About us
Business highlights
16 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
20%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
5.031 Reviews
Filter reviews by category
Showing 26-31 of 31 reviewsJoe S.
03/2024
garage doors
+ -1 moreGreat service and on time
Description of Work: Garage door opener install
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
Terence S.
06/2023
garage doors
+ -1 moreExcellent Service
Description of Work: Garage Doors
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$600
Response from OnTrac Garage Doors
brian B.
06/2020
garage doors
+ -1 moreall went quick and smoothly.
Description of Work: Garage Doors spring replacement
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
Heather A.
08/2018
garage doors
+ -1 moreThe tech came out and was very professional and knowledgeable. He was able to fix the doors so that they would open smoothly. He was great at communicating with me and explained the whole process. He then provided me with garage door openers and programmed them for me. I really appreciated the service and I was very pleased.
Description of Work: My garage doors would not open fully as well as i needed a new opener.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
susan M.
08/2018
garage doors
+ -1 moreRyan was very professional and courteous. He took time to try and repair the unit whereas the other company made a quick decision that it couldn't be repaired. He gave me quotes for 2 different options and said he could install immediately. Very happy with everything. He installed a new unit for more than $100 less than the other company quoted me for the same equipment.
Description of Work: replace garage door motor and track
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$700
Joanie H.
03/2017
garage doors
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from OnTrac Garage Doors
- 1
- 2(current)
Contact information
9940 Monroe Rd, Ste 102, Matthews, NC 28105
http://charlotte.ontracgaragedoors.comService hours
Sunday:
7:00 AM - 11:00 PMMonday:
7:00 AM - 11:00 PMTuesday:
7:00 AM - 11:00 PMWednesday:
7:00 AM - 11:00 PMThursday:
7:00 AM - 11:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
7:00 PM - 11:00 PMDeals
- DEAL
25% off - Garage Door Installation Including New Tracks
Offer is valid for existing location only. - DEAL
54% off - Garage Door Tune-Up
Offer is valid for existing location only. - DEAL
25% off - Garage Door Spring Replacement including Tune-Up
Offer is valid for existing location only. - DEAL
20% off - Garage Door Opener Installation including Remotes and Home Link Technology
Offer is valid for existing location only. - DEAL
21% off - Garage Door Service Call and Inspection
Offer is valid for existing location only. - DEAL
$80 Credit Toward a Garage Door
Offer is valid for existing location only.
Licensing
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
OnTrac Garage Doors is currently rated 5 overall out of 5.
Sunday: 7:00 AM - 11:00 PM
Monday: 7:00 AM - 11:00 PM
Tuesday: 7:00 AM - 11:00 PM
Wednesday: 7:00 AM - 11:00 PM
Thursday: 7:00 AM - 11:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 PM - 11:00 PM
OnTrac Garage Doors accepts the following forms of payment: Check,Financing Available,PayPal,Venmo,Zelle
Yes, OnTrac Garage Doors offers free project estimates.
Yes, OnTrac Garage Doors offers eco-friendly accreditations.
No, OnTrac Garage Doors does not offer a senior discount.
Yes, OnTrac Garage Doors offers emergency services.
Yes, OnTrac Garage Doors offers warranties.
OnTrac Garage Doors offers the following services: Garage Door Repair, Garage Door Installation, Garage Opener Repair, Garage Opener Installation, Garage Door Service, Garage Door Opener Accessories
Contact information
9940 Monroe Rd, Ste 102, Matthews, NC 28105
http://charlotte.ontracgaragedoors.comService hours
Sunday:
7:00 AM - 11:00 PMMonday:
7:00 AM - 11:00 PMTuesday:
7:00 AM - 11:00 PMWednesday:
7:00 AM - 11:00 PMThursday:
7:00 AM - 11:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
7:00 PM - 11:00 PM