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Thomas Pest Control Inc

Pest Control

About us

Additional contact name - David Viscount.

Business highlights

21 years of trusted experience

Services we offer

Commercial, industrial pre and post construction termite treatments, household pest control, fly, rodent control, real estate inspections & moisture barriers & bed bug treatments.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
15%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 33 reviews

Brigitte S.
12/2018
4.0
pest control
  + -1 more
When I called to get the initial pricing is was different than what was presented when the guy finished up the services. The contract read a commitment needed in order to get the price I was quoted and that was not explained to me on the call. Had I not read through the agreement he asked me to sign, I would not have known.
Description of Work: Initial Pest Control Treatment

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DONNA J.
08/2017
5.0
pest control
  + -1 more
They come quarterly. No bugs. The price is fine; it's fair. If I don't have all A's, I would not be using whatever it was again. I think there's enough providers around that you ought to be able to find somebody that you're really happy with, and so whoever I'm using for whatever, I'm really happy. They're not doing my lawn itself. Now, they might be out on the lawn along the house, but they're not doing the lawn, because if there's anything for bugs, say in the lawn, that's my lawn person. But they come into the house and they do explain the chemicals they use.
Description of Work: Pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michaelle S.
02/2017
5.0
pest control
  + -1 more
They were a stellar. They found every single ant around my house, they were just fabulous.
Description of Work: Maintenance pest control and I had an ant issue. $85 quarterly. They treated everywhere!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Debbie K.
05/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan Y.
10/2015
5.0
pest control
  + -1 more
Service was excellent. The service tech, Bradley, waited patiently for the HVAC serviceman to arrive so that he could treat the inside of the HVAC unit where ants had been seen. Bradley made sure that I knew that if I saw any live bugs to call and they would return. Bradley was courteous, patient, knowledgeable and responsive to my questions regarding product, future services, cost and checking at the last minute to see if I would receive a discount for being a member of Angie's List, which they did. I would definitely recommend Thomas Pest Control.
Description of Work: Sprayed inside and outside of house and detached garage, brushed down any cobwebs and wasp nests around exterior and interior of home and garage. Had to coordinate with HVAC serviceman to open HVAC unit for treatment of ants in control panel of HVAC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

Kurt J.
09/2014
5.0
pest control
  + -1 more
I was very pleased with the service provided. Johnathan was the pest control tech and was super friendly and professional. He was here within 30 minutes of scheduled time. He was thorough and expedient! I look forward to working with them in the future.
Description of Work: Spray inside and out for pest control, lay granules outside for pest control and knock down spider webs around house, look for problem areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Tom M.
05/2014
5.0
pest control
  + -1 more
They seemed to have good reviews locally and I was pleased. They were professional, did the job and they were on time. I think their price was a little more than the competition.
Description of Work: Thomas Pest Control, Inc. did a roach spray on the exterior of my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Karen P.
07/2013
5.0
pest control
  + -1 more
Thomas normally come out quartely, but the bugs came back quicker that ususal, and Thomas rushed out here and took care of them. They very punctual and helpful. They are very careful, since we have animals.
Description of Work: Thomas Pest control came out and exterminated some Palmetto bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Evan S.
05/2013
5.0
pest control
  + -1 more
We have been using Thomas Pest Control for our quarterly pest control service since Jun 2012. We are very pleased with the service - my husband especially enjoys the fact that the technician takes down spider webs (and spiders) on the outside of the house given that we live on a heavily wooded lot. My only hesitation in signing a second annual contract is that I feel they are are a bit above the market from a pricing perspective. I have already changed providers of mosquito control because Thomas Pest Control is about 25% higher than other providers and, since this treatment needs to be done every 21 days or so the difference in price over the course of a summer is substantial.
Description of Work: Quarterly pest control service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

KATHLEEN A.
12/2012
5.0
pest control
  + -1 more
I called Thomas Pest Control, Inc., which I found on Angie's List, and scheduled an appointment. The scheduler was very pleasant and informative. I used the Angie's List 20% off coupon. Kennis called before arriving and treated the interior and exterior (also knocked down all of the spider webs and killed the spiders on the exterior of the house. Kennis was very pleasant, personable and thorough. I will definitely use them again and request Kennis to come out and treat the house
Description of Work: Treated Interior and exterior of house for spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark P.
07/2012
5.0
pest control
  + -1 more
As noted above, very good experience working with these folks.
Description of Work: Checked out our crawl space for any unwelcome residents. Given some evidence of mice, did bait the area. Great working with the Thomas rep -- named Thomas. Right on time. Advised what he was going to do and did exactly that. Reported back very professionally. Would recommend highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

BILL & YASKO M.
06/2012
5.0
pest control
  + -1 more
The young guy that came in was very courteous and very helpful, and he put on little slippers and so in the house. Their service was very good, and they were rated an A. I think, overall, their price was reasonable considering the time. They came in a little early the first day because my wife had to rush out.
Description of Work: Thomas Pest Control treated for fleas the last time. They came in and first did original balm and spray and then they came back ten days later for a followup in case anything was still left.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barry P.
06/2012
5.0
pest control
  + -1 more
I find the people very nice, prompt, never had any issues with repeat calls, they usually just come out and do the outside but if I have to have them come inside they never back out of it or anything. They just come and I have actually been using them for six years. I give them a big A for overall and for price I give them an A. Six years ago and periodically I check with other companies and I still think we get a good rate since we have two homes. I will use them again in the future because there is no way we are getting rid of them.
Description of Work: I used Thomas Pest Control and they come out every quarter and we have them come to two houses. We have a contract with them for our quarterly service then they also come for termites inspection. Every now and then I may have some extra critters in my attic and I will call them out for that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jean T.
06/2012
5.0
pest control
  + -1 more
I am very pleased with them. I've used them for a couple of years now. They are pleasant and their service is great.
Description of Work: They came to check and spray for pests ever quarter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHARON F.
04/2012
5.0
pest control
  + -1 more
I have two houses on contract with him. I like his staff. They call me and remind me about the appointment. They have a great follow-up program. They try to make the termite treatment affordable. He sends me an annual report. I have found him to be one of the least-expensive people to do the treatment. He is very good. He makes suggestions that I may not have thought about.
Description of Work: They performed a termite inspection at one of my homes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Teresa T.
04/2012
3.0
pest control
  + -1 more
They scheduled an appointment and then called my renters to say they would have to reschedule. They never spoke with me about the cancellation. I feel they should have been more professional about calling and telling me they wouldn't be out there.
Description of Work: My renters called Thomas Pest Control to have an estimate for pest control done.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Response from Thomas Pest Control Inc
We apologize for any inconvenience this may have caused and would very much like to get to the bottom of what happened however without a service address or the renters name we are unable to determine exactly where the scheduling process failed. We do have specific procedures for scheduling and communicating with our customers so if possible please provide more information for follow up.

Chris M.
03/2012
5.0
pest control
  + -1 more
The folks at Thomas Pest Control were very professional and prompt in taking care of this for us - they did what they said they would do when they said they would do it and were very reasonably priced for this service. I certainly can't ask for more than that - I would absolutely use them again!
Description of Work: Thomas Pest Control did a pre-treatment for an 18' x 20' addition...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Gerald S.
03/2012
5.0
pest control
  + -1 more
I have only been here a year. They were the ones that treated the house when it was built. I have been really pleased so far with their service and response. They are very friendly and accommodating for what I want. The pest control that I used before I moved here would not automatically call me to make an appointment quarterly even though I signed a contract with them to treat my house quarterly. They still required me to call and make the appointment. I didn’t want to do that. But Thomas Pest Control people call me automatically to make an appointment. They are more responsive to what I want. They spray the inside and outside of the house quarterly. They also check for termites. Their price is pretty much in line with others. One time I had scheduled and I had a family emergency. He came to the door but I couldn’t let them in. They understood my problem and were accommodating.
Description of Work: Thomas Pest Control Inc people were here within the last month.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joe C.
01/2012
4.0
pest control
  + -1 more
Their service department, which includes their employees, is very knowledgeable. I’ve used them for about 10+ years. My development uses them all the time and they’re excellent!
Description of Work: I’ve used them for pest control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Chris M.
07/2011
5.0
pest control
  + -1 more
I moved into this house 3 years ago and they handle the bug service and the termite traps around the house. They come twice a year to clean those off and put stuff in them. They are fine and they have done a good job so far. They have been good and they haven't missed a lick. They call and say that they are going to be in the area and that I am due and can they come out the next day. They do the traps outside and the extermination inside. They are not cheap. They are responsive; they call me.
Description of Work: I use Thomas Pest Control to clean the termite traps and they do bug service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike P.
07/2011
5.0
pest control
  + -1 more
We had a problem with ants, spiders and earwigs inside and out of our home. They did a great job inspecting our home, then talked to us about what they needed to put down and how their products work. They took a lot of time doing so. They where very friendly and professional. We also use this company for a termite warranty. They come out once a year to inspect our home and make sure we are not having any problems.
Description of Work: They sprayed inside the home and used granules around the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Rene L.
07/2011
5.0
pest control
  + -1 more
I had found yellow jackets entering a hole beneath the water spigot on my deck. I called and someone was sent out the next morning. The gentleman arrived on time, inspected the problem, then told me what he would do and how much it would cost, which was very reasonable not including the coupon I had printed from the website for another $10.00 off. He sprayed a powder solution into the hole four times and told us to remain away from the backyard area for 24 hours. It's been over a month and we haven't had another problem.
Description of Work: Inspected site of yellow jacket problem, sprayed powder.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

LOUIS N P.
12/2010
5.0
pest control
  + -1 more
Thomas treated all of the buildings in our community when they were being built and continues to do so once a year under the warranty. He is very easy to work with and is always willing to work around our schedules to be accommodating. The price is also relatively low and he provides great quality.
Description of Work: We use Thomas for an annual termite inspection under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul F.
06/2010
4.0
pest control
  + -1 more
We didn't have any bugs afterward, so I would certainly recommend them.
Description of Work: They treated my house for pests.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

LOUIS N P.
07/2009
5.0
pest control
  + -1 more
They also give you a certificate to keep the termite warranty in place. We have been using them for 3 years and we have never had any problems with them. They are professional, responsive and punctual.
Description of Work: We use Thomas Pest Control to do an annual inspection for termites. The last time they came out was in March.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85
    • 1(current)
    • 2

Contact information

PO Box 1439, Matthews, NC 28106

http://www.thomaspestcontrol.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Thomas Pest Control Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Thomas Pest Control Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Thomas Pest Control Inc offers free project estimates.
Yes, Thomas Pest Control Inc offers eco-friendly accreditations.
No, Thomas Pest Control Inc does not offer a senior discount.
No, Thomas Pest Control Inc does not offer emergency services.
Yes, Thomas Pest Control Inc offers warranties.
Thomas Pest Control Inc offers the following services: Commercial, industrial pre and post construction termite treatments, household pest control, fly, rodent control, real estate inspections & moisture barriers & bed bug treatments.

Contact information

PO Box 1439, Matthews, NC 28106

http://www.thomaspestcontrol.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed