payment methods

Check

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
17%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.3
responsiveness
3.7
punctuality
4.0
Showing 1-6 of 6 reviews

EUGENE & JANE K.
07/2010
3.0
pool cleaners
  + -1 more
All the work that Don and his company did for me over the years was more than satisfactory. My only complaint these days was his lack of communication...I tried several times to get him to open my pool this season and had no luck and a friend recommended the company I currently am using
Description of Work: Don used to take great care of my pool but for the past year or so has been very difficult to reach and non responsive...I don't know why. In the meantime I have found another company who has been absolutely terrific so far.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
2.0

$250

Jana G.
04/2010
2.0
pool cleaners
  + -1 more
I got an call back 1 day later from the owner Dan regarding me request. He told me that he will be and come and visit me sometime during the week and will leave me quote without being specific on date or time. I am still waiting for his quote......today we have April 13th. My guess is he was to busy to take on another job! I am a bit disappointed because I contacted him because of his good ratings. Now I went with someone else - and I am very very satisfied with that company (Professional Pool Service) !!!!
Description of Work: I wrote an email to Aqua Clear Pool regarding a quote for a new liner. I called couple of times but couldn't reach anybody so I decided to send an email.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Dena C.
03/2010
5.0
pool cleaners
  + -1 more
I received 4 estimates before I settled on Don to come and do the work I needed. I immediately liked Don because he was direct and knowledgeable. I had moved into a house where the pool sat idle for 18-24 months. The pool had filled with 2 seasons of rain and autumn debris. In the bitter cold Don came out and winterized the pool, then a couple days later drained, cleaned, and brought the pool back up to original conditions. He has been to my house 6 or 7 times to do work. There have been a couple of times where I thought something wasn't working correctly and would call him. He would let me know if it was something about which to be concerned. Then he'd come to my house within 24 hours to check the system. I'm a new pool owner and have been very pleased with his service and professionalism. He is extremely knowledgeable and has been very helpful at getting me up to speed on maintaining the pool.
Description of Work: I had moved into a house where the pool sat idle for 18-24 months. Don came out checked the system and was very clear about what worked and what didn't. He winterized the pool, then a couple days later drained and cleaned it. We then filled it and he brought the pool back up to original conditions. My wife and I have been very happy with his work and prompt response. He also gave me a thorough tutorial on pool chemistry and how to maintain it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

EUGENE & JANE K.
11/2009
5.0
pool cleaners
  + -1 more
I have used Don McClellend of Aqua Clear Pools for 12 years and would never consider using another company. Don has been in charge of cleaning, servicing and repairing needed items and we have never had a problem. He shows up when he says he will and if he is running late he calls us. He has educated us on the proper use of chemicals and cleaning so we can maintain the pool ourselves throughout most of the season after Don opens it for us, and then he comes out a few times each summer to do a professional cleaning. I think his prices are more than fair and I would recommend him highly.
Description of Work: Seasonal closing of our pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

BRIAN H.
07/2007
4.0
pool cleaners
  + -1 more
Did a decent job closing the year before and opening the next spring. In the fall, I needed him to repair a substantial pipe leak and close the pool for winter. He failed to return 4 calls and I never heard from him again.
Description of Work: Opened and closed pool for season. Repaired pipes and chlorine injector.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$300

Sharyn V.
08/2002
5.0
pool cleaners
  + -1 more
I CAN''T SAY ENOUGH ABOUT HOW WONDERFUL DON IS. HE REALLY KNOWS THE BUSINESS AND HELPED US SO MUCH TO UNDERSTAND HOW TO TAKE CARE OF OUR POOL. VERY PROFESSIONAL AND KEPT CHECKING WITH US TO MAKE SURE WE WERE SATISFIED AND FELT COMFORTABLE. I HIGHLY RECOMMEND HIM --EXCELLENT EXPERIENCE.
Description of Work: DON CAME OUT TO HELP US WITH OUR NEW POOL --WE JUST COULDN''T GET THE CHEMICALS RIGHT AND THE ALGAE HAD GOTTEN OUT OF CONTROL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    1701 Cal Bost Rd, Midland, NC 28107

    www.aquaclearpoolsanddecks.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Decks and Porches

    FAQ

    Aqua Clear Pools & Decks is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Aqua Clear Pools & Decks accepts the following forms of payment: Check
    Yes, Aqua Clear Pools & Decks offers free project estimates.
    No, Aqua Clear Pools & Decks does not offer eco-friendly accreditations.
    No, Aqua Clear Pools & Decks does not offer a senior discount.
    No, Aqua Clear Pools & Decks does not offer emergency services.
    No, Aqua Clear Pools & Decks does not offer warranties.
    Aqua Clear Pools & Decks offers the following services: Haward products, liners, covers, pumps, openings, closings, decks, above ground specialist, building of decks.
    Commercial work.

    Contact information

    1701 Cal Bost Rd, Midland, NC 28107

    www.aquaclearpoolsanddecks.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM