UPDATED: The owner reached out to me and we came to an understanding. That tells me a lot about his character and that he cares about his business. Also I was a little harsh on starting the review. I’m sure he does great work and will hopefully be able to use him in the future and turn this into a 5 star ⭐️
Came here because I was referred to them by a previous customer. After getting the design professionally designed by another company I just need it cut and installed. After driving an hour to bring the files to them I was told the files were not cut files and instead of trying to work with them or measuring my truck and offering a service told me that i would need them redone. Just so happens I decided to try another place today. Turn out the files were actually perfect. They said exactly “these are some the best files I have ever seen. Needless to say I wasted gas and my breath going here. I’m sure he does a great job if your looking for a basic vinyl wrap but when it comes to layers I would suggest not wasting your time. What’s even more surprising is that being a graphics establishment they should have been able to resize or place it appropriately. Also told me it was a full wrap when it was only a partial.
Response from Vinyl Addictions
Hello there I have recently reviewed your review on my company and I would like to add to your comment that when you brought me to Files I had told you and before you drove an hour to my company that I myself had no design experience or editing files that I can’t put into my print system and just print I did offer to send it to my designer and edit it but you said you had your own company handling the edited and design portion of your files so you were going to follow up with them when your company called me I had let them know what exactly I was looking for I never heard back until I got this review. Hope you have a great day.