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TIME WARNER SECURITY

Home Security Systems, TV Service - Cable


Services we offer

HOME SECURITY SYSTEMS, FIRE, INTRUSION & MEDICAL EMERGENCIES.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
5.0
responsiveness
4.7
punctuality
4.9
Showing 1-7 of 7 reviews

BRUCE B.
06/2014
4.0
cable tv service
  + -1 more
The installer was punctual and very professional. He went above and beyond and gave a thorough presentation on operating the system. The security system itself is very basic with no two way communication. The system was not pet friendly as they had advertised.
Description of Work: Installed security system at home

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

sherrill C.
07/2012
5.0
cable tv service
  + -1 more
They have always been punctual when I needed them and they have also been responsive.
Description of Work: I got a bundle of TV, phone and internet from Time Warner Security.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

PATRICK AND CONNIE H.
02/2007
2.0
home security systems
  + -1 more
They never showed up and never called to re-schedule or explain why they didnt show!
Description of Work: Made an appointment on Thursday, February 15, 2007 for 2 new door contacts to be installed on our existing security system... Friday, February 16, 2007 between 2:30 pm and 3:30 pm.

Rating CategoryRating out of 5
value
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$100

DANIEL R.
10/2005
5.0
home security systems
  + -1 more
TECHNICIAN WAS GREAT (CAN'T REMEMBER HIS NAME!). EXPLAINED EVERYTHING AND DID A SUPER JOB INSTALLING THE SYSTEM.
Description of Work: INSTALLED NEW WIRELESS SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

LEE D.
06/2003
5.0
home security systems
  + -1 more
THE INSTALLERS WERE PROFESSIONAL AND ALTHOUGH I HAVE HAD THE SYSTEM ONLY A WEEK IT APPEARS THAT THEY DID A GOOD JOB ON THE INSTALLATION. THE MONTHLY MONITORING RATES ARE COMPETITIVE AND THEY ONLY REQUIRED A 2YR CONTRACT. (MOST WANTED A 3 OR 5 YEAR CONTRACT)
Description of Work: ONE OF 3 ALARM COMPANIES THAT I INTERVIEWED WHEN SELECTING AN ALARM SYSTEM. THIS COMPANY DID NOT INSIST ON SEND A 'SALEMAN' TO THE HOUSE. THEY PROVIDED THE INFORMATION I NEEDED ON THE PHONE AND WERE VERY HELPFUL. I SELECTED THIS COMPANY TO INSTALL MY ALARM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CARRIE Z.
12/2001
5.0
home security systems
  + -1 more
ALSO GAVE US A REBATE FORM WHERE WE COULD GET SOME MONEY BACK FROM OUR HOMEOWNER''S INSURANCE FOR HAVING THE SECURITY SYSTEM IN OUR HOUSE. I WOULD DEFINITELY USE THEM AGAIN.
Description of Work: CAME AND INSTALLED A HOME SECURITY SYSTEM AND EXPLAINED EVERYTHING THAT WENT ALONG WITH IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JUDIE T.
11/2001
5.0
home security systems
  + -1 more
VERY COMPETITIVELY PRICED. MOTION DETECTOR, GLASS BREAK DETECTOR AND 3 MAGNETIC DOOR SENSORS.
Description of Work: SECURITY SYSTEM = $21.95/MONTH

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

    Contact information

    4606 MARGARET WALLACE RD, Matthews, NC 28105

    www.timewarnercable.com/charlotte/products/security/default.html

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    TV Service - Cable

    FAQ

    TIME WARNER SECURITY is currently rated 4.7 overall out of 5.
    TIME WARNER SECURITY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, TIME WARNER SECURITY offers free project estimates.
    No, TIME WARNER SECURITY does not offer eco-friendly accreditations.
    No, TIME WARNER SECURITY does not offer a senior discount.
    No, TIME WARNER SECURITY does not offer emergency services.
    No, TIME WARNER SECURITY does not offer warranties.
    TIME WARNER SECURITY offers the following services: HOME SECURITY SYSTEMS, FIRE, INTRUSION & MEDICAL EMERGENCIES.

    Contact information

    4606 MARGARET WALLACE RD, Matthews, NC 28105

    www.timewarnercable.com/charlotte/products/security/default.html