United Family Movers CNC, LLC

moving company

About us

United Family Movers is a family-owned and operated business founded by Luis and Chelsea, with extensive home service industry experience. They grew up in Sonoma County, CA, and helped Chelsea's parents build a home service empire. After moving to Florida in 2020, they established United Family Movers with a commitment to providing exceptional moving services while upholding their values. The UFM team's daily goal is to serve the community with integrity, hard work, and diligence, delivering high-quality work and maintaining a level of professionalism that customers can trust. Despite the untrustworthy reputation of the industry, UFM strives to stand out by breaking the industry's stigma. They work with residential homes and local businesses such as Builders Bargain, The Dalmar Hotel, and more. -Fixed Flat Rate Quotes-Packing & Moving-Local & Long Distance- Fluent both English & Spanish-On-site & Virtual Estimates-Material Delivery Available

Business highlights

14 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.474 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
16%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.4
value
4.4
responsiveness
4.5
Showing 26-50 of 74 reviews

Michael S.
12/2022
5.0
Very punctual and attentive during entire process from scheduling to the actual unloading. Awesome communication..thanks for job well done!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Lucinda F.
12/2022
5.0
Let me tell yall, my experience with United Family Movers was excellent service, communication, on time, dependability, flexibility, and quality. Simmi and his partner showed up b4 time, which worked out for me. They were very professional, and courteous. They reassembled my furniture better than the furniture delivery store. They were very efficient. They asked for the exact payment/balance that was due at the end of services, no uprated charges that other moving companies do. I will definitely use United Family Movers again towards my next move. I highly recommend giving them a try.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rosa M.
12/2022
4.5
Great experience

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jhenny F.
10/2022
5.0
Noel and his movers are fantastic. My move was scheduled at 1:00 pm and I was over half an hour late meeting them. I felt so bad because I am always respectful of people's time. They were still very gracious and professional. My studio was empty in less than an hour. All my belongings were handed with extreme care. 10/10 recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Taciana M.
09/2022
5.0
I had an easy move, only 2 major pieces of furniture and other smaller items. The workers were fast and competent.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Julia M.
08/2022
5.0
Gisselle was professional and very helpful in the booking process. We are looking forward to moving with United Family Movers in a few weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lenneice C.
08/2022
5.0
The movers will treat you like family. Great company!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tami B.
08/2022
4.0
The guys moving the furniture were really personable and efficient. The paperwork was easy, the estimate was exactly what was charged. They had forgotten one item, but they went back to get it and will deliver that soon.

Rating CategoryRating out of 5
quality
3.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick O.
08/2022
5.0
Excellent follow through on the part of the customer service team. Very fast transit time and very fast and hard-working movers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Megan M.
07/2022
5.0
Edward and Jason where amazing they got the job done fast and where very respectful! Iâ ll always hire them anytime I need to move!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan H.
07/2022
4.5
I was impressed with the pre-move service. The staff on the phone was terrific, answered all my questions, returned calls etc. Movers were excellent. Worked quickly and efficiently. I highly recommend this company.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JERRY V.
07/2022
1.5
Late getting there Set up bed wrong Not careful.

Rating CategoryRating out of 5
quality
1.5
value
0.5
responsiveness
1.5


Donna E.
06/2022
5.0
This place was great for my move! The guys went over and above to get me moved. I highly recommend United Family movers!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

cynthia c.
06/2022
4.5
Job well done

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

cynthia c.
06/2022
4.0
The movers were very professional and respectful

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Vhonest L.
05/2022
5.0
Very nice crew, hard working, fast excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sonia R.
04/2022
5.0
From start to finish excellent the workers made this seem less for me. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Megan T.
04/2022
3.5
Great movers.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Nadia A.
04/2022
2.0
The good aspect is it was easy to reach the company. The quote process was easy and fair over the phone. So that part was not a problem at all. What was the downfall is I was told my items would be wrapped etc with the quote but then when the movers came I was told wrapping etc is additional. So the billing part was a little frustrating. Then when it came time to move my armoir the mover almost dropped the whole armoir until I jumped in front of it. My walls of course got damaged. I felt like the movers were not careful with my items. So for that I would be cautious recommending this company again.

Rating CategoryRating out of 5
quality
2.0
value
2.5
responsiveness
3.0


Beth B.
04/2022
4.0
very good, except as the day wore on not as productive. they didn't take some stuff they were supposed, to , had to go back. but they took stuff for me (junk they didn't have to as well!

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Judith L.
04/2022
5.0
Chelsea was very helpful in finding a truck going to Naples, Florida, from Pompano Beach. Florida at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie V.
04/2022
4.0
Move went fast and the men were pleasant. They arrived past the window for the afternoon move, but once they came, everything went smoothly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Richard L.
04/2022
3.0
Very good communication from the quote to the final contract but was late by 2 hours the day of the moving. They sent another truck that was too small so my employee had to help on the truck loading space organization. Basically, I had to pay an employee for the late arrival and loading. Besides the above, I had a fair experience with United Family Movers. Richard L.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Alan K.
03/2022
5.0
great customer service. Confirmed by email and text at each stage in the process. Called morning of the move to confirm exact arrival time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arly S.
03/2022
5.0
Amazing company. Super friendly and efficient movers. Cleaning services were great as well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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Contact information

3706 Smith Farm Road, Unit B, Matthews, NC 28104


Service hours

Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
C-3080
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

moving company

FAQ

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed

United Family Movers CNC, LLC accepts the following forms of payment: CreditCard
Yes, United Family Movers CNC, LLC offers free project estimates.
No, United Family Movers CNC, LLC does not offer eco-friendly accreditations.
No, United Family Movers CNC, LLC does not offer a senior discount.
No, United Family Movers CNC, LLC does not offer emergency services.
No, United Family Movers CNC, LLC does not offer warranties.

Contact information

3706 Smith Farm Road, Unit B, Matthews, NC 28104


Service hours

Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed