Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

SteamWorks Carpet & Upholstery Cleaners

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

SteamWorks has been working in the Charlotte area since 1996. We are a firm certified by the IICRC in carpet cleaning, upholstery cleaning, odor control, water damage and re installation.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Carpet and upholstery cleaning for residential clients, including natural fiber carpets and area rugs. We clean all types of flooring for commercial accounts including vinyl, rubber and stone. All types of fabric upholstery including fabric wall panels.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-13 of 13 reviews

Mary P.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I was able with the service that I was provided. The price was more than other companies but I would not hesitate to use them again as I felt the job that was done was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Tami C.
05/2014
5.0
carpet cleaners
  + -1 more
Bill and Tracy are great! I found them through a friend of mine. I was hoping to get someone out this week due to a function at my home on Friday. They were completely booked, but Tracy contacted a regular customer of theirs to ask about moving their appointment to next week in order to fit us in. Bill came out today and did a fantastic job! He was able to get stains from a previous cat, dog and new puppy mostly all gone! The carpets look great and I will definitely call them again! Very friendly, professional and helpful!
Description of Work: Cleaned four rooms and a hallway and added protectant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Debbie B.
02/2013
5.0
carpet cleaners
  + -1 more
This was excellent. They were very responsive and did high quality work. After they left, a couple of spots showed back up. They came back out immediately and took care of it. Great.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bettina S.
09/2011
5.0
carpet cleaners
  + -1 more
I did not have my carpets cleaned professionally before and they are 9 years old. Being 'beige' they certainly showed stains, shadows, etc. - I did clean them myself a few times with a steam cleaner but never could get rid of the stains completely. Another problem for me was scotch guarding the carpet. Tracy was answering all my questions when I called for a quote and Bill, her husband (owner) came out himself to do the work. He was right on time, very professional and courteous and he got all my stains out - especially the stairs looked really bad. I was thrilled that I didn't have to replace the carpet on the stairs (which we were thinking about) and got more time out of it due to an excellent cleaning job! All in all I really liked the service. I probably paid a little more but it was worth it. I got the experience of the owner who stands behind his service. I would recommend them anytime.
Description of Work: Cleaning of Master Bedroom, Retreat, Guestroom, Landing /Hallway and stairs. Especially the stairs had a lot of stains, as did the entrance to the bedroom (high traffic areas) Bill pretreated, cleaned and scotch guarded everything.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

MICHELLE P.
07/2011
5.0
carpet cleaners
  + -1 more
Prompt return of phone call and the appointment was scheduled within a week. Very professional while in our home. Hadn't had the carpets cleaned in 4 years and was worried about all the stains. He got everyone of them out, even the old pet stains Will definitely use them again.
Description of Work: Cleaned 3 bedrooms, stair, living room carpets with protectant and family room area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Frank S.
09/2010
5.0
carpet cleaners
  + -1 more
Arrived on time. Had some very bad stains that I could not get out with store bought carpret cleaner. All stains were removed. A good job.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

JEREMY G.
06/2010
5.0
carpet cleaners
  + -1 more
It went very well. They were punctual, they cleaned up after themselves, they didn’t disrupt my household, and the price was reasonable.
Description of Work: Steamworks cleaned the carpets in four rooms, a hallway, and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EDWARD F.
11/2008
5.0
carpet cleaners
  + -1 more
This company is great. I have used them for years and find that their work is done efficiently. I like the deep cleaning that they perform. We move the furniture.
Description of Work: I had this company come out and clean three rooms of carpeting. The price reflects a special offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

REGINA R.
09/2008
5.0
carpet cleaners
  + -1 more
The customer service provided from the office and the professional service that Danny provided while at my house was exceptional. I will use this company again.
Description of Work: Steamworks cleaned four large rooms, hall and stairway. The carpet had severe pet stains and odors. The stain was removed and the order has not yet returned as in past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

EMILY S.
07/2008
5.0
carpet cleaners, upholstery cleaning
  + 0 more
My experience has been excellent with this company. The guy they've sent to do the rugs, a young man named Danny, he is unfailingly polite and he works very hard. I don't know how a man so small is able to lift the furniture that large, but he does. He is attentive to detail and he has been helpful with positioning area rugs. In addition to just steam cleaning they also will do carpet protection and the pet protection and those types of things.
Description of Work: They have cleaned upholstery and rugs and wall to wall carpeting. They pick up and deliver area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

EMILY S.
06/2007
5.0
carpet cleaners
  + -1 more
It turned out great. They're responsive, efficient and very careful about how they put everything together. They seem to know their stuff.
Description of Work: They cleaned rugs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KRISTA W.
04/2007
5.0
carpet cleaners, carpet installation
  + 0 more
I cannot remember what I paid for Steam Works' service. I will say I had no complaints from service to communication to work done. They came out right away, charged exactly what they said they would charge, and did the job accurately. They even did the work the day following when I had called them. They were very nice. Two men came to my home to do the work. I would use them again.
Description of Work: Steamworks steamed and stretched the carpeting in one room of my 2200 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA F.
11/2004
5.0
carpet cleaners
  + -1 more
THE QUALITY OF THEIR WORK AMAZED ME. THERE WERE STAINS FROM THE PREVIOUS OWNER. I HAD NO HOPE THAT THEY WOULD GET THEM OUT, BUT THEY DID. EVEN THE MARKS FROM TRAFFIC PATTERNS WERE GREATLY DIMINISHED. THEY WERE PUNCTUAL, COURTEOUS, AND VERY PROFESSIONAL. I CALLED SEVERAL DIFFERENT PLACES AND THEIR PRICES WERE RIGHT IN LINE WITH OTHER COMPANIES. I WILL DEFINITELY USE THEM IN THE FUTURE.
Description of Work: HAD ALL CARPETS CLEANED PRIOR TO MOVING INTO RECENTLY PURCHASED HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

    Contact information

    3116 Weddington Rd Ste 900 Pmb 285, Matthews, NC 28105

    www.facebook.com/steamworkscarpet

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Carpet Sales and Installation,
    Drapery Cleaning

    FAQ

    SteamWorks Carpet & Upholstery Cleaners is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: Closed

    SteamWorks Carpet & Upholstery Cleaners accepts the following forms of payment: Check,MasterCard,Visa
    Yes, SteamWorks Carpet & Upholstery Cleaners offers free project estimates.
    Yes, SteamWorks Carpet & Upholstery Cleaners offers eco-friendly accreditations.
    No, SteamWorks Carpet & Upholstery Cleaners does not offer a senior discount.
    Yes, SteamWorks Carpet & Upholstery Cleaners offers emergency services.
    Yes, SteamWorks Carpet & Upholstery Cleaners offers warranties.
    SteamWorks Carpet & Upholstery Cleaners offers the following services: Carpet and upholstery cleaning for residential clients, including natural fiber carpets and area rugs. We clean all types of flooring for commercial accounts including vinyl, rubber and stone. All types of fabric upholstery including fabric wall panels.

    Contact information

    3116 Weddington Rd Ste 900 Pmb 285, Matthews, NC 28105

    www.facebook.com/steamworkscarpet

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed